SlideShare a Scribd company logo
Changing Group to High Performing
Teams with SOBATWAY:
Participating, Leading, Coaching
Seta. A. Wicaksana
Founder andCEOwww.humanikaconsulting.com
Seta A. Wicaksana
0811 19 53 43
wicaksana@humanikaconsulting.com
• Business Psychologist
• Pendiri dan Direktur Humanika Consulting dan hipotest.com
• Dosen Tetap dan Peneliti di Fakultas Psikologi Universitas Pancasila
• Pembina Yayasan Humanika Edukasi Indonesia
• Penulis Buku: Sobat Way (2016), Industri dan Organisasi: Pendekatan Integratif dalam
menghadapi Perubahan (2020), Human Faktor Engineering: Integratif Desain Manusia
dan Lingkungan Kerja (2021), Psikologi Industri dan Organisasi (2021), Psikologi Umum
(2021), Manajemen Pengembangan Talenta (2021), PIODiagnostik: Pengukuran Psikologi
di Lingkungan Kerja (2021), Transformasi Digital: Perspektif Organisasi, Talenta dan
Budaya Organisasi (2021), Psikologi Pelayanan (2021) dan Psikologi Konsumen (2021).
• Dosen Tidak Tetap di: Program Pasca Sarjana Ekonomi di Univ. Pancasila, STP TRISAKTI,
Fakultas Psikologi Universitas Mercu Buana, STIKOM IMA
• Certified of Assessor Talent Management
• Certified of Human Resources Management (Reward Management)
• Certified of Human Resources as a Business Partner
• Certified of Risk Professional
• Certified of HR Audit
• Ilmu Ekonomi dan Manajemen (MSDM) S3 Universitas Pancasila
• Fakultas Psikologi S1 dan S2 Universitas Indonesia
• Sekolah ikatan dinas Akademi Sandi Negara
Why is Teamwork Important for an Organization?
• Teamwork is important because it promotes a
positive work environment where employees
can achieve more opportunities and overcome
more obstacles.
• Businesses and organizations need teamwork
the most when a project is time-sensitive and
requires a diverse set of skills and experiences.
• Teamwork can improve efficiency and
productivity.
• Efficiency rules when work is appropriately
divided within a team, responsibilities are
shared, and tasks are more likely to be
finished within a set time frame. Good
teamwork also enhances group outcomes and
the measurable effectiveness of organizations.
3
Objectives
• Understand what a team is and what it is not
• Understand why team dynamics are important
• Understand the characteristics of high-performing teams, team members
and team leaders
• Understand the purpose, value, and nature of coaching in team situations
4
Outline
INTRODUCTION GROUP AND
TEAM
PARTICIPATING LEADING COACHING
Participating on
High Performing Teams
What Are They?
Characteristics of
Members
• Be an involved participant
• Listen actively
• Communicate,
communicate, communicate
• Share information,
knowledge, and experience
• Be reliable
7
Characteristics of
Members
(continued)
• Be flexible
• Work as a problem solver
• Resolve conflicts using team norms
• Treat others with respect
• Build relationships / trust and be
trusted / put the team first
8
Active
Participation
Active
Listening
Communication
• Use team procedure (one of the
norms)
• Use the right form of communication:
• Face to face
• E-mail
• Text
• Phone call
• Letter
• Social media
• Each platform has its own set of
etiquette rules and skill sets
11
Sharing Information
• Essential for efficiency and effective
collaboration
• Raises the knowledge level of the
team
• Builds trust – breaks down “silos”
• Gets right information to right people
• Share info up, down, and sideways
12
Reliability
• Keep your commitments, don’t
overcommit
• Manage expectations, be honest
• Pull your own weight
• Be punctual
• Be consistent
• Whatever you do, do it well
13
Flexibility
• Deal with changing conditions
• Consider different points of view
• Collaborate
• Compromise when needed
14
Problem Solver
• Help identify/define problem
• Actively participate in problem-solving
strategies
• “If you identify a problem…bring a potential
solution too”
• Assist in implementation of solution
• Provide feedback on implementation
15
Use Team Norms
• Many norms will be defined by SOPs
• Participate in development of additional team norms
• “Live” the norms on a daily basis
16
Respect
• Think about…
• Personality types
• Cultural differences
• Generational
differences
• No gossip, lies, or bullying
• Respecting others builds
trust
17
Relationships
• Build positive relationships with your
teammates
• Participate in open communication and
active listening
• Be accountable
• Recognize accomplishments
• Show some of the real “You”
• Develop and use your own “Emotional
Intelligence”
18
Learning and
Giving for
Better
Indonesia
www.humanikaconsulting.com

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Changing Group to High Performing Teams with SOBATWAY through Participating

  • 1. Changing Group to High Performing Teams with SOBATWAY: Participating, Leading, Coaching Seta. A. Wicaksana Founder andCEOwww.humanikaconsulting.com
  • 2. Seta A. Wicaksana 0811 19 53 43 wicaksana@humanikaconsulting.com • Business Psychologist • Pendiri dan Direktur Humanika Consulting dan hipotest.com • Dosen Tetap dan Peneliti di Fakultas Psikologi Universitas Pancasila • Pembina Yayasan Humanika Edukasi Indonesia • Penulis Buku: Sobat Way (2016), Industri dan Organisasi: Pendekatan Integratif dalam menghadapi Perubahan (2020), Human Faktor Engineering: Integratif Desain Manusia dan Lingkungan Kerja (2021), Psikologi Industri dan Organisasi (2021), Psikologi Umum (2021), Manajemen Pengembangan Talenta (2021), PIODiagnostik: Pengukuran Psikologi di Lingkungan Kerja (2021), Transformasi Digital: Perspektif Organisasi, Talenta dan Budaya Organisasi (2021), Psikologi Pelayanan (2021) dan Psikologi Konsumen (2021). • Dosen Tidak Tetap di: Program Pasca Sarjana Ekonomi di Univ. Pancasila, STP TRISAKTI, Fakultas Psikologi Universitas Mercu Buana, STIKOM IMA • Certified of Assessor Talent Management • Certified of Human Resources Management (Reward Management) • Certified of Human Resources as a Business Partner • Certified of Risk Professional • Certified of HR Audit • Ilmu Ekonomi dan Manajemen (MSDM) S3 Universitas Pancasila • Fakultas Psikologi S1 dan S2 Universitas Indonesia • Sekolah ikatan dinas Akademi Sandi Negara
  • 3. Why is Teamwork Important for an Organization? • Teamwork is important because it promotes a positive work environment where employees can achieve more opportunities and overcome more obstacles. • Businesses and organizations need teamwork the most when a project is time-sensitive and requires a diverse set of skills and experiences. • Teamwork can improve efficiency and productivity. • Efficiency rules when work is appropriately divided within a team, responsibilities are shared, and tasks are more likely to be finished within a set time frame. Good teamwork also enhances group outcomes and the measurable effectiveness of organizations. 3
  • 4. Objectives • Understand what a team is and what it is not • Understand why team dynamics are important • Understand the characteristics of high-performing teams, team members and team leaders • Understand the purpose, value, and nature of coaching in team situations 4
  • 6. Participating on High Performing Teams What Are They?
  • 7. Characteristics of Members • Be an involved participant • Listen actively • Communicate, communicate, communicate • Share information, knowledge, and experience • Be reliable 7
  • 8. Characteristics of Members (continued) • Be flexible • Work as a problem solver • Resolve conflicts using team norms • Treat others with respect • Build relationships / trust and be trusted / put the team first 8
  • 11. Communication • Use team procedure (one of the norms) • Use the right form of communication: • Face to face • E-mail • Text • Phone call • Letter • Social media • Each platform has its own set of etiquette rules and skill sets 11
  • 12. Sharing Information • Essential for efficiency and effective collaboration • Raises the knowledge level of the team • Builds trust – breaks down “silos” • Gets right information to right people • Share info up, down, and sideways 12
  • 13. Reliability • Keep your commitments, don’t overcommit • Manage expectations, be honest • Pull your own weight • Be punctual • Be consistent • Whatever you do, do it well 13
  • 14. Flexibility • Deal with changing conditions • Consider different points of view • Collaborate • Compromise when needed 14
  • 15. Problem Solver • Help identify/define problem • Actively participate in problem-solving strategies • “If you identify a problem…bring a potential solution too” • Assist in implementation of solution • Provide feedback on implementation 15
  • 16. Use Team Norms • Many norms will be defined by SOPs • Participate in development of additional team norms • “Live” the norms on a daily basis 16
  • 17. Respect • Think about… • Personality types • Cultural differences • Generational differences • No gossip, lies, or bullying • Respecting others builds trust 17
  • 18. Relationships • Build positive relationships with your teammates • Participate in open communication and active listening • Be accountable • Recognize accomplishments • Show some of the real “You” • Develop and use your own “Emotional Intelligence” 18