Understanding Social Learning in the Workplace
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The document discusses social learning in the workplace. It defines social learning as learning with and from others, with or without technology, where learning is a broad concept. Social learning can take many forms, such as collaborative classrooms, social workshops, learning cafes, communities of practice, and more. Technology like enterprise social networks can underpin social learning by facilitating connection, conversation and knowledge sharing. The document provides examples of how to structure social learning experiences and support social learning through guidance, advising and encouraging participation. It also presents a case study of using Yammer to host social learning workshops and challenges.
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Understanding Social Learning in the Workplace
- 1. Understanding Social Learning in the Workplace Jane Hart Swiss E-Learning Conference, Zurich, 12 April 2016 #selc16
- 3. (c) C4LPT, 2016 What is social learning?
- 4. (c) C4LPT, 2016 Good News Bad News 4
- 5. (c) C4LPT, 2016 Bad News Social learning is not a new e-learning trend 5
- 6. (c) C4LPT, 2016 Good News Social learning is much much more than that 6
- 7. (c) C4LPT, 2016 It’s not even new! 7
- 8. (c) C4LPT, 2016 8
- 9. (c) C4LPT, 2016 Does social media + learning = social learning ???
- 10. (c) C4LPT, 2016 Social learning doesn’t require the use of social media
- 11. (c) C4LPT, 2016 Social media can make learning a more powerful experience
- 12. (c) C4LPT, 2016 The use of social media tools doesn’t mean social learning will take place
- 13. (c) C4LPT, 2016 “Social learning is about people connecting, conversing, collaborating and learning from and with, one another on a daily basis at work”.
- 14. (c) C4LPT, 2016 14 1 - learning with and from others 2 - with and without technology 3 - where “learning” is a very wide concept Social Learning is …
- 15. (c) C4LPT, 2016 15 What does social learning look like?
- 16. (c) C4LPT, 2016 Social Learning in the Workplace collaborative classrooms social online workshops learning cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities of practice professional social learning sharing knowledge and experiences cooperation and collaboration relationship building structured unstructured
- 17. (c) C4LPT, 2016 collaborative classrooms social online workshops learning cafes innovation workshops Social Learning in the Workplace social collaboration communities of practice professional social learning professional networking PLNs
- 18. (c) C4LPT, 2016
- 19. (c) C4LPT, 2016 Social Learning in the Workplace social work teams communities of practice professional social learning social collaboration knowledge and experience sharing
- 20. (c) C4LPT, 2016 social work teams communities of practice Social Learning in the Workplace professional social learning social collaboration knowledge and experience sharing
- 21. (c) C4LPT, 2016 work teams communities of practice professional social learning learning cafes Social Learning in the Workplace collaborative classrooms social online workshops innovation workshops learning challenges & campaigns other knowledge sharing and networking events collaborative problem solving
- 22. (c) C4LPT, 2016 work teams communities of practice professional social learning innovation workshops Social Learning in the Workplace collaborative classrooms social online workshops learning cafes learning challenges & campaigns other knowledge sharing and networking events collaborative problem solving
- 23. (c) C4LPT, 2016 learning challenges & campaigns Social Learning in the Workplace other knowledge sharing and networking events relationship building
- 24. (c) C4LPT, 2016 learning cafes innovation workshops work teams communities of practice professional social learning collaborative classrooms Social Learning in the Workplace social online workshops learning challenges & campaigns structured social learning experiences
- 25. (c) C4LPT, 2016 work teams communities of practice professional social learning social online workshops Social Learning in the Workplace collaborative classrooms learning challenges & campaigns structured social learning experiences
- 26. (c) C4LPT, 2016 learning cafes innovation workshops other knowledge sharing and networking events work teams communities of practice professional social learning learning challenges & campaigns Social Learning in the Workplace collaborative classrooms social online workshops structured social learning experiences
- 27. (c) C4LPT, 2016 Social Learning in the Workplace collaborative classrooms social online workshops learning cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities of practice professional social learning structured unstructured
- 28. (c) C4LPT, 2016 28 How can we SUPPORT social learning in the workplace?
- 29. (c) C4LPT, 2016 scaffolding & coordinating guiding & facilitating advising and encouraging Supporting Social Learning in the Workplace collaborative classrooms social online workshops learning cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities of practice professional social learning
- 30. (c) C4LPT, 2016 scaffolding & coordinating guiding & facilitating advising and encouraging Supporting Social Learning in the Workplace collaborative classrooms social online workshops learning cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities of practice professional social learning scaffolding & coordinating designing a learning experience that gives enough structure without constraining personal and social learning
- 31. (c) C4LPT, 2016 scaffolding & coordinating guiding & facilitating advising and encouraging Supporting Social Learning in the Workplace collaborative classrooms social online workshops learning cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities of practice professional social learning guiding & facilitating being a “guide on the side” rather than a “sage on the stage”
- 32. (c) C4LPT, 2016 advising and encouraging Supporting Social Learning in the Workplace collaborative classrooms social online workshops learning cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities of practice professional social learning advising & encouraging supporting managers teams and individuals to be social giving bespoke guidance
- 33. (c) C4LPT, 2016 33 How can TECHNOLOGY underpin social learning in the workplace?
- 34. (c) C4LPT, 2016 34 Technology underpinning Social Learning in the Workplace professional social learning
- 35. (c) C4LPT, 2016 35 Technology underpinning Social Learning in the Workplace social work teams communities of practice
- 36. (c) C4LPT, 2016 36 social online workshops learning challenges & campaigns collaborative classrooms Technology underpinning Social Learning in the Workplace
- 37. (c) C4LPT, 2016 37 conventional learning platforms social platforms enterprise social networks collaborative classrooms social online workshops learning challenges & campaigns Technology underpinning Social Learning in the Workplace
- 38. (c) C4LPT, 2016 enterprise social network as a common social platform learning is not constrained by traditional thinking helps to embed learning in the workflow focus is on connecting conversation and sharing Technology underpinning Social Learning in the Workplace collaborative classrooms social online workshops learning cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities of practice professional social learning
- 39. (c) C4LPT, 2016 39 CASE STUDYHow I use Yammer to host social online workshops and learning challenges to individuals and organisations worldwide
- 40. (c) C4LPT, 2016 Identify performance outcome what people need to be able to do as a result of their participation (not just know or understand) Scaffolding Social Learning Decide how best to assess this performance outcome e.g. real-world performance task, self-, peer- or manager-evaluation Design a series of activities that build competence to meet the performance outcomes as well as encourage knowledge sharing and collaboration
- 41. (c) C4LPT, 2016 INDIVIDUAL • Reflect on some content - and share thoughts • Find out something/work on a challenge - and share results • Create or produce something - and share it Types of Social & Collaboration Activities GROUP • Converse/discuss a topic together • Group brainstorm - have a groupthink about something & produce a collective outcome • Co-create a resource - input into a collaborative resource • Collaborate - work together to produce a collaborative outcome
- 42. (c) C4LPT, 2016 4 - Set up a group space in Yammer Yammer group
- 43. (c) C4LPT, 2016 Welcome and set expectations Model social behaviours Facilitate with a light touch Promote self-governance Don’t (en)force participation Don’t equate activity with learning Be as much a participant as a guide Guiding the Social Learning Experience
- 44. (c) C4LPT, 2016 Where there are people who want to learn with and from one another MOTIVATION 44 Where is successful social learning taking place? Where the organisation encourages, supports and rewards social learning CULTURE
- 45. (c) C4LPT, 2016 Are you ready to support social learning? 45