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SDP iGCDP #3
ICX Basics, Cold Calling
survey analyzes
0
5
10
15
20
25
30
Product
Knowledge
Market
Knowledge
Cold Call
Meeting
Follow Up
Negotiation
Customer
Relationship
Management
Upscaling
Poor
Below Average
Above Average
Excellent
Poor Below Average Above Average Excellent
10% 43% 43% 4%
Agenda
• i. Homework Check In
• ii. Why GCDP
• iii. Emotional Intelligence
• iv. Cold Call
• v. Alumni Call
• vi. Warm Call
• vii. Expectation
• iix. Team Motivating
Homework Check-In
• What is your:
– i. a)Sub Product Focus (project, ad hoc)
• b) Market (NGO, Orphanage, School)
– ii. What is your target for calls, meetings, follow
up meetings
– iii. How many high potential TN takers are on
your list?
Tell me why?
Three Circle Values of GCDP
Market Value
Organizational
ValuePersonal Value
Personal
learning of
young
individual
relevant to
society
actions
providing
leadership
Sales Flow
Emotional Intelligence
What is Emotional Intelligence?
• i. understanding a person other than by
visual perception
• ii. Association of targeted person with
particular category
• iii. Increased level of preparation through
association
4 Different Emotional Intelligence
Colours
Define Your own Colour
C0nflicting Emotional Intelligence
Colours
Message
Simplicity
Clarity
Calling
• i. Cold
• ii. Alumni
• iii. Warm
Cold Calling Introduction
Introduction
Closing Strategy
When in Doubt
Delays
Objections over the Phone
Booking Meetings with Alumni, and
interesting tools
Bottlenecks
How to Tackle the Bottlenecks
Email Template (sorry if it’s a little
bit long)
Alumni Call Procedure
Booking Meetings with Warm
Contacts
Conversation – Ask Questions –
Directed Flow
• “I’, calling you today, because of”
Closing Strategy
When in Doubt
stay calm
responsibly ask for the meeting
don’t be too nervous they are people
too on the other side
Objections over the Phone
You Limit Yourself
Expectations from you as sellers of
ICX
Tasks before next meeting
Minimum KPI
(Key Performance Indicator)
at least 2 call
days in office
with all
members
one person
arrange at least
3 meetings in
one week
How to motivate your ICX/Sales
Team
Next meeting
• #tobethebestcasepractice
Let`s recap
Cold call Warm|Alumna
call
SDP iGCDP Indonesia#3 ICX Basics, Cold calling

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SDP iGCDP Indonesia#3 ICX Basics, Cold calling

Editor's Notes

  1. Agenda for iGCDP Session 3
  2. If someone did not do it, submit all information in word file to:https://podio.com/webforms/6612661/513448
  3. Green – Red, but Green + Yellow + BlueBlue – Yellow, but Blue + Green + RedRed – Green, but Red + Yellow + BlueYellow – Blue, but Yellow + Red + Green
  4. Bluevs YellowGreen vs Red
  5. -effective communication of your purpose-effective communication of AIESEC’s relevance
  6. -effective simplicity-time efficiency-meeting in person
  7. -articulate presentation-directly stating the purpose
  8. -no previous contact from any AIESEC representative-no previous AIESEC knowledge
  9. Pleasantries: “Hey, hello”
  10. Asking for a Meeting: “Would you be opne to meet sometime this week? Does 10 am on Wednesday work for you>
  11. -Even the most experienced members/TL’s run into problems.-Ask for a meeting
  12. I’m very busyI have to ask my bossSend me an information package
  13. -im not interested-my personal experience
  14. -500+ LinkedIn connections-Very active during days in AIESEC (VP, LCP, MC)-Well respected in the business community-email to request a meeting
  15. -Alumni taking a long time to send email introductions-use aiesec.net email, without abbreviations and with signature
  16. -Ask when it would be reasonable to expect to get the email introductions and hold them to that date.-Offer to send them a template in order to save them time-Continue to CC the alumnus in your follow up emails (peer pressure!)-Continue to follow up BUT respect their time
  17. My name is Sam, and I am the current local committee president of AIESEC Edmonton.  I understand that you were at one time the VP Exchange for AIESEC Edmonton before doing a term in Argentina.  That must have been an incredible experience!  We actually have some old photos in the office of your exec years in AIESEC - with Ted, Jared, Da Li, Irena, Bryan and others.I am interested in meeting with you for 30 minutes for two reasons.  First, I love meeting with alumni who have experienced what I am experiencing right now and learning how AIESEC operated in the past :) Second, my objective this summer is to raise internships.  Any contacts or even advice that you can provide would be most appreciated.Would you be free for coffee?  I will even bring the photo album!  My schedule is wide open for the next two weeks. Let me know if there is a day and time that works well with your schedule.Best regards,
  18. -Introduce yourself -State that this is a follow up call on your email -Ask about past AIESEC exp -State your current position in AIESEC -Ask for a meeting
  19. I’m very busyI have to ask my bossSend me an information package
  20. -Hello,Greetings-“I’m, calling you today, because of”
  21. -Ask for a meeting: “Would you be open to meet sometime next week? Does 10 am on Wednesday work for you?
  22. -I’m not interested-Take me off your calling list
  23. -You are your own driver-You achieve your own results
  24. -10 to 1 ratio-passion-understanding the relevancy
  25. -personal connection with your Team Leader(s)-expectation setting-sales as an Executive Board-leading by example-booking meetings to attend with your team
  26. Things to do:1. At least 2 call days in office with all members 2. One person arrange at least 3 meetings in a week3. Feedback form: https://podio.com/webforms/6612661/513448