This document provides an overview of account management for AIESEC. It discusses the importance of having clarity of purpose, high quality customer service, and partnership growth. It also emphasizes engaging customers and partners to magnify impact. Additionally, the document recommends designating one person responsible for each account and using management tools like a tracker to increase sustainability and sales. Finally, it provides a link to an evaluation form.

1. SDP iGCDP #7
Account Management

2. Agenda
1. Understand the essence of Account
Management
2. Understand how we can make Account
Management Happen and show the tools

3. Golden Rules of Account
Management
Clarity of the
“Why”
Account
Management
High Quality
Delivery
Customer
Service
Partnershi
p Growth
Connect partners with AIESEC’s
purpose for joint delivery of Leadership
Experiences
Credibility, professionalism, trust
Customer Centric =
Smarter operations
higher value
creation
Up-scaling, Cross-selling
Engaging multiple people/departments
Finding and building external champions
^for AIESEC!

4. Partnership Management
AIESEC
Communities
& Schools
Enablers Supporters
Trainees

5. Why ?

6. Magnify Impact through Collaboration
AIESEC
Communities
& Schools
Enablers Supporters
Trainees

7. The Secret of Account Management ?
1 Person
Responsible
Engage
them to our
Activity
1
Management
Tools

8. The Tracker

9. Increase your Project sustainability by having
highest sales level!

10. Terima Kasih =)
Please Fill the Evaluation Form:
https://podio.com/webforms/6612661/513448