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Counseling for Behavior Change
Objectives
1. Background
2. Counseling Steps
1. Preparation
2. Determination to Action
3. Maintaining Change
Background
Cycle of Change
Brief Intervention FRAMES
Reflective Listening
Stages of Change Cycle
Precontemplation
Contemplation
Determination
Action
Maintenance
Relapse
Implications of Change Cycle
 Majority are NOT ready for action
 Each cycle improves the chance of
maintenance of long-term change
 Counseling that is matched to
stage enhances outcome
 Relapse is common and is a
learning stage
Brief Intervention Features
F Personalized Feedback to patient
R Patient has Responsibility for change
A Clear Advice on behavior to change
M Menu of options for choice
E Express Empathy to mobilize change
S Evoke Self-efficacy to enhance confidence
Counseling
Step # 1 : Preparation
Delivering the Message
Precontemplation
Contemplation
The Message Counseling
 Give Personalized Feedback
– Clear message, advice to change
– Shutdown
– Doctor babble
 Determine Readiness to Change
(Stage)
– Ask - “What do you KNOW about this?”
– Ask - “How do you FEEL about this?”
– Ask - “What are you willing to DO about
this?”
Pre-Contemplation Clues
 Surprise
 Ignorance
 Demoralization
Pre-Contemplation Counseling
 Give information
 Patient education
works
 Logbooks, journals,
self-assessment
 Classes
 Role-models
Contemplation - Clues
 Ambivalence
 Emotional arousal
 Defensiveness
Resistance
Self-re-evaluation
Values - behavior gap
Contemplation - Counseling
 Express Empathy
 Develop Discrepancy
 Avoid Argument
 Roll with Resistance
 Support Self-efficacy
 Use Decision Balance
Decision Balance Exercise
No Change Change
Old Behavior Like about? Worried about?
New Behavior Worried about? Like about?
Counseling
Step #2 : Determination to Action
Determination Stage
Self-Efficacy - Play
Hard To Get
Action Plan
Action Plan Interview
Action Stage
Determination
 Ephemeral stage
 Must do something
about the problem
 Build Self-efficacy
– Skills
– Confidence of success
– Conviction to act
 Develop plan for action
Determination Clues
 “This is a serious
problem”
 “I must do something!”
 “I can make the change”
 NOT “What do you
recommend I do?”
 NOT “Whatever you say
I’ll do!”
Determination Counseling
Play “hard to get” in telling
what to do
– “Only you know what is best
for you. This is what
others have used”
– “I’m not sure you’re ready to
act yet;
convince me”
– “How convinced are you
change will help?”
– “How confident are you
you’re change will be
successful?”
Plan for Action
 Realistic goal
 Small steps
 Short trial period (7
days)
 Self-monitoring
 Role-models
 Go public
 Plan for problems and
lapses
Building an Action Plan
Here is a MENU of options…
 What are you willing to
DO?
 What or who might
HELP?
 What PROBLEMS might
arise?
 What will you DO until
we next meet?
Action
 Patient makes changes
alone
 Withdrawal symptoms
– physical withdrawal
– psychological
withdrawal
 New coping behaviors
 Clues to act and avoid
old habit
 Clues and rewards for
new behavior
Action Counseling
 Moral support
 Log or journal
 Role-model
 Frequent contact
 Treat withdrawal
symptoms
 Devise diversions
Counseling Step #3
Maintaining Change
Maintenance
Behavior
Modification
Social Support -
Role-Models
Relapse Learning
Follow-up
Maintenance Clues
 Humility
 Humor
 Honesty
 Experience
 Success and failure
 Respect for conditions of
relapse
Maintenance Counseling
 Self-monitoring
 Attend to cues and
consequences of new and old
behavior - act to form new
habit
 Address maladaptive
thoughts
 New coping strategies
 Use and become a role-model
Relapse
 Common, may be necessary
 Reframe as a learning
experience
 Experience loss of control
 Learn pre-relapse clues
 Experience “relapse”
thinking
 Cope with guilt and shame
 Cope with guilt and shame,
“I blew it!”
Relapse Counseling
 Express empathy for guilt,
shame, distress
 Confront “stinking thinking”
 Explore triggers to relapse
 Plan for different coping
strategies
 Negotiate a new action plan
 Consider referral or increasing
intensity of support
 Role-models
 Close follow-up
Summary
 Deliver a clear message about
change
 Counsel by asking not telling
 Determine patient’s stage or
change
 Use stage-specific counseling
 Use brief intervention methods
 Change involves more than
knowledge
 Relapse is a usual stage of
change
Source :
• 2000, F. Duffy, D., MD, MACP and Goldstein,
M.G.,MD, Counseling for Behavior Change,
ACP
Counseling for Behavior Change

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Counseling for Behavior Change

  • 2. Objectives 1. Background 2. Counseling Steps 1. Preparation 2. Determination to Action 3. Maintaining Change
  • 3. Background Cycle of Change Brief Intervention FRAMES Reflective Listening
  • 4. Stages of Change Cycle Precontemplation Contemplation Determination Action Maintenance Relapse
  • 5. Implications of Change Cycle  Majority are NOT ready for action  Each cycle improves the chance of maintenance of long-term change  Counseling that is matched to stage enhances outcome  Relapse is common and is a learning stage
  • 6. Brief Intervention Features F Personalized Feedback to patient R Patient has Responsibility for change A Clear Advice on behavior to change M Menu of options for choice E Express Empathy to mobilize change S Evoke Self-efficacy to enhance confidence
  • 7.
  • 8. Counseling Step # 1 : Preparation Delivering the Message Precontemplation Contemplation
  • 9.
  • 10. The Message Counseling  Give Personalized Feedback – Clear message, advice to change – Shutdown – Doctor babble  Determine Readiness to Change (Stage) – Ask - “What do you KNOW about this?” – Ask - “How do you FEEL about this?” – Ask - “What are you willing to DO about this?”
  • 11. Pre-Contemplation Clues  Surprise  Ignorance  Demoralization
  • 12. Pre-Contemplation Counseling  Give information  Patient education works  Logbooks, journals, self-assessment  Classes  Role-models
  • 13. Contemplation - Clues  Ambivalence  Emotional arousal  Defensiveness Resistance Self-re-evaluation Values - behavior gap
  • 14. Contemplation - Counseling  Express Empathy  Develop Discrepancy  Avoid Argument  Roll with Resistance  Support Self-efficacy  Use Decision Balance
  • 15. Decision Balance Exercise No Change Change Old Behavior Like about? Worried about? New Behavior Worried about? Like about?
  • 16.
  • 17. Counseling Step #2 : Determination to Action Determination Stage Self-Efficacy - Play Hard To Get Action Plan Action Plan Interview Action Stage
  • 18. Determination  Ephemeral stage  Must do something about the problem  Build Self-efficacy – Skills – Confidence of success – Conviction to act  Develop plan for action
  • 19. Determination Clues  “This is a serious problem”  “I must do something!”  “I can make the change”  NOT “What do you recommend I do?”  NOT “Whatever you say I’ll do!”
  • 20. Determination Counseling Play “hard to get” in telling what to do – “Only you know what is best for you. This is what others have used” – “I’m not sure you’re ready to act yet; convince me” – “How convinced are you change will help?” – “How confident are you you’re change will be successful?”
  • 21. Plan for Action  Realistic goal  Small steps  Short trial period (7 days)  Self-monitoring  Role-models  Go public  Plan for problems and lapses
  • 22. Building an Action Plan Here is a MENU of options…  What are you willing to DO?  What or who might HELP?  What PROBLEMS might arise?  What will you DO until we next meet?
  • 23.
  • 24. Action  Patient makes changes alone  Withdrawal symptoms – physical withdrawal – psychological withdrawal  New coping behaviors  Clues to act and avoid old habit  Clues and rewards for new behavior
  • 25. Action Counseling  Moral support  Log or journal  Role-model  Frequent contact  Treat withdrawal symptoms  Devise diversions
  • 26. Counseling Step #3 Maintaining Change Maintenance Behavior Modification Social Support - Role-Models Relapse Learning Follow-up
  • 27. Maintenance Clues  Humility  Humor  Honesty  Experience  Success and failure  Respect for conditions of relapse
  • 28. Maintenance Counseling  Self-monitoring  Attend to cues and consequences of new and old behavior - act to form new habit  Address maladaptive thoughts  New coping strategies  Use and become a role-model
  • 29. Relapse  Common, may be necessary  Reframe as a learning experience  Experience loss of control  Learn pre-relapse clues  Experience “relapse” thinking  Cope with guilt and shame  Cope with guilt and shame, “I blew it!”
  • 30. Relapse Counseling  Express empathy for guilt, shame, distress  Confront “stinking thinking”  Explore triggers to relapse  Plan for different coping strategies  Negotiate a new action plan  Consider referral or increasing intensity of support  Role-models  Close follow-up
  • 31.
  • 32. Summary  Deliver a clear message about change  Counsel by asking not telling  Determine patient’s stage or change  Use stage-specific counseling  Use brief intervention methods  Change involves more than knowledge  Relapse is a usual stage of change
  • 33. Source : • 2000, F. Duffy, D., MD, MACP and Goldstein, M.G.,MD, Counseling for Behavior Change, ACP