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Planned Change
Chapter 2
Nature of Planned Change
• Change that happens to an
organization is planned by its
members
• OD is directed at bringing about
planned change to increase:
–Organization’s effectiveness
–Capability to change itself
Functions of Planned Change
• Solve organizational problems
• Learning from experiences
(benchmarking)
• Reframe shared perceptions
• Adapt to external environmental
changes
• Improve performance
• Influence future changes
Theories of planned change
• Planned change- the focus is “how to
implement change in organizations
• Theories of Changing
–Frameworks that describe the
activities that must be performed in
order to start and carry out
organizational change
Theories of Changing
• Lewins’ Change Model
• Action research Model
• Positive Model
Lewins’ Change Model
• Kurt lewin provided the earliest model of
change
• Change as a modification of forces
keeping the systems behavior stable.
• Behaviors are results of 2 groups of
forces:
– Striving to maintain the status quo
– Pushing for change
Cummings & Worley, 8e
(c)2005 Thomson/South-
2-7
Lewin’s Change Model
Unfreezing
Movement
Refreezing
Lewin’s Change Model:
Unfreezing
• Creating a guiding coalition
• Developing a vision and strategy
• Communicating the change vision
• Scouting
• Entry
• diagnosis
Cummings & Worley, 8e
(c)2005 Thomson/South-
2-8
Movement
• Empowering broad based
action
• Generating short term wins
• Planning
• actions
Cummings & Worley, 8e
(c)2005 Thomson/South-
2-9
Refreezing
• Anchoring new approaches
in the culture
• Stabilization
• evaluation
Cummings & Worley, 8e
(c)2005 Thomson/South-
2-10
Action Research Model
• Planned changed as a cyclical
process.
• Research will provide information
to guide subsequent actions
Action Research Model
• It is aimed at:
–Helping specific organizations
implement planned change
–Developing general knowledge that
can be applied to other settings.
Cummings & Worley, 8e
(c)2005 Thomson/South-
2-13
Action Research Model
Feedback to Client
Data gathering after
action
Problem Identification
Joint action planning
Consultation with a
behavioral scientist
Data gathering &
preliminary diagnosis
Joint diagnosis
Action
The Positive Model
• Different from other models that are deficit
based
• Positive model focuses on what the
organization is doing right
• Positive organizational scholarship-
focuses on positive dynamics in
organizations that give rise to
extraordinary outcomes
The Positive Model
• AI- appreciative inquiry-
reformist and rebellious form of
social constructionism
• AI infuses a positive value
orientation into analyzing and
changing organizations
The Positive Model
• Encourages positive orientation
on how change is conceived and
managed
• Promoted broad member
involvement creating a shared
vision about the organizations’
positive potential
Cummings & Worley, 8e
(c)2005 Thomson/South-
2-17
Initiate the Inquiry
Inquire into Best
Practices
Discover Themes
Envision a Preferred
Future
Design and Deliver Ways to
Create the Future
Positive Model

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Lecture3 planned change

  • 2. Nature of Planned Change • Change that happens to an organization is planned by its members • OD is directed at bringing about planned change to increase: –Organization’s effectiveness –Capability to change itself
  • 3. Functions of Planned Change • Solve organizational problems • Learning from experiences (benchmarking) • Reframe shared perceptions • Adapt to external environmental changes • Improve performance • Influence future changes
  • 4. Theories of planned change • Planned change- the focus is “how to implement change in organizations • Theories of Changing –Frameworks that describe the activities that must be performed in order to start and carry out organizational change
  • 5. Theories of Changing • Lewins’ Change Model • Action research Model • Positive Model
  • 6. Lewins’ Change Model • Kurt lewin provided the earliest model of change • Change as a modification of forces keeping the systems behavior stable. • Behaviors are results of 2 groups of forces: – Striving to maintain the status quo – Pushing for change
  • 7. Cummings & Worley, 8e (c)2005 Thomson/South- 2-7 Lewin’s Change Model Unfreezing Movement Refreezing
  • 8. Lewin’s Change Model: Unfreezing • Creating a guiding coalition • Developing a vision and strategy • Communicating the change vision • Scouting • Entry • diagnosis Cummings & Worley, 8e (c)2005 Thomson/South- 2-8
  • 9. Movement • Empowering broad based action • Generating short term wins • Planning • actions Cummings & Worley, 8e (c)2005 Thomson/South- 2-9
  • 10. Refreezing • Anchoring new approaches in the culture • Stabilization • evaluation Cummings & Worley, 8e (c)2005 Thomson/South- 2-10
  • 11. Action Research Model • Planned changed as a cyclical process. • Research will provide information to guide subsequent actions
  • 12. Action Research Model • It is aimed at: –Helping specific organizations implement planned change –Developing general knowledge that can be applied to other settings.
  • 13. Cummings & Worley, 8e (c)2005 Thomson/South- 2-13 Action Research Model Feedback to Client Data gathering after action Problem Identification Joint action planning Consultation with a behavioral scientist Data gathering & preliminary diagnosis Joint diagnosis Action
  • 14. The Positive Model • Different from other models that are deficit based • Positive model focuses on what the organization is doing right • Positive organizational scholarship- focuses on positive dynamics in organizations that give rise to extraordinary outcomes
  • 15. The Positive Model • AI- appreciative inquiry- reformist and rebellious form of social constructionism • AI infuses a positive value orientation into analyzing and changing organizations
  • 16. The Positive Model • Encourages positive orientation on how change is conceived and managed • Promoted broad member involvement creating a shared vision about the organizations’ positive potential
  • 17. Cummings & Worley, 8e (c)2005 Thomson/South- 2-17 Initiate the Inquiry Inquire into Best Practices Discover Themes Envision a Preferred Future Design and Deliver Ways to Create the Future Positive Model