Teamwork is important because it promotes a positive work environment where employees can achieve more opportunities and overcome more obstacles. Businesses and organizations need teamwork the most when a project is time-sensitive and requires a diverse set of skills and experiences. Teamwork can improve efficiency and productivity. Efficiency rules when work is appropriately divided within a team, responsibilities are shared, and tasks are more likely to be finished within a set time frame. Good teamwork also enhances group outcomes and the measurable effectiveness of organizations.

1. Changing Group to High Performing
Teams with SOBATWAY:
Participating, Leading,Coaching
Seta. A. Wicaksana
Founder andCEOwww.humanikaconsulting.com

2. Seta A. Wicaksana
0811 19 53 43
wicaksana@humanikaconsulting.com
• Business Psychologist
• Pendiri dan Direktur Humanika Consulting dan hipotest.com
• Dosen Tetap dan Peneliti di Fakultas Psikologi Universitas Pancasila
• Pembina Yayasan Humanika Edukasi Indonesia
• Penulis Buku: Sobat Way (2016), Industri dan Organisasi: Pendekatan Integratif dalam
menghadapi Perubahan (2020), Human Faktor Engineering: Integratif Desain Manusia
dan Lingkungan Kerja (2021), Psikologi Industri dan Organisasi (2021), Psikologi Umum
(2021), Manajemen Pengembangan Talenta (2021), PIODiagnostik: Pengukuran Psikologi
di Lingkungan Kerja (2021), Transformasi Digital: Perspektif Organisasi, Talenta dan
Budaya Organisasi (2021), Psikologi Pelayanan (2021) dan Psikologi Konsumen (2021).
• Dosen Tidak Tetap di: Program Pasca Sarjana Ekonomi di Univ. Pancasila, STP TRISAKTI,
Fakultas Psikologi Universitas Mercu Buana, STIKOM IMA
• Certified of Assessor Talent Management
• Certified of Human Resources Management (Reward Management)
• Certified of Human Resources as a Business Partner
• Certified of Risk Professional
• Certified of HR Audit
• Ilmu Ekonomi dan Manajemen (MSDM) S3 Universitas Pancasila
• Fakultas Psikologi S1 dan S2 Universitas Indonesia
• Sekolah ikatan dinas Akademi Sandi Negara

3. Why is Teamwork Important for an Organization?
• Teamwork is important because it promotes a
positive work environment where employees
can achieve more opportunities and overcome
more obstacles.
• Businesses and organizations need teamwork
the most when a project is time-sensitive and
requires a diverse set of skills and experiences.
• Teamwork can improve efficiency and
productivity.
• Efficiency rules when work is appropriately
divided within a team, responsibilities are
shared, and tasks are more likely to be
finished within a set time frame. Good
teamwork also enhances group outcomes and
the measurable effectiveness of organizations.
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4. Objectives
• Understand what a team is and what it is not
• Understand why team dynamics are important
• Understand the characteristics of high-performing teams, team members
and team leaders
• Understand the purpose, value, and nature of coaching in team situations
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5. Outline
INTRODUCTION GROUP AND
TEAM
PARTICIPATING LEADING COACHING

6. Coaching High
Performing Teams
• Team coaching helps teams define goals, make
suitable choices, establish a vision, promote
team spirit, and achieve their objectives.
• The collective intelligence of the individuals
who are part of a team can be enhanced to a
great extent by this process.
• Team coaching helps people understand how to
work better with others.
• It's an effective method for showing teams how
to reduce conflict and improve their working
relationships.
• The team can then focus on its real work and
achieve its objectives.

7. All teams need some
coaching
• You’re only as good as your team
• High-performing teams start with Good
Leadership
• Coaching is an indispensable leadership
skill
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8. Who Needs to be Coached?
Assess the situation…
Are there problems with:
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✓ Work Product
✓ Dependability
✓ Cooperation
✓ Adaptability
✓ Communication
✓ Decision Making
✓ Problem Solving
✓ Planning

9. Leadership (coaching)
styles
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• Kurt Lewin laid the groundwork in 1939
• Credited with defining and differentiating the 3
classical leadership styles
• His were based on “leadership climates” as an
outcome of leadership style
• Others have added styles, discussed group
dynamics, and defined situational leadership

11. Authoritarian
Leadership
• Gives clear instructions about
what, when, and how it should
be done
• Makes independent decisions
without team input
• Decision making is less creative
• Suitable in emergency
situations…
• Or, when the leader is the most
knowledgeable
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12. Laissez-faire
Leadership

13. Democratic Leadership
• Considered to be the most effective
• Guides team members and takes input
from the team
• Encourages team member to participate
and be accountable
• Team members are more motivated
• Solutions are often more creative
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14. Comparison
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AUTHORITARIAN
Do ‘X’
Coach makes all of
the decisions
LAISSEZ-FAIRE
Do ‘X’ or ‘Y’ as you see fit
Limited input from the
coach
DEMOCRATIC
Which is best, ‘X’ or ‘Y’?
Shared decision
making with the coach

15. Coaching skills you’ll
need
• Building rapport
• Active listening
• Questioning
• Providing feedback
• Be tactful and diplomatic
• See different perspectives
• Hold them accountable
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16. Building
Rapport

17. Active Listening
Nonverbal signs
Verbal signs
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✓ Smile
✓ Make eye contact
✓ Attentive posture
✓ Mirroring
✓ No distractions
✓ Remembering
✓ Questioning
✓ Reflection
✓ Clarification
✓ Summarization

18. Questioning
• To obtain information
• To clarify a point
• To test knowledge
• To determine difficulties
• To encourage further thought
• Ask….don’t tell
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19. Providing
Feedback
• Be as specific as possible
• Make it timely
• Describe the impact of the
issue
• Address behavior…not
personality
• View feedback as a gift
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20. Be Tactful and
Diplomatic
• Listen first, speak second
• Show empathy
• Establish rapport
• Be polite and respectful
• Be assertive
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21. See Different
Perspectives
• Knowledge, experience, and
background drive people’s
perspective
• Recognize the truth and value of
another’s viewpoint
• Don’t be contrary or judgmental
• Be rational
• Focus on moving forward
positively
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22. Hold Them
Accountable
with SIMPLE
S = Set expectations
I = Invite commitment
M = Measure progress
P = Provide feedback
L = Link to consequences
E = Evaluate effectiveness

24. Learning and
Giving for
Better
Indonesia
www.humanikaconsulting.com