This document summarizes a training program aimed at building confidence in employees. It discusses signs that employees may lack confidence, such as doubting abilities or being indecisive. It also presents a case study of how one company partnered an insecure employee with senior colleagues to practice client conversations through role playing. The training program covered topics like self-confidence exercises, teamwork, and personal counseling over 3 days. Goals were to inspire confidence in others, eliminate self-doubts, and maintain work stability. The training was expected to improve employee performance, productivity, retention and morale while reducing costs for the organization.

1. Institute of Management Studies, DAVV
Session:2019-21
Subject: Training and Development
Topic:- Confidence Building of Employees at
workplace
MBA HR 3RD SEMESTER SECTION A
Presented By:-
Mahak Chouhan (68662)
Muskan Bajpai (68673)
Payal Goyal (68682)
Purvi Singhai (68691)
Rashi Goyal (68694)
Samruddhi Gaud(68704)
Yashumika Verma (68743)
Presented To:-
Dr. Swati Chaplot

2. Confidence Building
of Employees
At workplace

3. -A project head named Aarav wants to
choose employees for project team.
Majorly new employees wants to be the
part of it .
Aarav gave a thought on the possible
reasons for new employees for not
taking initiative.
Here the performance discrepancy
arises.
Need to Build Confidence
-Is a feeling of trust in one’s abilities, qualities and judgement.

4. Signs of Employees
Lacking
Confidence
-Employees doubt their abilities.
-Back down during a disagreement to
appease another person.
-Taking constructive criticism too
personally.
-Afraid to contribute your opinion in
conversation.
-Being indecisive in the midst of simple
decisions.
-Can’t handle genuine compliments.
-Giving up too soon.
-Comparing with others.
-Using defensive Body Language.
-Making excuses.

5. Trainning
Triangle
Capability Cycle
Competency
Cube
Confidence Need Analysis
-Davina Whitnall

6. TO INSPIRE CONFIDENCE IN OTHERS
AND CREATION OF A POSITIVE
WORKSPACE
TO ELIMINATE STRESS
TO ERASE SELF- DOUBTS
TO PROVIDE THRUST AND MOMENTUM
TO KEEP EMPLOYEE EMOTIONALLY
BALANCED
TO MAINTAIN STABILITY IN CAREER
AND WORKPLACE

7. Case study- Partner employee with colleagues
• Ben Bloch, a Los Angeles-based executive
consultant and strategist.
• When Ben worked as the chief marketing officer
for Eco nation-he managed an insecure employee
Angela.
• At Eco nation, her position entailed more
contact with high-profile customers where she
feels anxious about it.
• Ben was the role model; he paired Angela with a
more senior member to role play-how the
conversation takes place.
• Working closely with another colleague helped
Angela to be very good at her job, it wasn’t
immediate but the day when Ben realized that
Angela was in back-to-back calls with big clients
he thought he don’t have to watch her anymore.

8. Details of Training program
• PARTICIPANT : 50 Employees (40 fresher +10 old )
• DAYS : Thursday, Friday and Thursday (3 days)
• TIME. : 2 hours (10 minute tea break)
• LOCATION : office premises
• COST : Rs.7000 approx.
• INSTRUCTOR : Learning and development manager
Confidence building Program

9. Day 1 Day 2 Day 3
• Introduction
(questionnaire)
• How confident you
are?
Teamwork
In-basket method(1hr)
Group counseling
B r e a k
Self confidence
exercise
Balloons exercise(1hr) Personal counseling
Schedule

14. -3rd day of training
-Employee reaction through
feedback form
Feedback

15. evaluation
Through Observation –
Behaviour –
1 Influence participants
2 How they apply information on
the job
Learning – effectively absorbed
information during training

16. Improve performance as well as
productivity
Job retention
More confident employee which
are
1. less stressed
2. higher performers
3. Loyal
Decreased accidents
Improve employee moral
Profitability of promotion
On Employees
Impact of Training

17. Economy in Operations
Time effective (due to
greater productivity)
Easy to compete
Comparatively fast growth
Less chances of employee
turnover (which sometimes
seems to more expensive)
Less supervision
On
Organization

18. The most beautiful Thing you can
wear is confidence.