About Charles is recognised as one of the world's leading experts on building and implementing 70:20:10 learning strategies.
The 70:20:10 model is based on observations that high performing individuals and organisations develop most of their capability through learning within the workflow. Also called the '3Es approach' (Experience: Exposure: Education).
Charles has led learning and performance improvement projects for multinational corporations, government agencies, not-for-profits, and other organisations for more than 35 years.
His career includes roles as:
- Chief Learning Officer at Reuters and Thomson Reuters with responsibility for the learning strategy for 55,000 employees ac