AmplioGroup is a specialized boutique consultancy focused on excellence in working capital performance (order-to-cash and procure-to-pay). With 20 years of global experience, AmplioGroup’s practitioners have assisted over 700 clients to generate more than $35 Billion in cash flow improvement. Our expertise is global in reach – we have extensive experience in all the key industrialized nations and all the major business and industrial segments. Our approach is data and metrics driven yet with deep focus on the people in the O2C and P2P processes. Practical skills sets, knowledge bases and communication capabilities drive working capital performance and we empower process stakeholders through augmented abilities and ongoing results measurement. We believe that optimized cash performance and effectively managed customer satisfaction go hand in hand. Our approach enhances both performance and satisfaction.

1. Unparalleled Working Capital Expertise

2. ABOUT AMPLIOGROUP
AmplioGroup is a specialized boutique consultancy focused on excellence in
working capital performance (order-to-cash and procure-to-pay).
With 20 years of global experience,AmplioGroup’s practitioners have assisted
over 700 clients to generate more than $35 Billion in cash flow improvement.
Our expertise is global in reach – we have extensive experience in all the key
industrialized nations and all the major business and industrial segments.
Our approach is data and metrics driven yet with deep focus on the people in
the O2C and P2P processes. Practical skills sets, knowledge bases and com-
munication capabilities drive working capital performance and we empower
process stakeholders through augmented abilities and ongoing results measure-
ment.
We believe that optimized cash performance and effectively managed customer
satisfaction go hand in hand. Our approach enhances both performance and
satisfaction.

3. AmplioGroup is driven by its
deep set of beliefs and ethics.
• We believe that there are realistic and reasonable solutions
to almost all working capital performance deficiencies and that
improvements pay significant financial dividend.
• We believe that organizations have good and dedicated personnel
that can develop new abilities with expert guidance.
• We believe that customer satisfaction, sales growth and receivables
performance are all interlinked and that improvement in all three
can and should happen simultaneously.
• We believe that communication and knowledge are the keys to
improving working capital performance.
• We believe that improvement flows through evolution more often
than reengineering.
• We believe that openness and a collaborative partnership
approach is crucially important to the success of any consultant/
client undertaking.
• We believe in innovation but innovation must be carefully evaluated
and implemented with caution.
• Our professionals have advised world-class multinationals for
years and have assisted in the implementation of best of class
working capital practices, processes, functions and systems. Our
unique knowledge base and exhaustive benchmarking database
provide us with unmatched resources to assist Clients seeking
working capital improvements.
• We value our Client relationships and look forward to forging new
relationships with forward-looking organizations seeking to achieve
optimized working capital practices.
MichaelVan Luven, President and Managing Director
1

4. Customers
Customer
Service
DistributionSales
Finance
Key Concepts
2
The model requires incentivization,
motivation, education, knowledge base
management, employee retention,
empowerment and accountability.
The Customer Centric Model is a 21st
Century approach suited to the technological
opportunities and constraints of the e-business
environment.
The Customer Centric Model
The Customer Centric Model is perhaps the most critical element of AmplioGroup’s approach to order-to-cash
working capital process optimization.
The core focus of the model is that the customer and their needs and satisfaction must be the guiding principal of
the working capital process.While the customer is the center of the working capital process, it is important that
the following issues be considered:
• The customer is crucially important but is not always right. If the customer is not right, problems must be iden-
tified early and resolved with all haste in an open and communicative manner.
• Customer satisfaction should manifest itself in two ways: business growth and timely payment.
• To successfully execute best practices under the model, it is necessary to develop strong and open knowledge
and information bases for critical activities and decisions.
• Careful selective prioritization of activities is required to maximize resource effectiveness and efficiency.
• Customer disputes must be recognized, owned and resolved; they must not be swept away.
• Honest self-appraisal and improvement to areas of opportunity must be undertaken on an on-going basis.
• The process must flow as freely as possible with maximum effort focused on “doing” rather than simply
“reporting”.The reporting activities must be simple yet informative but must not take time away from critical
interactions.
To understand how we assist our Clients to achieve best in class performance,
it is important to understand the concepts at the heart of our services.

5. 3
The Working Capital Relationship Model
Accounts
Payable
Accounts
Receivable
Inventory
While it is possible to examine the receivable, payable or
inventory sub processes individually, the interactions between
the sub processes dictate that for the working capital process
to be optimized all three sub processes must be as effective
and efficient as possible.
It is important for the accounts receivable function to under-
stand the components of the payables process so that they
can successfully interface with customers in order to progress
the payment of invoices and the resolution of problems.At the
same time, it is also important for the accounts payable func-
tion to understand the components of the accounts receivable
process to ensure that full advantage is taken of reasons to
delay payment.
AmplioGroup’s perspective is that all three sub processes are
equally important and deserving of optimization, however, the
accounts receivable sub process contains the most frequent
and direct interactions with customers and, typically, provides
the greatest cash flow and organizational improvement poten-
tial.
Communication, cooperation and collaboration
are the cornerstones of working capital
excellence.

6. 4
The Accounts Receivable Network
Collect cash faster while enhancing
customer satisfaction.
Customer
Collections
Treasury Accounting
Sales
Management
Banking Customer
Service
Shipping
Distribution
Legal
Department
Manufacturing
AmplioGroup takes a very broad view of the
elements that contribute to accounts receivable
success. Specifically, we believe that a well performing
accounts receivable process requires close interac-
tion, communication and cooperation between all of
the internal stakeholders in order to provide goods
or services that are distributed, billed and paid for
quickly and with as high a degree of customer satis-
faction as possible.
Almost every organization believes that close col-
laboration exists between their functions but more
often than not communication complexities, a
lack of insightful and widely accessed metrics,
a lack of specific performance goals and
incentivization and evolved procedural habits
and cultural beliefs creates an environment in which
performance suffers, albeit unintentionally.The key to
overcoming such process impediments is with honest
appraisal and respectful education and procedural
evolution.
A key element to maintaining performance gains is
through the use of easily produced and insightful
metrics that provide measurement of critical compo-
nents of the receivables process.

7. 5
The Accounts Payable Network
Maximize the credit period provided
by suppliers through knowledge.
Supplier
Payables
Accounting
Warehousing
Banking
Management
Receiving
Quality
Assurance
Treasury
Purchasing
The accounts payable network concept is extremely
important to the achievement of best practice payables
performance. Understanding of the interactions between
the various stakeholders in the process provides the
basis for the development of strategies to maximize the
benefits of legitimate supplier satisfaction issues in order
to delay payment and to generate cash flow benefits.
An extremely important element to optimized payables
performance is to measure and set credit terms objec-
tives within the purchase negotiation activity. Most orga-
nizations’ procurement functions focus very significantly
on price considerations but put much less effort into the
negotiation of extended credit terms. Improvement of
payables performance must include efforts to develop
measurement and incentivization of the negotiation of
extended credit terms.

8. 6
The Inventory Customer/Supplier Network
Look at the components to enhance
the process as a whole.
Supplier
Customer
Distribution
Management
Sales
Manufacturing
Shipping
Treasury
Accounting
Warehousing
Purchasing
Receiving
Quality
Assurance
Packaging
Inventory
Operations
R & D
Customer
Service
The inventory customer/supplier network model provides a view of the
flow-through importance of the inventory process within the working
capital process as a whole. As the model demonstrates, inventory places
a critical role in the interaction of the accounts receivable and accounts
payable processes and is, effectively, the glue that holds the working capi-
tal process together.
In many ways, a comprehensive and effective inventory process
improvement exercise cannot occur without consideration
of the roles played by the receivables and payables
processes. Measurement of the key interaction
points and the inventory activities through the
use of insightful metrics is crucial to the
prescription of improvement steps and
in the maintenance of performance
gains.

9. 7
Confidentiality
AmplioGroup provides services that demand access
to sensitive information.Accordingly it is imperative
that we benefit from the trust and confidence of
our Clients.AmplioGroup maintains a policy of strict
confidentiality with regards to all of its dealings with
Clients.
Clients can rest assured that they are in safe hands
when dealing with AmplioGroup.
Receivables Application
Auxilium A/R
AmplioGroup’s cloud-based enterprise class accounts
receivable solution. Auxilium A/R proactively pushes
prioritized collection activity to ensure optimized
customer satisfaction issue identification/resolution
and expedited collection of invoices. Auxilium A/R
enables data driven collection forecasting, event driven
customer performance scoring and deep dive analytics
to drive best in class A/R performance.Auxilium A/R
is provided with Auxilium Advanced Analytics (AAA)
comprising both automatically generated reporting
and a self-service data cube.
Analytics and Insights
Auxilium Advanced Analytics
Auxilium Advanced Analytics is a stand-alone cloud-
based analysis and insights solution for A/R and A/P
performance. AAA provides automatically generated
periodic reports along with a self-service data cube
for deep dive analysis. AAA contains calculated result
sets for all AmplioGroup metric and KPI sets enabling
exceptional depth of precision and identification of
performance opportunities along with predictive
analytics highlighting future challenges. Reporting is
provided via Microsoft Power BI reporting tools and
visualizations. The self-service data cube provides
controlled and secure data for analysis using Excel or
any other SSAS compatible BI and visualization tools.
Professional Services
Benchmarking Services
With an exhaustive working capital metric benchmark
database,AmplioGroup provides Clients with precise and
targeted performance comparisons that form the basis for
the identification of performance opportunities. Combin-
ing AAA with our benchmakring services provides deep
insights into organizational performance.
Operational Reviews
Providing a step-by-step definition of performance improve-
ment opportunities with specification of evolutions needed
to realize full potential. Outputs include detailed improve-
ment blueprints and improvement plans.
Performance Optimization Partnerships
For Clients with significant improvement opportunities re-
quiring more intensive third-party assistance,AmplioGroup
provides partnership-orientated services that facilitate the
achievement of optimized performance and operational
transformation.
Outsourced Internal Working Capital
Reporting
Providing Clients with consistent and insightful monthly
working capital reporting – with comparative benchmarks
– on an organization wide basis from the perspective of an
expert neutral third-party.
Working Capital Professional
Development
Development services are tailored to the requirements
of the Client and range from training of collection staff to
in-depth international working capital complexity education
for senior management.

10. 8
A selection of the organizations that our Professionals have assisted:
Advance Linen Services
AEG Telefunken
Airborne Freight Corporation
American Airlines
American Express
American Telecommunications Corporation
Avis
Avon
BAT
Biomet
Blockbuster
Bullens Transport
Burmah Specialty Chemicals
Butler Aviation
Canon
Chemical Bank
Conde Nast Publications
Control Data
Courtaulds
Crescent Reese Foods
CS – Communication et Systèmes
Dana Corporation
Dell Computer Corporation
DHL
Dictaphone Corporation
Digital
Dow Jones & Co
Dunbee Combex Marx Toys
EatonYale & Towne
Emery Air Freight
Expandite
Evergreen Line
Fencote
Fisons
Fyffes
GAF
GE-CGR
General Electric
General Electric Medical
Gestetner
Getronics
Giltspur
Glaxo-Wellcome
Grand Metropolitan Group
Heron
Hill Samuel
Honeywell
Hudsons Freight
IBM
ICI
Initial Services
International Paints
Interpublic
J Walter Thompson
Johnson and Johnson
Kierulff Electronics
Kimberly-Clark
Kontron Instruments
Lentheric
Lesney Toys
London Rubber Company
LRC International
Marriott
MAT Brinks
Matchbox Toys
May & Baker
McAnn Erickson
Memorex
Midland Bank
Midland Card Services
Nabisco
Navorna
NCR
Neil & Spencer
Northern Telecom
Oce
Olivetti
Olympic Airlines
Pandair Freight
Pannell Kerr Foster
Parke-Davis
Pfizer
Pickfords International
Pilkington Glass
P & O
Rank AudioVisual
Rank Xerox
Rhône Poulenc
RoneoVickers
Rovex-Triang Toys
Saks Fifth Avenue
Samuel Newhouse
Sea Containers
Seagrams
Smithkline Beecham
Stayflex
Stormgard
Sweetheart Cup
Swift Foods
TDF
TeamSystem
TKM
Texas Pacific Group – TPG
TIM Hellas Telecommunications
Transcar International
Trust House Forte
Unisys
Viewdata Technology
Wang Global
Warner-Lambert
WEA Records
WIND Hellas Telecommunications
Wellcome
Wm Brandt’s Sons & Co.

11. HEADQUARTERS
55Village Centre Place, Suite 200
Mississauga, Ontario, Canada
L4Z 1V9
Email: contact@ampliogroup.com
www.ampliogroup.com

12. www.ampliogroup.com
©AmplioGroup 2001-2019