Improving your communication skills workshop
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The workshop leader leads players through the Russian party game “Mafia” created in the USSR by Dimitry Davidoff in 1986, modeling a battle between an informed minority (the mafia) and an uninformed majority (the townspeople). Players are secretly assigned roles: mafia, who know each other, a doctor, a cop and also townspeople, who know only the number of mafia amongst them. In the game's night phase the mafia covertly 'murder' a townsperson. During the day phase, all of the surviving players debate the identities of the mafia and vote to eliminate a suspect. Play continues until all of the mafia has been eliminated, or until the mafia outnumbers the townspeople. As the game is played, players will discover their non-verbal communication skills, teamwork skills and also their observation skills.
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Improving your communication skills workshop
- 1. Improving Your Communication Skills (by Killing the Russian Mafia) Facilitator: Nicole Ferdinand, B.A (Hons), M.Sc, FHEA
- 2. Today’s Session Reflection The game A bit on communication Brief intro
- 3. Communication is … • A series of experiences, including:
- 4. A skillful communicator … • Has the ability to competently use language and express information • Can supply and extract information • Is able to persuade • Makes him/herself understood • Gets people to take action and change behaviours
- 5. Effective communication uses … Verbal Messages - the words we choose Paraverbal Messages - how we say the words Nonverbal Messages - our body language
- 6. Communication Barriers Emotional/ Semantic Psychological Organizational
- 7. Communication styles differ among … • Men and women • Youth and the elderly • Different cultures
- 8. Studies have found… • Overall teenagers report preferring instant messaging • On the average, and text messaging women talk to face-to-face communication about twice as much as men
- 9. Communication Styles Context Space Information Time Flow Adapted from: Hall and Hall, 1990
- 10. The Game • The Russian party game “Mafia” created in the USSR by Dimitry Davidoff in 1986 • A battle between an informed minority (the mafia) and an uninformed majority (the townspeople)
- 11. Rules • At the beginning of the • During the night time game the narrator will phase of the game hand out playing cards identities will be • You must keep your revealed but must be card a secret from kept secret other players • Eyes must be kept closed • Cards will assign during the night players identities as • During the day eyes will mafia, KGB, surgeon be opened and mafia will and comrades plot to kill and comrades will try to guess who the • The game will have a mafia are night and day time
- 12. Let’s play!
- 15. Reflection • What were the barriers to communication? • What differences in communication styles have you noticed? • Who is better at using non-verbal communication? • Men or women? • Older or younger people? • Western or Eastern cultures?
- 16. Thanks for playing! For more information on how cultural differences and communication styles impact events management, get my new book Events Management: An International Approach n.ferdinand@londonmet.ac.uk http://facebook.com/Ms.NicoleFerdinand Nicole Ferdinand @evntmgt