This document discusses quality control, quality assurance, and statistical process control. It defines quality assurance as organized arrangements to ensure products meet requirements, quality control as testing and documentation to ensure a product's quality, and statistical process control as monitoring quality through statistical methods. The concepts of SPC were developed in the 1920s and help reduce process variation through techniques like control charts that establish control limits based on the mean and standard deviation. Process variability is important to understand and control limits placed at three standard deviations are effective at detecting shifts or instability.