The social enterprise Skills Tank has validated some aspects of its business model but needs to prioritize further developing its impact metrics, marketing strategy, and financial projections over the next 3-6 months. Specifically, the enterprise will focus on developing monthly cash flow projections, updating its 2-year-old strategic plan through an stakeholder engagement process, exploring alternative payment options for its courses to increase accessibility, and constructing 3-year financial projections as part of its work in the GSBI program. While the enterprise has stable operations and a proven team in place, additional progress in these priority areas will help prepare it to scale its social impact.

1. Validate Stage Social Enterprise Assessment
Enterprise name: ____Skills Tank_______________________
Assessed by: _Rohan Sandy (Founder) & Rachel Ricardo (GSBI Mentor)___________ Date: ___9/2/2014______
In order to say that a social enterprise has validated its business model and is ready to prepare to scale, the following milestones
should be reached. Assess the enterprise’s progress towards these milestones by noting:
 Status: Write “documented, “partially documented”, “in process”, “in plans”, etc. and provide any relevant detail
 Priority item: Identify up to 5 priority milestones that are the most critical for the enterprise over the next 3-6 months
 Strategic initiatives: For each priority item, list at least one strategic initiative to be implemented over the next 3-6 months
Milestones
Status
Priority
item
(check
up to 5)
Strategic initiatives (list at
least 1 for all characteristics
marked as priority item)
Impact Model
Metrics provide proof that impact model
has intended social impact
Documented, but need to add retention rate and
other long-term impact metrics
Evidence that early adopters
acknowledge beneficial value of
product/service
Partially documented. Need to systematize
better
Operations Model
Proof that the cost/revenue structure
works at the unit level
Need help with this! X Develop as part of GSBI
Key operational metrics tracked and
assessed
Partially documented. Need to standardize
formats and processes
Operational plan and budget for current
year defines how current capacity will
deliver product/service
Documented
Strategic plan in place that includes
milestones for reaching next stage of
growth, but being revised as needed
2 years old. Needs updating X Organize process over next 3
months that engages all
stakeholders

2. Milestones
Status
Priority
item
(check
up to 5)
Strategic initiatives (list at
least 1 for all characteristics
marked as priority item)
Process manuals in place for daily
ground-level operations, but being
revised as needed
Training curriculum exists, but need guidebooks
for the instructors
Marketing & Sales
Target segments identified and profiled Documented
Initial marketing and sales channels
established
Current efforts are ad hoc X Review all marketing and sales
activity, identify which have
been most cost-effective, and
create a more focused strategy
Evidence that beneficiaries are willing
to use or pay (as appropriate) for the
product / service
Current course fees are excluding many good
candidates
X Explore other payment options:
financing for course fees,
sliding scale, pay upon
employment
Competitive analysis indicates potential
to market to identified segments
Partially documented. Needs revision
Formalized feedback from beta
beneficiaries through observation,
surveys, focus groups, etc.
Ongoing
Management & Team
Start-up team in place that is capable
of running the enterprise and leading
the next stage of growth
Current team is stable. Next hire will be an
Operations Director as program grows
Evidence that critical operational
positions can be sustained by available
workforce
Good team in place. Will be able to hire past
graduates as instructors as needed.
Board composition and roles identified.
Board development strategy created.
(Start-up board in place if required.)
Board in place. Looking to recruit new members
with connections for job placement

3. Milestones
Status
Priority
item
(check
up to 5)
Strategic initiatives (list at
least 1 for all characteristics
marked as priority item)
Financial Management & Growth Plan
Financial statements that document
investments, revenue, and expenses to
date
Documented and audited
One-year operations projection with
monthly detail
Annual budget exists, but monthly cash flow
projections do not
3-year projections based on impact to
date and acquiring required funding for
next stage of scaling
Need to update as part of GSBI work X Construct as part of the
strategic planning process
Financial ask to get to the next stage of
growth with rationale for investment
Need to do as part of GSBI work
Legally incorporated and able to
receive revenue and investments as
appropriate
Fully registered as independent 501c3 non-profit