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Q - WHAT IS DECISION MAKING ?
Decision Making is the process of
choosing the best alternative for reaching
objectives.
TYPES OF DECISION MAKING
1) PROGRAMMEDDECISIONS
2) NONPROGRAMMEDDECISIONS
3) StrategicDecisions
4) Individual decisions
5) Administrative decisions
6) Group decisions
PROGRAMMED DECISIONS
NON PROGRAMMED DECISIONS
STRATEGIC DECISIONS
Strategic decision making is an ongoing process
that involves creating strategies to achieve goals
and altering strategies based on observed
outcomes.
For example- The managers of a pizza
restaurant might have the objective of increasing
sales and decide to implement a strategy of
offering lower prices on certain products during
off hours to attract more customers.
INDIVIDUAL DECISIONS
 When an individual person takes decisions on his
own the process is known as individual decision.
ADMINISTRATIVE DECISIONS
Administrative decision making refers to the
process used to make key or strategic decisions
by a single individual or a small group.
GROUP DECISIONS
Group decision making is a type of participatory
process in which multiple individuals acting
collectively, analyze problems or situations,
consider and evaluate alternative courses of
action, and select from among the alternatives a
solution or solutions.
TECHNIQUES :
.
Brainstorming
Nominal group
technique
Delphi
method
Electronic
meeting
Multi-
voting
BRAINSTORMING
 It is a combination of group problem-solving and
discussions. It works on the belief that the more the
number of ideas, greater the possibility of arriving at a
solution to the problem that is acceptable to all.
ELECTRONIC MEETING
The decision-making process takes place virtually
with the help of technology.
For example, we can have a Skype call with the
client.
DELPHI METHOD
In this method of decision-making, the
facilitator allows team members to individually
brainstorm and submit their ideas
“anonymously”. Other team members do not
know the owner of the ideas. The facilitator then
collects all the inputs and circulates them among
others for modifying or improving them. This
process continues until a final decision is made.
MULTI-VOTING
 It starts with a round of voting where an individual
casts his vote for the shortlisted options. Each
individual can cast one vote at a time. The options with
the maximum number of votes are carried to the next
round. This process is repeated until a clear winning
option is obtained.
NOMINAL GROUP TECHNIQUE
In a nominal group technique, the team divides
itself into smaller groups and generates ideas.
Possible options are noted down in writing and
the team members further discuss these to
narrow down the possible choices they would
like to accept. Team members then discuss and
vote on the best possible choice. The choice that
receives the maximum votes is accepted as the
group decision.
Techniques of Decision Making

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Techniques of Decision Making

  • 1.
  • 2. Q - WHAT IS DECISION MAKING ? Decision Making is the process of choosing the best alternative for reaching objectives.
  • 3. TYPES OF DECISION MAKING 1) PROGRAMMEDDECISIONS 2) NONPROGRAMMEDDECISIONS 3) StrategicDecisions 4) Individual decisions 5) Administrative decisions 6) Group decisions
  • 6. STRATEGIC DECISIONS Strategic decision making is an ongoing process that involves creating strategies to achieve goals and altering strategies based on observed outcomes. For example- The managers of a pizza restaurant might have the objective of increasing sales and decide to implement a strategy of offering lower prices on certain products during off hours to attract more customers.
  • 7. INDIVIDUAL DECISIONS  When an individual person takes decisions on his own the process is known as individual decision.
  • 8. ADMINISTRATIVE DECISIONS Administrative decision making refers to the process used to make key or strategic decisions by a single individual or a small group.
  • 9. GROUP DECISIONS Group decision making is a type of participatory process in which multiple individuals acting collectively, analyze problems or situations, consider and evaluate alternative courses of action, and select from among the alternatives a solution or solutions.
  • 11. BRAINSTORMING  It is a combination of group problem-solving and discussions. It works on the belief that the more the number of ideas, greater the possibility of arriving at a solution to the problem that is acceptable to all.
  • 12. ELECTRONIC MEETING The decision-making process takes place virtually with the help of technology. For example, we can have a Skype call with the client.
  • 13. DELPHI METHOD In this method of decision-making, the facilitator allows team members to individually brainstorm and submit their ideas “anonymously”. Other team members do not know the owner of the ideas. The facilitator then collects all the inputs and circulates them among others for modifying or improving them. This process continues until a final decision is made.
  • 14. MULTI-VOTING  It starts with a round of voting where an individual casts his vote for the shortlisted options. Each individual can cast one vote at a time. The options with the maximum number of votes are carried to the next round. This process is repeated until a clear winning option is obtained.
  • 15. NOMINAL GROUP TECHNIQUE In a nominal group technique, the team divides itself into smaller groups and generates ideas. Possible options are noted down in writing and the team members further discuss these to narrow down the possible choices they would like to accept. Team members then discuss and vote on the best possible choice. The choice that receives the maximum votes is accepted as the group decision.