The document discusses business process reengineering (BPR). It defines BPR and outlines its importance in improving organizational effectiveness, efficiency and competitiveness through radical redesign of processes. The document also describes the impact of BPR on an organization's structure, roles and relationships. It then covers the typical steps to implement BPR and some common challenges faced in the process. Finally, it presents a case study of how a US-based consulting firm successfully implemented BPR to reduce overhead costs.

1. PRESENTED BY:
SANDESH GHOSAL
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2. MEANING
WHY IT IS NEEDED
IMPACT OF BPR IN ORGANIZATION
STEPS OF BPR
HOW TO IMPLEMENTATION BPR
PROBLEMS IN BPR
ROLE OF IT
CASE STUDY
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3.  Systematic approach for analyzing business activities
 Improving organization’s strategic goals
 Improve on effectiveness, efficiency, competitiveness
 Radical redesign of processes
 Integration process with cost effective measures
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4. Functional
Deal with Updation of Competitive
Area to Flat
competition business scenario
Area
Reducing
To become
cost of Changing
more flexible
predictable dynamics
& adaptive
failures
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5.  Resulting changes into:
 Organization Structure
 Roles & responsibilities
 Supplier Relations
 Customer interfaces
 Stockholder relationships
 Cultural Change
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6. 1. Envisage new processes
2. Initiating change
3. Process diagnosis
4. Process redesign
5. Reconstruction
6. Process monitoring
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7. STEP 1 STEP 2 STEP 3
• Secure • Set up • Describing
management reengineering existing
support team processes
• Identifying • Outline • Uncover
reengineering Performance pathologies
opportunities goals in existing
• Identifying processes
enabling
technologies
• Align with
corporate
strategies
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8. STEP 4 STEP 5 STEP 6
• Develop alternative • Develop or install • Performance
process scenarios IT solution Management
• Develop new process • Establish process • Link to continuous
design changes improvement
• Design new HR • Change
Architecture management
• Select IT Platform
• Develop Blue print &
get feedback
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9. Empower –
Define – Evaluate -
business
strategic goal current status
strategies
Train +
Manage - Analyze -
Execute - HR
change mgmt. What is next
& implement
Test - the
Get – ROI
difference
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10. Cost of change becomes costly
Allocation of resources
Poor timing & planning
Chances of unfavorable desire to change
Commitment towards existing process is too
strong.
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11.  U.S Based Hitachi Consulting Group
 Problem of over-head costs to reduced
 Was also on reengineering mode to bring enhance
business processes & skills
 With successful BPR – rapid business assessment,
strategic process implementation, system selection,
balance scorecard & customer retention programs
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12.  Holistic Approach – integrate people, process &
technology
 Cyclical Approach – stages developed in cycles.
Development & process design will be enhance more
effectively
 Facilitative Approach
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