10	ways	to	use	an	Enterprise	Social	Network		
for	Social	Learning
Learning	Technologies	2016,	3	February	2016,	Olympia,	London
Jane	Hart	Centre	for	Learning	&	Performance	Technologies
@C4LPT
www.JaneHart.com
www.C4LPT.co.uk
www.ModernWorkplaceLearning.com
Agenda
10	ways	to	use	an	ESN	for
social	learning
The	different	roles	that
L&D	play	in	each
©	C4LPT,	2016
1	– To	underpin	the	work	of	social	teams	
Social	learning	comes	
through	social	collaboration
Work	with	managers	to	build	
social	teams	and	as	part	of	
daily	work	help	teams	to:
share	resources	&	knowledge
work	out	loud
social	performance	support
co-create	content
collaborate
Collaboration	Consultant
©	C4LPT,	2016
2 – To	host	online	communities
Support	
cross-organisational groups	
(communities	of	practice)	
to	improve	work	and	
professional	practices
planning
set	up
launch
encouraging	engagement
Community	Manager
©	C4LPT,	2016
3	– For	social	onboarding
To	welcome	and	support
new	hires
To	imbue	the	social	ethos
of	the	organisation
from	day	one
Onbording Community	Manager
©	C4LPT,	2016
4 – To	support	social	mentoring
informal	mentoring
self-selected	mentoring
for	short- and	long-term
projects	and	activities
fostering	connections
across	the	organisation
Coordinator/Facilitator
©	C4LPT,	2016
5	– For	guided	social	learning	experiences
Designing	and	guiding
activities	
that	promote
sharing	and	collaboration
Learning	Guide
©	C4LPT,	2016
6 – To	host	a	learning	challenge	
(or	campaign)
a	series	of	short	activities
(and	resources)
that	take	place	
over	a	defined	period	of	time
Examples
Citi’s	#BeMore Challenge
2016	L&D	Challenge
Leadership	Development
Challenge
Learning	Challenge/Campaign	Designer
Learning	Guide
©	C4LPT,	2016
7	– To	provide	drip-feed	training
a	continuous	flow	of	daily	
micro-content	or
micro-activities
(a	learning	flow)
can	be	injected	into	
a	team	space
help	to	keep	a	team	
informed	with	
new	resources
(Twitter-like	daily	feed)
Curator
©	C4LPT,	2016
8 – To	support	a	modern,	social	classroom
social	and	collaborative	
approach	to	classroom	
training
pre-,	in- and	post-training
to	support
flipped	classroom
Facilitator
©	C4LPT,	2016
9	– To	support	a	live	event
backchannel	
for	a	live	event
host	a	real-time
discussion	or	meeting
similar	to
Twitter	backchannel
or	Twitter	live	chat
Host	/	Facilitator
©	C4LPT,	2016
10	– To	set	up	a	Learning	Network	
coordinate	a	
series	of	social	online	
events	and	activities
both	L&D-led	
and	employee-led
around	people’s
projects	and	passions
foster	connections
across	organisation
Coordinator
©	C4LPT,	2016
Summary
Using	an	ESN	in	these	ways	can	
help	L&D	play	a	significant	part	
in	inspiring,	 encouraging,	
supporting	 and	embedding	
social	learning	in	the	
organisation - and	at	the	same	
time	build	widespread	adoption	
of	the	ESN.
©	C4LPT,	2016
Slides	and	notes	at:	
bit.ly/10usesESN
Want	to	find	out	more?	
The	MWL	book	is	available
as	a	paperback	or	PDF	at
ModernWorkplaceLearning.com/
book
The	MWL	workshop	schedule
can	be	viewed	at
ModernWorkplace.com/
activities
Email	Jane	at
jane.hart@C4LPT.co.uk
©	C4LPT,	2016

10 Ways to Use an Enterprise Social Network for Social Learning