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UNIT 3 :UNIT 3 :
CONTROL CHART FOR VARIABLES
© Mechanical Engineering Department
LOGOOUTLINEOUTLINE
 Introduction
 Variation
 Purpose of Control Charts
 Patterns in Control Charts
 X – R Charts
 X – S Charts
 Process Capability
LOGOINTRODUCTIONINTRODUCTION
CONTROL CHART
“It is a statistical tool used to distinguish between
variation in a process resulting from common cause
& special cause.
Its presents graphical display of process stability or
instability over a time.”
OR
Control charts are particularly useful for monitoring
quality and giving early warnings that a process
may be going “Out of Control” and on its way to
producing defective parts.
LOGOVARIATION
“The variation concept is a law of
nature in that no two natural items
in any category are the same”
LOGOVARIATION
The variation may be quite large and easily
noticeable
The variation may be very small. It may
appear that items are identical; however,
precision instruments will show difference
The ability to measure variation is necessary
before it can be controlled
LOGOVARIATION
There are three categories of variation in piece
part production:
1. Within-piece variation: Surface
2. Piece-to-piece variation: Among pieces
produced at the same time
3. Time-to-time variation: Difference in product
produced at different times of the day
LOGOVARIATION
Materials
Tools
Operators
Methods Measurement
Instruments
Human
Inspection
Performance
EnvironmentMachines
Sources of Variation in production processes:
INPUTSINPUTS PROCESSPROCESS OUTPUTSOUTPUTS
LOGOPURPOSE OF CONTROL CHART
Monitor process variation over a time
Differentiate between special cause and common cause
variations
Assess the effectiveness of changes to improve a
process
Communicate how a process performed during specific
period
Improve productivity of process
Prevent defects in process
Prevent unnecessary process adjustments
Collect diagnostic information
Collect information about process capability
LOGOTYPES OF CONTROL CHARTS
There are two main categories of Control Charts, those that
display attribute data,and those that display variables
data.
Attribute Data: This category of Control Chart displays
data that result from counting the number of occurrences or
items in a single category of similar items or occurrences.
These “count” data may be expressed as pass/fail, yes/no,
or presence/absence of a defect.
Variables Data: This category of Control Chart displays
values resulting from the measurement of a continuous
variable. Examples of variables data are elapsed time,
temperature, and radiation dose.
LOGOTYPES OF CONTROL CHARTS
Variable data
x-bar and R-charts
x-bar and s-charts
Charts for individuals (x-charts)
Attribute data
For “defectives” (p-chart, np-chart)
For “defects” (c-chart, u-chart)
LOGOTYPES OF CONTROL CHARTS
Continuous
Numerical Data
Categorical or Discrete
Numerical Data
LOGOCONTROL CHARTS ELEMENTS
1. Title. The title
briefly describes
the information
which is displayed.
2. Legend. This is
information on how
and when the data
were collected.
3. Data Collection
Section. The
counts or
measurements are
recorded in the
data collection
section.
LOGOCONTROL CHARTS ELEMENTS
4a. The Upper Graph
4b. The Lower Graph
5. Y-Axis. This axis
reflects the magnitude
of the data collected.
6. X-Axis. This axis
displays the
chronological order in
which the data were
collected.
7. Control Limits (CL).
Control limits are set
at a distance of 3
sigma above and 3
sigma below the
centerline.
8. Centerline. This line
is drawn at the
average or mean
value of all the plotted
data.
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
The X-Bar and R Control Chart is used with variables
data when subgroup or sample size is between 2 and
15. The steps for constructing this type of Control
Chart are:
Step 1 - Determine the data to be collected. Decide
what questions about the process you plan to answer.
Refer to the Data Collection module for information on
how this is done.
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
Step 2
•Collect and enter the
data by subgroup.
•A subgroup is made
up of variables data
that represent a
characteristic of a
product produced by a
process.
•The sample size
relates to how large
the subgroups are.
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
Step 3
•Calculate and enter
the average for each
subgroup.
•Use the formula
below to calculate the
average (mean) for
each subgroup
n
xxxx n.....21 ++=
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
Step 4
•Calculate and enter
the range for each
subgroup.
•Use the following
formula to calculate
the range (R) for
each subgroup.
valuevalueR minmax −=
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
Step 5 - Calculate the grand mean of the subgroup’s
average. The grand mean of the subgroup’s
average (X-Bar) becomes the centerline for
the upper plot.
Where:
subgroupsofnumberthek
averagessubgroupeachforaveragethex
averagessubgroupindividualallofmeangrandthex
=
=
=
k
xxxxx n.......321 +++=
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
Step 6 - Calculate the average of the subgroup
ranges. The average of all subgroups
becomes the centerline for the lower plotting
area.
subgroupsofnumberthek
subgroupeachforrangeindividualtheR
subgroupsallforrangestheofaveragetheR
i
=
=
=
k
RRRR n.........21
++=
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
Step 7 - Calculate the upper control limit (UCL) and lower
control limit (LCL) for the averages of the subgroups.
To find the X-Bar control limits, use the following
formula:
NOTE: Constants, based on the subgroup size (n), are used in determining
control limits for variables charts.
RAXLCL
RAXUCL
x
x
2
2
−=
+=
n A2 n A2 n A2
2 1.880 7 0.419 12 0.266
3 1.023 8 0.373 13 0.249
4 0.729 9 0.337 14 0.235
5 0.577 10 0.308 15 0.223
6 0.483 11 0.285
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
Step 8 - Calculate the upper control limit for the ranges. When
the subgroup or sample size (n) is less than 7, there
is no lower control limit. To find the upper control limit
for the ranges, use the formula:
NOTE: Constants, based on the subgroup size (n), are used in determining
control limits for variables charts.
n D4 n D4 n D4
2 3.267 7 1.924 12 1.717
3 2.574 8 1.864 13 1.693
4 2.282 9 1.816 14 1.672
5 2.114 10 1.777 15 1.653
6 2.004 11 1.744
RDLCL
RDUCL
R
R
3
4
=
=
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
Step 9
•Select the scales and plot
the control limits,
centerline, and data points,
in each plotting area.
•The scales must be
determined before the data
points and centerline can
be plotted.
•The scales for both the
upper and lower plotting
areas should allow for
future high or low out-
ofcontrol data points.
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
Step 10 - Provide the appropriate documentation.
Each Control Chart should be labeled with
who, what, when, where, why, and how
information to describe where the data
originated, when it was collected, who
collected it, any identifiable equipment or
work groups, sample size, and all the
other things necessary for understanding
and interpreting it. It is important that the
legend include all of the information that
clarifies what the data describe.
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
Sample Size Mean Factor Upper Range Lower Range
n A2 D4 D3
2 1.880 3.268 0
3 1.023 2.574 0
4 0.729 2.282 0
5 0.577 2.115 0
6 0.483 2.004 0
7 0.419 1.924 0.076
8 0.373 1.864 0.136
9 0.337 1.816 0.184
10 0.308 1.777 0.223
12 0.266 1.716 0.284
CONTROL CHART FACTORS
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
EXERCISE 1: A team collected the variables data recorded in the table below.
Use these data to answer the following questions and plot a Control Chart:
1. What type of Control Chart would you use with these data?
2. Why?
3. What are the values of X-Bar for each subgroup?
4. What are the values of the ranges for each subgroup?
5. What is the grand mean for the X-Bar data?
6. What is the average of the range values?
7. Compute the values for the upper and lower control limits for both the upper and
lower plotting areas.
8. Plot the Control Chart.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
X1 6 2 5 3 2 5 4 7 2 5 3 6 4 5 3 6
X2 5 7 6 6 8 4 6 4 3 5 1 4 3 4 4 2
X3 2 9 4 6 3 8 3 4 7 2 6 2 6 6 7 4
X4 7 3 2 7 5 4 6 5 1 6 5 2 6 2 3 4
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
EXERCISE 1 ANSWER
KEY:
1. X-Bar and R.
2. There is more than one
measurement within each
subgroup.
5. Grand Mean of X = 4.52
6. Average of R = 4.38
7. UCLx = 7.71
LCLx = 1.33
UCLR = 10.0
LCLR = 0
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
LOGOX-BAR AND R CHART FORMULA
1 1
g g
i i
i i
i
i
X R
X and R
g g
where
X average of subgroup averages
X average of the ith subgroup
g number of subgroups
R average of subgroup ranges
R range of the ith subgroup
= =
= =
=
=
=
=
=
∑ ∑
Central Lines are obtained using:
LOGOX-BAR AND R CHART FORMULA
3 3
3 3
R RX X
R RX X
X
R
UCL X UCL R
LCL X LCL R
where
UCL=upper control limit
LCL=lower control limit
population standard deviation of the subgroup averages
population standard deviation of the range
σ σ
σ σ
σ
σ
= + = +
= − = −
=
=
If σ are known, control limits are obtained using :
LOGOX-BAR AND R CHART FORMULA
If σ are unknown, control limits are obtained using :
2 4
2 3
RX
RX
UCL X A R UCL D R
LCL X A R LCL D R
= + =
= − =
NOTE :
A2,D3 and D4 are factors that vary with the subgroup
size and are found in Table.
LOGOX-BAR AND R CHART FORMULA
Revised Central LinesRevised Central Lines
d d
new new
d d
d
d
d
X X R R
X and R
g g g g
where
X discarded subgroup averages
g number of discarded subgroups
R discarded subgroup ranges
− −
= =
− −
=
=
=
∑ ∑
LOGOX-BAR AND R CHART FORMULA
Standard ValuesStandard Values
0
0 0 0
2
new new
R
X X R R and
d
σ= = =
0 0 2 0
0 0 1 0
RX
RX
UCL X A UCL D
LCL X A LCL D
σ σ
σ σ
= + =
= − =
LOGO
CONSTRUCTING AN X-BAR AND
R CHART
Sample Std. Deviation Chart
(x - s control chart )
 Both R and s measure dispersion of
data
 R chart - simple, only use XH
(highest) and XL(lowest)
 s chart - more calculation - use ALL
xi’s ∴ more accurate, need calculate
sub-group sample standard
deviation
 When n < 10 R chart ≅ s chart
 n ≥ 10 - s chart better , R not
accurate any more
sAXUCL 3x +=
sAXLCL 3x +=
sBUCL 4s =
sBLCL 3s =
44
o
o
C
s
C
s
==σ
LOGOX-BAR AND S CHART FORMULA
For subgroup sizes >=10, an s chart is more accurate
than an R Chart. Control limits are given by:
1 1
3 4
3 3
g g
i ii i
sX
sX
s X
s X
g g
UCL X A s UCL B s
LCL X A s LCL B s
= =
= =
= + =
= − =
∑ ∑
LOGOX-BAR AND S CHART FORMULA
0
0
0 0
4
0 0 6 0
0 0 5 0
4 5 6, , ,
d
new
d
d
new
d
sX
sX
d
X X
X X
g g
s s s
s s
g g c
UCL X A UCL B
LCL X A LCL B
where
s discarded subgroup averages
c A B B factors found in Table B
σ
σ σ
σ σ
−
= =
−
−
= = =
−
= + =
= − =
=
=
∑
∑
Revised Limits for s chartRevised Limits for s chart
LOGOPATTERNS IN CONTROL CHARTS
Upper control limit
Target
Lower control limit
Normal behavior. Process is “in
control.”
LOGOPATTERNS IN CONTROL CHARTS
One plot out above (or below).
Investigate for cause. Process is
“out of control.”
Upper control limit
Target
Lower control limit
LOGOPATTERNS IN CONTROL CHARTS
Upper control limit
Target
Lower control limit
Trends in either direction, 5 plots.
Investigate for cause of progressive
change.
LOGOPATTERNS IN CONTROL CHARTS
Upper control limit
Target
Lower control limit
Two plots very near lower (or upper)
control. Investigate for cause.
LOGOPATTERNS IN CONTROL CHARTS
Upper control limit
Target
Lower control limit
Run of 5 above (or below) central line.
Investigate for cause.
LOGOPATTERNS IN CONTROL CHARTS
Upper control limit
Target
Lower control limit
Erratic behavior. Investigate.
LOGOPATTERNS IN CONTROL CHARTS
LOGOPATTERNS IN CONTROL CHARTS
LOGOPATTERNS IN CONTROL CHARTS
LOGOProcess is OUT of control if :
One or multiple points outside the
control limits
Eight points in a row above the average
value
Multiple points in a row near the control
limits
LOGOProcess is IN of control if :
The sample points fall between the
control limits
There are no major trends forming, i.e..
The points vary, both above and below
the average value.
LOGOSTATE OF CONTROL
When the process is in control:
1. Individual units of the product or service will
be more uniform
2. Since the product is more uniform, fewer
samples are needed to judge the quality
3. The process capability or spread of the
process is easily attained from 6ơ
4. Trouble can be anticipated before it occurs
LOGOSTATE OF CONTROL
When the process is in control:
5. The % of product that falls within any pair of
values is more predictable
6. It allows the consumer to use the producer’s
data
7. It is an indication that the operator is
performing satisfactorily
LOGOPROCESS CAPABILITY (CP)
 The range over which the natural variation of
a process occurs as determined by the
system of common causes
 Measured by the proportion of output that
can be produced within design specifications
LOGOPROCESS CAPABILITY (CP)
LOGOPROCESS CAPABILITY (CP)
Cp =
Upper Specification - Lower Specification
6σ
 A capable process must have a Cp of at
least 1.0
 Does not look at how well the process
is centered in the specification range
 Often a target value of Cp = 1.33 is used
to allow for off-center processes
 Six Sigma quality requires a Cp = 2.0
LOGOPROCESS CAPABILITY (CP)
Example
Cp = Upper Specification - Lower Specification
6σ
Insurance claims process
Process mean x = 210.0 minutes
Process standard deviation σ = .516 minutes
Design specification = 210 ± 3 minutes
LOGOPROCESS CAPABILITY (CP)
Calculation
Cp = Upper Specification - Lower Specification
6σ
Insurance claims process
Process mean x = 210.0 minutes
Process standard deviation σ = .516 minutes
Design specification = 210 ± 3 minutes
= = 1.938
213 - 207
6(.516)
Process is
capable
LOGOPROCESS CAPABILITY INDEX (Cpk)
 A capable process must have a Cpk of at
least 1.0
 A capable process is not necessarily in the
center of the specification, but it falls within
the specification limit at both extremes
Cpk = minimum of ,
Upper
Specification - x
Limit
3σ
Lower
x - Specification
Limit
3σ
LOGO
Example
New Cutting Machine
New process mean x = .250 inches
Process standard deviation σ = .0005 inches
Upper Specification Limit = .251 inches
Lower Specification Limit = .249 inches
PROCESS CAPABILITY INDEX (Cpk)
LOGO
Calculation
New Cutting Machine
New process mean x = .250 inches
Process standard deviation σ = .0005 inches
Upper Specification Limit = .251 inches
Lower Specification Limit = .249 inches
Cpk = = 0.67
.001
.0015
New machine is
NOT capable
Cpk = minimum of ,
(.251) - .250
(3).0005
.250 - (.249)
(3).0005
Both calculations result in
PROCESS CAPABILITY INDEX (Cpk)
LOGO
Interpreting Cpk
Cpk = negative number
Cpk = zero
Cpk = between 0 and 1
Cpk = 1
Cpk > 1
PROCESS CAPABILITY INDEX (Cpk)
LOGOEXERCISE
Dalam suatu proses pengeluaran sebuah
mentol lampu, didapati purata jangka hayat
µ=900jam dan σ=77jam. Nilai norminal bagi
julat kelegaan adalah 1000 jam dengan
spesifikasi atas = 1200jam dan spesifikasi
bawah = 800jam. Jika anda sebagai seorang
pengurus operasi, tentukan adakah proses
berupaya untuk menghasilkan spesifikasi
mentol lampu. Huraikan dapatan anda.
LOGO
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JF608: Quality Control - Unit 3

  • 1. www.themegallery.com UNIT 3 :UNIT 3 : CONTROL CHART FOR VARIABLES © Mechanical Engineering Department
  • 2. LOGOOUTLINEOUTLINE  Introduction  Variation  Purpose of Control Charts  Patterns in Control Charts  X – R Charts  X – S Charts  Process Capability
  • 3. LOGOINTRODUCTIONINTRODUCTION CONTROL CHART “It is a statistical tool used to distinguish between variation in a process resulting from common cause & special cause. Its presents graphical display of process stability or instability over a time.” OR Control charts are particularly useful for monitoring quality and giving early warnings that a process may be going “Out of Control” and on its way to producing defective parts.
  • 4. LOGOVARIATION “The variation concept is a law of nature in that no two natural items in any category are the same”
  • 5. LOGOVARIATION The variation may be quite large and easily noticeable The variation may be very small. It may appear that items are identical; however, precision instruments will show difference The ability to measure variation is necessary before it can be controlled
  • 6. LOGOVARIATION There are three categories of variation in piece part production: 1. Within-piece variation: Surface 2. Piece-to-piece variation: Among pieces produced at the same time 3. Time-to-time variation: Difference in product produced at different times of the day
  • 8. LOGOPURPOSE OF CONTROL CHART Monitor process variation over a time Differentiate between special cause and common cause variations Assess the effectiveness of changes to improve a process Communicate how a process performed during specific period Improve productivity of process Prevent defects in process Prevent unnecessary process adjustments Collect diagnostic information Collect information about process capability
  • 9. LOGOTYPES OF CONTROL CHARTS There are two main categories of Control Charts, those that display attribute data,and those that display variables data. Attribute Data: This category of Control Chart displays data that result from counting the number of occurrences or items in a single category of similar items or occurrences. These “count” data may be expressed as pass/fail, yes/no, or presence/absence of a defect. Variables Data: This category of Control Chart displays values resulting from the measurement of a continuous variable. Examples of variables data are elapsed time, temperature, and radiation dose.
  • 10. LOGOTYPES OF CONTROL CHARTS Variable data x-bar and R-charts x-bar and s-charts Charts for individuals (x-charts) Attribute data For “defectives” (p-chart, np-chart) For “defects” (c-chart, u-chart)
  • 11. LOGOTYPES OF CONTROL CHARTS Continuous Numerical Data Categorical or Discrete Numerical Data
  • 12. LOGOCONTROL CHARTS ELEMENTS 1. Title. The title briefly describes the information which is displayed. 2. Legend. This is information on how and when the data were collected. 3. Data Collection Section. The counts or measurements are recorded in the data collection section.
  • 13. LOGOCONTROL CHARTS ELEMENTS 4a. The Upper Graph 4b. The Lower Graph 5. Y-Axis. This axis reflects the magnitude of the data collected. 6. X-Axis. This axis displays the chronological order in which the data were collected. 7. Control Limits (CL). Control limits are set at a distance of 3 sigma above and 3 sigma below the centerline. 8. Centerline. This line is drawn at the average or mean value of all the plotted data.
  • 14. LOGO CONSTRUCTING AN X-BAR AND R CHART The X-Bar and R Control Chart is used with variables data when subgroup or sample size is between 2 and 15. The steps for constructing this type of Control Chart are: Step 1 - Determine the data to be collected. Decide what questions about the process you plan to answer. Refer to the Data Collection module for information on how this is done.
  • 15. LOGO CONSTRUCTING AN X-BAR AND R CHART Step 2 •Collect and enter the data by subgroup. •A subgroup is made up of variables data that represent a characteristic of a product produced by a process. •The sample size relates to how large the subgroups are.
  • 16. LOGO CONSTRUCTING AN X-BAR AND R CHART Step 3 •Calculate and enter the average for each subgroup. •Use the formula below to calculate the average (mean) for each subgroup n xxxx n.....21 ++=
  • 17. LOGO CONSTRUCTING AN X-BAR AND R CHART Step 4 •Calculate and enter the range for each subgroup. •Use the following formula to calculate the range (R) for each subgroup. valuevalueR minmax −=
  • 18. LOGO CONSTRUCTING AN X-BAR AND R CHART Step 5 - Calculate the grand mean of the subgroup’s average. The grand mean of the subgroup’s average (X-Bar) becomes the centerline for the upper plot. Where: subgroupsofnumberthek averagessubgroupeachforaveragethex averagessubgroupindividualallofmeangrandthex = = = k xxxxx n.......321 +++=
  • 19. LOGO CONSTRUCTING AN X-BAR AND R CHART Step 6 - Calculate the average of the subgroup ranges. The average of all subgroups becomes the centerline for the lower plotting area. subgroupsofnumberthek subgroupeachforrangeindividualtheR subgroupsallforrangestheofaveragetheR i = = = k RRRR n.........21 ++=
  • 20. LOGO CONSTRUCTING AN X-BAR AND R CHART Step 7 - Calculate the upper control limit (UCL) and lower control limit (LCL) for the averages of the subgroups. To find the X-Bar control limits, use the following formula: NOTE: Constants, based on the subgroup size (n), are used in determining control limits for variables charts. RAXLCL RAXUCL x x 2 2 −= += n A2 n A2 n A2 2 1.880 7 0.419 12 0.266 3 1.023 8 0.373 13 0.249 4 0.729 9 0.337 14 0.235 5 0.577 10 0.308 15 0.223 6 0.483 11 0.285
  • 21. LOGO CONSTRUCTING AN X-BAR AND R CHART Step 8 - Calculate the upper control limit for the ranges. When the subgroup or sample size (n) is less than 7, there is no lower control limit. To find the upper control limit for the ranges, use the formula: NOTE: Constants, based on the subgroup size (n), are used in determining control limits for variables charts. n D4 n D4 n D4 2 3.267 7 1.924 12 1.717 3 2.574 8 1.864 13 1.693 4 2.282 9 1.816 14 1.672 5 2.114 10 1.777 15 1.653 6 2.004 11 1.744 RDLCL RDUCL R R 3 4 = =
  • 22. LOGO CONSTRUCTING AN X-BAR AND R CHART Step 9 •Select the scales and plot the control limits, centerline, and data points, in each plotting area. •The scales must be determined before the data points and centerline can be plotted. •The scales for both the upper and lower plotting areas should allow for future high or low out- ofcontrol data points.
  • 23. LOGO CONSTRUCTING AN X-BAR AND R CHART Step 10 - Provide the appropriate documentation. Each Control Chart should be labeled with who, what, when, where, why, and how information to describe where the data originated, when it was collected, who collected it, any identifiable equipment or work groups, sample size, and all the other things necessary for understanding and interpreting it. It is important that the legend include all of the information that clarifies what the data describe.
  • 24. LOGO CONSTRUCTING AN X-BAR AND R CHART Sample Size Mean Factor Upper Range Lower Range n A2 D4 D3 2 1.880 3.268 0 3 1.023 2.574 0 4 0.729 2.282 0 5 0.577 2.115 0 6 0.483 2.004 0 7 0.419 1.924 0.076 8 0.373 1.864 0.136 9 0.337 1.816 0.184 10 0.308 1.777 0.223 12 0.266 1.716 0.284 CONTROL CHART FACTORS
  • 25. LOGO CONSTRUCTING AN X-BAR AND R CHART EXERCISE 1: A team collected the variables data recorded in the table below. Use these data to answer the following questions and plot a Control Chart: 1. What type of Control Chart would you use with these data? 2. Why? 3. What are the values of X-Bar for each subgroup? 4. What are the values of the ranges for each subgroup? 5. What is the grand mean for the X-Bar data? 6. What is the average of the range values? 7. Compute the values for the upper and lower control limits for both the upper and lower plotting areas. 8. Plot the Control Chart. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 X1 6 2 5 3 2 5 4 7 2 5 3 6 4 5 3 6 X2 5 7 6 6 8 4 6 4 3 5 1 4 3 4 4 2 X3 2 9 4 6 3 8 3 4 7 2 6 2 6 6 7 4 X4 7 3 2 7 5 4 6 5 1 6 5 2 6 2 3 4
  • 26. LOGO CONSTRUCTING AN X-BAR AND R CHART EXERCISE 1 ANSWER KEY: 1. X-Bar and R. 2. There is more than one measurement within each subgroup. 5. Grand Mean of X = 4.52 6. Average of R = 4.38 7. UCLx = 7.71 LCLx = 1.33 UCLR = 10.0 LCLR = 0
  • 28. LOGOX-BAR AND R CHART FORMULA 1 1 g g i i i i i i X R X and R g g where X average of subgroup averages X average of the ith subgroup g number of subgroups R average of subgroup ranges R range of the ith subgroup = = = = = = = = = ∑ ∑ Central Lines are obtained using:
  • 29. LOGOX-BAR AND R CHART FORMULA 3 3 3 3 R RX X R RX X X R UCL X UCL R LCL X LCL R where UCL=upper control limit LCL=lower control limit population standard deviation of the subgroup averages population standard deviation of the range σ σ σ σ σ σ = + = + = − = − = = If σ are known, control limits are obtained using :
  • 30. LOGOX-BAR AND R CHART FORMULA If σ are unknown, control limits are obtained using : 2 4 2 3 RX RX UCL X A R UCL D R LCL X A R LCL D R = + = = − = NOTE : A2,D3 and D4 are factors that vary with the subgroup size and are found in Table.
  • 31. LOGOX-BAR AND R CHART FORMULA Revised Central LinesRevised Central Lines d d new new d d d d d X X R R X and R g g g g where X discarded subgroup averages g number of discarded subgroups R discarded subgroup ranges − − = = − − = = = ∑ ∑
  • 32. LOGOX-BAR AND R CHART FORMULA Standard ValuesStandard Values 0 0 0 0 2 new new R X X R R and d σ= = = 0 0 2 0 0 0 1 0 RX RX UCL X A UCL D LCL X A LCL D σ σ σ σ = + = = − =
  • 33. LOGO CONSTRUCTING AN X-BAR AND R CHART Sample Std. Deviation Chart (x - s control chart )  Both R and s measure dispersion of data  R chart - simple, only use XH (highest) and XL(lowest)  s chart - more calculation - use ALL xi’s ∴ more accurate, need calculate sub-group sample standard deviation  When n < 10 R chart ≅ s chart  n ≥ 10 - s chart better , R not accurate any more sAXUCL 3x += sAXLCL 3x += sBUCL 4s = sBLCL 3s = 44 o o C s C s ==σ
  • 34. LOGOX-BAR AND S CHART FORMULA For subgroup sizes >=10, an s chart is more accurate than an R Chart. Control limits are given by: 1 1 3 4 3 3 g g i ii i sX sX s X s X g g UCL X A s UCL B s LCL X A s LCL B s = = = = = + = = − = ∑ ∑
  • 35. LOGOX-BAR AND S CHART FORMULA 0 0 0 0 4 0 0 6 0 0 0 5 0 4 5 6, , , d new d d new d sX sX d X X X X g g s s s s s g g c UCL X A UCL B LCL X A LCL B where s discarded subgroup averages c A B B factors found in Table B σ σ σ σ σ − = = − − = = = − = + = = − = = = ∑ ∑ Revised Limits for s chartRevised Limits for s chart
  • 36. LOGOPATTERNS IN CONTROL CHARTS Upper control limit Target Lower control limit Normal behavior. Process is “in control.”
  • 37. LOGOPATTERNS IN CONTROL CHARTS One plot out above (or below). Investigate for cause. Process is “out of control.” Upper control limit Target Lower control limit
  • 38. LOGOPATTERNS IN CONTROL CHARTS Upper control limit Target Lower control limit Trends in either direction, 5 plots. Investigate for cause of progressive change.
  • 39. LOGOPATTERNS IN CONTROL CHARTS Upper control limit Target Lower control limit Two plots very near lower (or upper) control. Investigate for cause.
  • 40. LOGOPATTERNS IN CONTROL CHARTS Upper control limit Target Lower control limit Run of 5 above (or below) central line. Investigate for cause.
  • 41. LOGOPATTERNS IN CONTROL CHARTS Upper control limit Target Lower control limit Erratic behavior. Investigate.
  • 45. LOGOProcess is OUT of control if : One or multiple points outside the control limits Eight points in a row above the average value Multiple points in a row near the control limits
  • 46. LOGOProcess is IN of control if : The sample points fall between the control limits There are no major trends forming, i.e.. The points vary, both above and below the average value.
  • 47. LOGOSTATE OF CONTROL When the process is in control: 1. Individual units of the product or service will be more uniform 2. Since the product is more uniform, fewer samples are needed to judge the quality 3. The process capability or spread of the process is easily attained from 6ơ 4. Trouble can be anticipated before it occurs
  • 48. LOGOSTATE OF CONTROL When the process is in control: 5. The % of product that falls within any pair of values is more predictable 6. It allows the consumer to use the producer’s data 7. It is an indication that the operator is performing satisfactorily
  • 49. LOGOPROCESS CAPABILITY (CP)  The range over which the natural variation of a process occurs as determined by the system of common causes  Measured by the proportion of output that can be produced within design specifications
  • 51. LOGOPROCESS CAPABILITY (CP) Cp = Upper Specification - Lower Specification 6σ  A capable process must have a Cp of at least 1.0  Does not look at how well the process is centered in the specification range  Often a target value of Cp = 1.33 is used to allow for off-center processes  Six Sigma quality requires a Cp = 2.0
  • 52. LOGOPROCESS CAPABILITY (CP) Example Cp = Upper Specification - Lower Specification 6σ Insurance claims process Process mean x = 210.0 minutes Process standard deviation σ = .516 minutes Design specification = 210 ± 3 minutes
  • 53. LOGOPROCESS CAPABILITY (CP) Calculation Cp = Upper Specification - Lower Specification 6σ Insurance claims process Process mean x = 210.0 minutes Process standard deviation σ = .516 minutes Design specification = 210 ± 3 minutes = = 1.938 213 - 207 6(.516) Process is capable
  • 54. LOGOPROCESS CAPABILITY INDEX (Cpk)  A capable process must have a Cpk of at least 1.0  A capable process is not necessarily in the center of the specification, but it falls within the specification limit at both extremes Cpk = minimum of , Upper Specification - x Limit 3σ Lower x - Specification Limit 3σ
  • 55. LOGO Example New Cutting Machine New process mean x = .250 inches Process standard deviation σ = .0005 inches Upper Specification Limit = .251 inches Lower Specification Limit = .249 inches PROCESS CAPABILITY INDEX (Cpk)
  • 56. LOGO Calculation New Cutting Machine New process mean x = .250 inches Process standard deviation σ = .0005 inches Upper Specification Limit = .251 inches Lower Specification Limit = .249 inches Cpk = = 0.67 .001 .0015 New machine is NOT capable Cpk = minimum of , (.251) - .250 (3).0005 .250 - (.249) (3).0005 Both calculations result in PROCESS CAPABILITY INDEX (Cpk)
  • 57. LOGO Interpreting Cpk Cpk = negative number Cpk = zero Cpk = between 0 and 1 Cpk = 1 Cpk > 1 PROCESS CAPABILITY INDEX (Cpk)
  • 58. LOGOEXERCISE Dalam suatu proses pengeluaran sebuah mentol lampu, didapati purata jangka hayat µ=900jam dan σ=77jam. Nilai norminal bagi julat kelegaan adalah 1000 jam dengan spesifikasi atas = 1200jam dan spesifikasi bawah = 800jam. Jika anda sebagai seorang pengurus operasi, tentukan adakah proses berupaya untuk menghasilkan spesifikasi mentol lampu. Huraikan dapatan anda.
  • 59. LOGO Click to edit company slogan .