Effective Communication Techniques to help you transition from good to great.

1. Effective
Communication
Techniques
Learning to Communicate

2. What is Communication?
• According to the Merriam-Webster Dictionary communication is “the act or
process of using words, sounds, signs, or behaviors to express or exchange
information or to express your ideas, thoughts, feelings, etc., to someone
else”.

3. Know Your Audience
• One person or many
• Audience background
• Engaged and Active
• Speak equally

4. Using Body Language
• Professor Albert Mehrabian’s book Silent Messages concluded that only 7%
of communication is verbal while the other 93% is non-verbal. 55% body
language and 38% tone of voice.
• Facial Expressions
• Eye contact (movement)
• Gestures
• Touch

5. Be Concise
• Organize your thoughts
• Avoid rambling
• Smooth transitions

6. Be Authentic
• Don’t change who you are
• Speak with enthusiasm
• Use your personality to your advantage
• Be yourself yet stay professional

7. Practice Makes
Perfect
• Practice will only make you better
• Analyze influential speakers of the
past and present Ex: Robin Williams,
Martin Luther King Jr., Les Brown
• Analyze yourself
• What type of communicator are you?