This document summarizes the results of a global survey on workplace learning trends in 2016. Some key points: - The top 3 trends according to the survey are collaborative/social learning, personalization/adaptive delivery, and consulting more deeply with the business. - Emerging trends include microlearning and neuroscience/cognitive science. Declining trends include mobile delivery and video. - There are geographical differences in responses. For example, European voters were more likely to prioritize personalization compared to others. North Americans prioritized microlearning more than other regions. - The document analyzes which trends may be rising or falling based on their positioning in past surveys and alignment with current practices. Concepts like

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Global
Workplace
Learning Trends
in 2016
What lies ahead
for Australian L&D

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3. Donald H Taylor
Speakers today:
Stephen De Kalb
Head of Marketing
TP3 Australia
Chairman
Learning and
Performance Institute
@DonaldHTaylor
@sdekalb_at_work

4. #TP3chat
Global workplace
learning trends in 2016
Donald H Taylor, Chairman
Learning and Performance Institute
DonaldHTaylor

5. #TP3chat
Today
1.Results for 2016
2.Time, hype, winners and losers
3.Geographical differences
4.What else?
5.What to expect in 2016
6.Three case studies

6. #TP3chat
1. Results for 2016

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“What will be hot in L&D in 2016?”
• Third year
• Choose 1-3 options from 15
• 728 voters, 1,922 votes
• 52 countries
– UK 29%
– US & Canada 19%
– Australia & NZ 7.5%
– India 7%
– Netherlands 6.8%
– Germany 6%
L&D Global Sentiment Survey 2016
UK
29%
NA
19%
Anzac
7.5%
Ind.
7%NL
6.8%
DE
29%

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The Survey: uses and caveats
Caveats
• Self-selecting
• Tech- and social-media-savvy
• Not pre-qualified (is it L&D?)
Uses
• Not a crystal ball
• Consistent results
• Significant variations
• History of accurate prediction
L&D Global Sentiment Survey 2016

9. What do you think will be hot
in workplace L&D in 2016?
Question

10. #TP3chat
What will be hot in workplace L&D in 2016?
• Collaborative/social learning
• Consulting more deeply with the business
• Curation
• Developing the L&D function
• Games/gamification
• Knowledge management
• Micro learning
• Mobile delivery
• MOOCs
• Neuroscience/cognitive science
• Personalisation/adaptive delivery
• Showing value
• Synchronous delivery (webinars/hangouts)
• Video
• Wearable tech
• Other
Items in italics: new in 2016

11. #TP3chat
Results 2016
Rank 2016
1 Collaborative/social learning
2 Personalisation/adaptive delivery
3 Consulting more deeply with the business
4 Mobile delivery
5 Micro learning
6 Games/gamification
7 Neuroscience/cognitive science
8 Showing value
9 Curation
10 Developing the L&D function
11 Synchronous online delivery
12 Video
13 Knowledge management
14 MOOCs
15 Wearable tech
16 Other:

12. #TP3chat
Results 2016
Rank 2016
1 Collaborative/social learning
2 Personalisation/adaptive delivery
3 Consulting more deeply with the business
4 Mobile delivery
5 Micro learning
6 Games/gamification
7 Neuroscience/cognitive science
8 Showing value
9 Curation
10 Developing the L&D function
11 Synchronous online delivery
12 Video
13 Knowledge management
14 MOOCs
15 Wearable tech
16 Other:
The top 3:
1. Collaborative learning
2. Personalisation/adaptive delivery
3. Consulting more deeply with the business

13. #TP3chat
Results 2016
Rank 2016
1 Collaborative/social learning
2 Personalisation/adaptive delivery
3 Consulting more deeply with the business
4 Mobile delivery
5 Micro learning
6 Games/gamification
7 Neuroscience/cognitive science
8 Showing value
9 Curation
10 Developing the L&D function
11 Synchronous online delivery
12 Video
13 Knowledge management
14 MOOCs
15 Wearable tech
16 Other:
The top 3:
1. Collaborative learning
2. Personalisation/adaptive delivery
3. Consulting more deeply with the business
Key take aways:
1. The 2016 top 3 are all conceptual not tech
2. The top 2 are clear favourites …

14. #TP3chat
Results 2016
Rank 2016 Votes
1 Collaborative/social learning 250
2 Personalisation/adaptive delivery 218
3 Consulting more deeply with the business 167
4 Mobile delivery 159
5 Micro learning 151
6 Games/gamification 132
7 Neuroscience/cognitive science 132
8 Showing value 115
9 Curation 108
10 Developing the L&D function 92
11 Synchronous online delivery 85
12 Video 68
13 Knowledge management 67
14 MOOCs 63
15 Wearable tech 58
16 Other: 57
c. 25% of votes for top 2 choices

15. #TP3chat
Results 2014-16
Rank 2016 2015 2014
1 Collaborative/social learning Collaborative learning Mobile delivery
2 Personalisation/adaptive delivery Personalisation Personalisation
3 Consulting more deeply with the business Mobile delivery Collaborative learning
4 Mobile delivery Curation Open everything (badges, MOOCs ...)
5 Micro learning Games/gamification Video
6 Games/gamification Showing value Curation
7 Neuroscience/cognitive science Developing the L&D function Talent management
8 Showing value Video Other:
9 Curation Open everything (badges, MOOCs ...) Knowledge management
10 Developing the L&D function Synchronous online deliver The cloud
11 Synchronous online delivery Other: The new classroom
12 Video Neuroscience/cognitive science Increased demands for regulatory training
13 Knowledge management Knowledge management
14 MOOCs The cloud
15 Wearable tech Talent management
16 Other:

16. #TP3chat
Results 2014-16
Rank 2016 2015 2014
1 Collaborative/social learning Collaborative learning Mobile delivery
2 Personalisation/adaptive delivery Personalisation Personalisation
3 Consulting more deeply with the business Mobile delivery Collaborative learning
4 Mobile delivery Curation Open everything (badges, MOOCs ...)
5 Micro learning Games/gamification Video
6 Games/gamification Showing value Curation
7 Neuroscience/cognitive science Developing the L&D function Talent management
8 Showing value Video Other:
9 Curation Open everything (badges, MOOCs ...) Knowledge management
10 Developing the L&D function Synchronous online deliver The cloud
11 Synchronous online delivery Other: The new classroom
12 Video Neuroscience/cognitive science Increased demands for regulatory training
13 Knowledge management Knowledge management
14 MOOCs The cloud
15 Wearable tech Talent management
16 Other:

17. #TP3chat
2. Time, hype, winners and losers

18. Gartner hype curve

19. #TP3chat
Results 2014-16
Rank 2016 2015 2014
1 Collaborative/social learning Collaborative learning Mobile delivery
2 Personalisation/adaptive delivery Personalisation Personalisation
3 Consulting more deeply with the business Mobile delivery Collaborative learning
4 Mobile delivery Curation Open everything (badges, MOOCs ...)
5 Micro learning Games/gamification Video
6 Games/gamification Showing value Curation
7 Neuroscience/cognitive science Developing the L&D function Talent management
8 Showing value Video Other:
9 Curation Open everything (badges, MOOCs ...) Knowledge management
10 Developing the L&D function Synchronous online deliver The cloud
11 Synchronous online delivery Other: The new classroom
12 Video Neuroscience/cognitive science Increased demands for regulatory training
13 Knowledge management Knowledge management
14 MOOCs The cloud
15 Wearable tech Talent management
16 Other:

20. #TP3chat
Results 2014-16
Rank 2016 2015 2014
1 Collaborative/social learning Collaborative learning Mobile delivery
2 Personalisation/adaptive delivery Personalisation Personalisation
3 Consulting more deeply with the business Mobile delivery Collaborative learning
4 Mobile delivery Curation Open everything (badges, MOOCs ...)
5 Micro learning Games/gamification Video
6 Games/gamification Showing value Curation
7 Neuroscience/cognitive science Developing the L&D function Talent management
8 Showing value Video Other:
9 Curation Open everything (badges, MOOCs ...) Knowledge management
10 Developing the L&D function Synchronous online deliver The cloud
11 Synchronous online delivery Other: The new classroom
12 Video Neuroscience/cognitive science Increased demands for regulatory training
13 Knowledge management Knowledge management
14 MOOCs The cloud
15 Wearable tech Talent management
16 Other:

21. What do you think the declines
in mobile and videos’ rankings
demonstrate?
Question

22. Hype
• Video
• Mobile

23. #TP3chat
2016 winners and losers: new entries
Rank 2016 2015 2014
1 Collaborative/social learning Collaborative learning Mobile delivery
2 Personalisation/adaptive delivery Personalisation Personalisation
3 Consulting more deeply with the business Mobile delivery Collaborative learning
4 Mobile delivery Curation Open everything (badges, MOOCs ...)
5 Micro learning Games/gamification Video
6 Games/gamification Showing value Curation
7 Neuroscience/cognitive science Developing the L&D function Talent management
8 Showing value Video Other:
9 Curation Open everything (badges, MOOCs ...) Knowledge management
10 Developing the L&D function Synchronous online deliver The cloud
11 Synchronous online delivery Other: The new classroom
12 Video Neuroscience/cognitive science Increased demands for regulatory training
13 Knowledge management Knowledge management
14 MOOCs The cloud
15 Wearable tech Talent management
16 Other:

24. #TP3chat
Micro learning.
• What is Micro learning?
– Beyond bite-sized and Learning objects
– Video
– Continuity / spaced learning
– Emerging strategy
• Why the sudden surge?
– More targeted
– Faster time to competency
– Deal with knowledge decay
– Overlap with Personalisation

25. #TP3chat
Micro learning.
• What is Micro learning?
– Beyond bite-sized and Learning objects
– Video
– Continuity / spaced learning
– Emerging strategy
• Why the sudden surge?
– More targeted
– Faster time to competency
– Deal with knowledge decay
– Overlap with Personalisation

26. #TP3chat
Where did people vote for Micro learning?
ANZAC
#1
Collaborative/social learning
#2
Consulting more deeply with the business
#3
Mobile delivery
EU Personalisation/adaptive delivery Collaborative/social learning Games/gamification
IND Collaborative/social learning Consulting more deeply with the business Mobile delivery
NA Micro learning Collaborative/social learning Personalisation/adaptive delivery
UK Collaborative/social learning Personalisation/adaptive delivery Consulting more deeply with the business

27. #TP3chat
Who voted for “Micro learning”?
Area Share
North America 32%
Continental Europe 24%
UK 22%
Australia / NZ 9%
India 7%
Share of votes for ‘Micro learning’
UK
22%
NA
32%
Anzac
9%
Ind.
7%
EU
24%

28. #TP3chat
2016 winners and losers: rising stars
Rank 2016 2015 2014
1 Collaborative/social learning Collaborative learning Mobile delivery
2 Personalisation/adaptive delivery Personalisation Personalisation
3 Consulting more deeply with the business Mobile delivery Collaborative learning
4 Mobile delivery Curation Open everything (badges, MOOCs ...)
5 Micro learning Games/gamification Video
6 Games/gamification Showing value Curation
7 Neuroscience/cognitive science Developing the L&D function Talent management
8 Showing value Video Other:
9 Curation Open everything (badges, MOOCs ...) Knowledge management
10 Developing the L&D function Synchronous online delivery The cloud
11 Synchronous online delivery Other: The new classroom
12 Video Neuroscience/cognitive science Increased demands for regulatory training
13 Knowledge management Knowledge management
14 MOOCs The cloud
15 Wearable tech Talent management
16 Other:

29. #TP3chat
Hermann Ebbinghaus
1850 - 1909
One driver for neuroscience

30. #TP3chat
2016 winners and losers: falling from favour?
Rank 2016 2015 2014
1 Collaborative/social learning Collaborative learning Mobile delivery
2 Personalisation/adaptive delivery Personalisation Personalisation
3 Consulting more deeply with the business Mobile delivery Collaborative learning
4 Mobile delivery Curation Open everything (badges, MOOCs ...)
5 Micro learning Games/gamification Video
6 Games/gamification Showing value Curation
7 Neuroscience/cognitive science Developing the L&D function Talent management
8 Showing value Video Other:
9 Curation Open everything (badges, MOOCs ...) Knowledge management
10 Developing the L&D function Synchronous online delivery The cloud
11 Synchronous online delivery Other: The new classroom
12 Video Neuroscience/cognitive science Increased demands for regulatory training
13 Knowledge management Knowledge management
14 MOOCs The cloud
15 Wearable tech Talent management
16 Other:
Practical choices
Conceptual choices
Games/Gamification – buzzword gone bad
Synchronous delivery – business as usual
Showing value – a bit too difficult
Developing the L&D function – nice-to-have

31. #TP3chat
2016 winners and losers: MOOCs.
Rank 2016 2015 2014
1 Collaborative/social learning Collaborative learning Mobile delivery
2 Personalisation/adaptive delivery Personalisation Personalisation
3 Consulting more deeply with the business Mobile delivery Collaborative learning
4 Mobile delivery Curation Open everything (badges, MOOCs ...)
5 Micro learning Games/gamification Video
6 Games/gamification Showing value Curation
7 Neuroscience/cognitive science Developing the L&D function Talent management
8 Showing value Video Other:
9 Curation Open everything (badges, MOOCs ...) Knowledge management
10 Developing the L&D function Synchronous online delivery The cloud
11 Synchronous online delivery Other: The new classroom
12 Video Neuroscience/cognitive science Increased demands for regulatory training
13 Knowledge management Knowledge management
14 MOOCs The cloud
15 Wearable tech Talent management
16 Other:

32. #TP3chat
Massive Open Online Courses (MOOCs)

33. #TP3chat
Winners and losers: Going, going, gone!
• Going large
– Micro learning
– Consulting with the business
– Neuroscience
• Going mainstream
– Mobile
– Video
• Gone missing
– Concepts and practical choices that
people can’t use.

34. #TP3chat
3. Geographical differences

35. #TP3chat
“What will be hot in L&D in 2016?”
• 728 voters
• 1,922 votes
• 1,865 country-specific votes
L&D Global Sentiment Survey 2016
UK
29%
NA
19%
Anzac
9%
Ind.
7%
EU
29%
Afr
1%
Asia
1%
M.E.
3%
SA
1%

36. What geographical differences
might you expect?
Question

37. Top 5 choices
Rank ANZAC EU NA UK IND Spread
1. Collaborative/social learning 1 15% 12% 11% 14% 15% 4%
2. Personalisation/adaptive delivery 2 5% 14% 11% 13% 4% 9%
3. Consulting more deeply with the business 3 11% 7% 8% 10% 12% 5%
4. Mobile delivery 4 11% 7% 7% 8% 10% 4%
5. Micro learning 5 8% 6% 13% 6% 7% 6%
What percentage of each area’s vote went to this choice?

38. Top 5 choices
Rank ANZAC EU NA UK IND Spread
1. Collaborative/social learning 1 15% 12% 11% 14% 15% 4%
2. Personalisation/adaptive delivery 2 5% 14% 11% 13% 4% 9%
3. Consulting more deeply with the business 3 11% 7% 8% 10% 12% 5%
4. Mobile delivery 4 11% 7% 7% 8% 10% 4%
5. Micro learning 5 8% 6% 13% 6% 7% 6%
What percentage of each area’s vote went to this choice?
Personalisation/
adaptive delivery
EU voters were three times
as likely to vote for this as
those in India and Australia.
Micro learning
The USA dominated voting
for this – over twice as likely
at EU and UK participants.

39. #TP3chat
Geographical spread of ideas.
How many countries voted each choice first or second?
#1 #2 Total
Collaborative/social learning 10 8 18
Personalisation/adaptive delivery 15 1 16
Consulting more deeply with the business 1 4 5
Mobile delivery 6 6 12
Micro learning 3 8 11
Games/gamification 4 1 5
Neuroscience/cognitive science 1 5 6
Showing value 1 1 2
Curation 0 0 0
Developing the L&D function 1 5 6
Synchronous online delivery 0 0 0
Video 1 2 3
Knowledge management 1 4 5
MOOCs 2 2 4
Wearable tech 5 3 8

40. #TP3chat
Geographical spread of ideas.
How many countries voted each choice first or second?
#1 #2 Total
Collaborative/social learning 10 8 18
Personalisation/adaptive delivery 15 1 16
Consulting more deeply with the business 1 4 5
Mobile delivery 6 6 12
Micro learning 3 8 11
Games/gamification 4 1 5
Neuroscience/cognitive science 1 5 6
Showing value 1 1 2
Curation 0 0 0
Developing the L&D function 1 5 6
Synchronous online delivery 0 0 0
Video 1 2 3
Knowledge management 1 4 5
MOOCs 2 2 4
Wearable tech 5 3 8
Consulting more widely
with the business
Only Mexico put this choice
first. But 2nd choices from
Netherlands, Australia and
India assured it 3rd place.

41. #TP3chat
4. What else?

42. What trends would you add to
this list?
Question

43. #TP3chat
“Other” word cloud

44. #TP3chat
5. What to expect in 2016

45. #TP3chat
Three trends for 2016.
1) Emphasis shifts from technology to
concepts/models
– Consulting with the business*
– Personalisation / adaptive delivery
– Neuroscience
2) Technology rising stars
– Micro learning
3) Technology bedding in
– Mobile
– Video
– Synchronous online delivery

46. #TP3chat
Three trends for 2016.
1) Emphasis shifts from technology to
concepts/models
– Consulting with the business*
– Personalisation / adaptive delivery
– Neuroscience
2) Technology rising stars
– Micro learning
3) Technology bedding in
– Mobile
– Video
– Synchronous online delivery
BUT, less interest in
– Developing the L&D function
– Showing value
– Curation

47. #TP3chat
Three trends for 2016.
1) Emphasis shifts from technology to
concepts/models
– Consulting with the business*
– Personalisation / adaptive delivery
– Neuroscience
2) Technology rising stars
– Micro learning
3) Technology bedding in
– Mobile
– Video
– Synchronous online delivery
BUT, less interest in
– Developing the L&D function
– Showing value
– Curation
Jury’s out on:
– Wearable technology
– Virtual reality
– MOOCs
“Buzz word gone bad”
– Gamification

48. #TP3chat
Global workplace
learning trends in 2016
Donald H Taylor, Chairman
Learning and Performance Institute
DonaldHTaylor

49. #TP3chat
Thank you
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@TP3aus
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For joining us this morning and a special thank you
to Don for joining us live from New York.