Uploaded byJane Hart
The Workplace Learning Revolution
The document discusses the workplace learning revolution brought about by the rise of social tools and personal learning networks. It notes that many employees are bypassing traditional learning and development to solve problems and learn in a more immediate, social and autonomous way using tools like Twitter, Google Drive, YouTube, and enterprise social networks. This is causing frustration with traditional e-learning approaches. Learning and development professionals are now helping teams collaborate better and supporting personal knowledge management through social onboarding, online workshops and enterprise learning networks.
More Related Content
Similar to The Workplace Learning Revolution
The Workplace Learning Revolution
- 1. The Workplace LearningRevolution Jane Hart HRTechEurope, Amsterdam, 24 October 2013
- 2. @C4LPT Independent advisor, writerand international speaker on workplace learning trends, technologies and tools 2013 recipient of the Colin Corder Award for Outstanding Contribution to Learning from the Learning & Performance Institute © C4LPT, 2013 2
- 3. Partner in the international thinktank on workplace learning, Internet Time Alliance Building the new skills of the networked business © C4LPT, 2013 3
- 4. Learning & Development Training Department 4
- 5. Meanwhile, out on the Social Web … 5
- 6.
- 7. 1 Twitter 2 Google Drive/Docs 3 YouTube 4 Google Search 5 PowerPoint 6 Evernote 7 Dropbox 8 Wordpress Blogging/websitetool 9 Facebook Social network 10 Google+/Hangouts . SAME Social network and micro-blogging service Office tools & file storage é 1 ê 1 Video sharing site SAME Web search engine é 3 Presentation software é 6 Productivity tool File storage and synchronization service ê 1 ê 3 SAME Social network/ video meetings é 7
- 8. 11 Moodle 12 LinkedIn 13 Skype 14 Wikipedia 15 Prezi 16 Slideshare 17 Word 18 Blogger 19 Feedly 20 Yammer SAME Course Management System é11 Professional social network ê 6 Text and voice chat tool ê 4 Collaborative encyclopaedia Presentation creation and hosting service Presentation hosting software ê 1 ê 3 é 2 Word processing software ê 3 Blogging tool RSS reader and aggregator Enterprise social network . NEW SAME
- 9. Individuals are usingsocial tools to build a trusted network of friends and colleagues - aka a Personal Learning Network 9
- 10. ask and answerquestions of each other exchange resources, ideas and experiences brainstorm and solve problems together keep up to date with what their colleagues are doing learn from each other – often without even realising it 10
- 11. “25% of doctorsuse social media daily to scan or explore new medical information. Social media never will replace traditional means of research and learning … it’s an additional — and valuable — channel that can add to a physician’s knowledge base.” Journal of Medical Internet Research 11
- 12. Individuals are usingsocial tools to .. “learn the new” and to keep up to date with their industry and profession 12
- 13. Individuals are using socialtools to .. find solutions to their own performance problems 13
- 14. INDIVIDUALS are using socialtools to .. share what they find, learn, create and know with one another 14
- 15. TEAMS AND GROUPSare using social tools for .. knowledge sharing and collaboration 15
- 16. For those activeon the Social Web, “learning” will never be the same again continuously immediately socially autonomously in the workflow 16
- 17. This is whythere is growing frustration with current e-learning “knowledge dumps tarted up with trivial interactions” Clark Quinn 17
- 18. As a resultsome employees are now paying their children to take their e-learning for them.
- 19. The workplace learningrevolution is … an increasing number of people are bypassing L&D and IT to solve their own learning and performance problems more quickly and easily and in ways that suit them best. 19
- 20. It’s not just about adding social tools to instrucHonal pracHces … 20
- 21. It’s about re-thinkingpractices and how to support workplace learning more widely and in more modern and relevant ways. 21
- 22. © C4LPT, 2013 Newenterprise social networking (ESN) tools are emerging 22
- 23. © C4LPT, 2013 Groupspaces within the network and external networks © C4LPT, 2013 Sharing of resources Sharing links Sharing files Polls and surveys Content creation tools Activity stream Real-time updates Member commenting Threaded discussions Likes and Replies They support a constant FLOW or stream of conversation. 23
- 24. L&D are helpingwork teams to work & learn together, & share their knowledge & experiences in the flow of wok. © C4LPT, 2013 24
- 25. They are helpingteams understand how to collaborate purposefully and productively through modelling new behaviours © C4LPT, 2013 25
- 26. “You can’t TRAIN people to be social – only show what them what it is like to be be social.” 26 Jane Hart, 2012
- 27. They are helping individuals with their Personal Knowledge Management “A set of processes individually constructed, to help each of us make sense of the world and work more effecIvely” Harold Jarche 27
- 28.
- 29. Learning communities … ©C4LPT, 2013
- 30. Online social workshops D TE EC NN ACE CO KPL OR ING W RN L EA © C4LPT, 2013 1 -‐ scaffolded (semi-‐structured) 2 -‐ self-‐governance (semi-‐directed) 3 -‐ social as focus 4 -‐ content as support 5 -‐ performance-‐oriented
- 31. Backchannel learning Photo taken by Mike Collins at e-‐learning network event 2011
- 32. Building an Enterprise Learning Network by coordinaHng an on-‐going stream of connected learning acHviHes .. Live chats – YamJams – real Hme conversaHons Hotseats Book clubs Online Lunch ’n’ Learns Daily Hps or learning resources © C4LPT, 2013 32
- 33. get to knowco-workers and company culture ask & answer questions access resources AND start contributing from the outset Social onboarding © C4LPT, 2013 33
- 34. Social mentoring informal, ad hoc mentoring as needs arise self-‐iniHaHng in the ESN © C4LPT, 2013 34
- 35. 15 years ago 10 years ago 5 years ago classroom training e-‐learning LMS blended learning live learning e-‐coaching simulaHons AutomaIng training rapid e-‐learning mobile learning gamificaHon informal learning MOOCs performance performance support consulHng social learning Enhancing professional networks collaboraHon e-‐learning 70:20:10 PKM knowledge ESN sharing Improving performance The Comet’s Tail of Workplace Learning Trends Jane Hart, 2013 v 2.1 11 October 2013
- 36. Adobe Connect WebEx GoToMeeHng Jing Camtasia Adobe CapHvate Screenr iPad & Apps Android devices Google Apps (for Business) SharePoint Google Drive Dropbox Skydrive PB Works Ning Trello Doodle classroom training e-‐learning blended learning LMS live learning e-‐coaching simulaHons rapid e-‐learning mobile learning gamificaHon PowerPoint informal learning MOOCs ArHculate performance performance support iSpring Udutu consulHng social learning professional networks Coursera collaboraHon 70:20:10 PKM knowledge ESN sharing Yammer Twiber Facebook Google+ LinkedIn Moodle eFront Snagit Photoshop elearningArt Audacity ProProfs Quizmaker Google Search YouTube Vimeo TED Talks Wikipedia Slideshare Blogs Websites Feedly Delicious Diigo Pinterest Paperli Scoopit Flipboard Pearltrees Zite Evernote OneNote Pocket Storify Hootsuite Tweetdeck Wordpress Blogger How some of the Top 100 Tools for Learning 2013 fit into the Comet’s Tail of Workplace Learning Trends Enterprise tools in blue, other tools in orange. Note the tools are representaHve of the key trends; they are not shown in chronological order Created by Jane Hart, 2013
- 37.
- 38.