The document discusses various aspects of organizational communication including formal and informal communication networks. It describes the formal network as the main channels of operational communication that handle bulk of communication needed to operate an organization. The informal "grapevine" network runs parallel to the formal network and comprises personal communication relating to the company's operations. Effective communication requires following the seven C's - credibility, courtesy, clarity, correctness, consistency, concreteness and conciseness. Different forms of communication include verbal, written, non-verbal, visual and audio-visual. Signs, signals and symbols are also important for conveying meaning.

1. Organisational Communication A Presentation by Rajiv Bajaj

5. The Formal Network

11. Informal Network: The Grapevine

17. Complexities – Formal vs Informal GENERAL MANAGER DIVISION MANAGER DIVISION MANAGER EMPLOYEE EMPLOYEE EMPLOYEE EMPLOYEE EMPLOYEE EMPLOYEE

21. Sailing Through The 7 C’s . . . 7 C’s of Effective Communication

42. Forms & Channels of Communication

45. Forms of Communication Oral - Talks - Speeches - Telephone - Discussions - Meetings - Seminars - Counseling - Radio - Dialogue - Monologue - Arguments Non-Verbal - Body Language - Gestures - Expressions - Posture - Appearance - Codes - Signs / Signals - Behaviour Visual - Pictures - Graphs - Charts - Signs - Symbols - Signals Audio-Visual - Presentations - Demonstrations - Films - TV Advts. - Video Conference Written - Letters - Memos - Circulars - Notes - Reports - Brochures - Books - Print Advt. - Fax - Email - Telegram - Telex - Printouts Silence - Absence of words

65. End of Unit 3 T H A N K Y O U