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Communication
The document discusses various aspects of communication, including its definition, functions, types, and barriers. It outlines the communication process, emphasizing the roles of the communicator, message, encoding, medium, decoding, feedback, and noise. The content also highlights different communication methods and identifies barriers such as language, physical location, and cultural differences that can hinder effective communication.
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Communication
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- 2. Group Members Ayesha Khalil4427 Rubina Rafique 4437 Komal Javed 4433
- 3. Format of thePresentation (Ayesha Khalil) 1.Definition 2.Different ways of Communication 3.Function of Communication 4.Communication Process 5.Effective Communication
- 4. (Rubina Rafique) 1.Types ofCommunication 2.Channels of Communication 3.Direction of Communication 4.Verbal Communication 5.Methods of Communication 6.Communication is a Series of Experience (Komal Javed) • Barriers to Effective Communication • Types of Barriers Communication
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- 7. Definition Communication is aboutsending and receivingCommunication is about sending and receiving information or the transmission of informationinformation or the transmission of information and meaning from one party to anotherand meaning from one party to another..
- 8. Different ways ofCommunication
- 9. Function of Communication Fourfunctions Information Motivation Control Emotional expression
- 10. Functions of CommunicationFunctionsof Communication Information:Information: Individuals and work groupsIndividuals and work groups need information to makeneed information to make decisions or to do theirdecisions or to do their workwork.. Emotional Expression:Emotional Expression: Social interaction in theSocial interaction in the form of work groupform of work group communications provides acommunications provides a way for employees toway for employees to express themselves.express themselves.
- 11. Functions of CommunicationFunctionsof Communication Motivation:Motivation: Communications clarify forCommunications clarify for employeesemployees whatwhat is to done,is to done, howhow well they have done it, andwell they have done it, and whatwhat can be done to improve performancecan be done to improve performance in behaviors in organizationsin behaviors in organizations Control:Control: Formal and informal communications actFormal and informal communications act to control individualsto control individuals
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- 13. Communication Process Communicator Aperson with ideas, intentions, information, and a purpose for communicating Massage An idea or experience that a sender wants to communicate Encoding Converting a message into groups of symbols that represent ideas or concepts Medium of transmission The carrier of the message Decoding-Receiver: Technical term for the receiver’s thought processes Feedback The receiver’s response to the senders massage Noise Factors that distort the intended message
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- 16. Types of CommunicationTypesof Communication
- 17. Types of CommunicationTypesof Communication
- 18. Channels of CommunicationChannelsof Communication Formal Communication: Communication through officially designated channels of message Found in organizational charts, policy manuals. Informal Communication: Interaction that do not reflect officially designated channels of communication. Creates a relaxed, comfortable, climate
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- 20. Direction of Communication Downward Flowfrom upper management down to the employees at lower ranks •Job instruction •Ideology •Information •feedback
- 21. Horizontal Communication •The flowof information between colleagues and peers •Organization have enhance its importance •Not recognized as official
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- 24. Verbal Communication It meanscommunicating with words, written or spoken. Verbal communication consists of speaking, listening, writing and reading
- 25. Non-Verbal Communication Nonverbal communicationincludes all unwritten and unspoken messages, both intentional and unintentional. Non-verbal communicationNon-verbal communication Body movement Body movement GesturesGestures Eye contact voice TouchTouchexpressionexpression
- 26. Body Language includes: Facialexpressions Gestures i. Handshakes ii. Nodding iii. Eye contact Posture Even without words, the message can be strong Gestures do not have the same meaning in all cultures
- 27. Communication is aSeries of Experience
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- 30. Barriers To Effective Communication “Any obstaclethat blocks communication”
- 31. Types of Barriers 1.Language 2. Physical Location 3. Poor Equipment 4. Noise 5. Culture 6. Perception
- 32. Types of Barriers 1.Language: Speaking in different languages, or where a language is not your first language 2. Physical Location: When teams are spread across the world and diverse teams are created.
- 34. Types of Barriers 3.Poor Equipment: Not having the right IT infrastructure, slow computers, poor quality audio teleconference systems making it difficult to hear what is being said. 4. Noise: When a person is communicating to another and someone or something makes noise , then its fails.
- 35. Types of Barriers 5.Culture: Spelling the same language but words having different meaning in different countries, e.g. UK English and USA English have different words for rubber/eraser. 6.. Perception: One message has two or more different meanings when spoken or put into an email.