Communication Process, Types and Models of Communication, Organizational Communication: Formal and Informal means of Communication; Types of Model: Linear, Interactive and Transactional Model.
This presentation provides an overview of communication and introduces you to themain elements in the communication process. It also highlights the importance ofwriting clear, positive messages and offers you some basic tips and guidelines onthis form of communication so that you may become more proficient in the kindof writing needed at home as well as in the college and workplace. You will alsolearn about some of the common pitfalls which may impede the effectiveness ofwritten communication.
This presentation provides an overview of communication and introduces you to themain elements in the communication process. It also highlights the importance ofwriting clear, positive messages and offers you some basic tips and guidelines onthis form of communication so that you may become more proficient in the kindof writing needed at home as well as in the college and workplace. You will alsolearn about some of the common pitfalls which may impede the effectiveness ofwritten communication.
Communication is a process of passing information and understanding from one person to another. Watch this presentation on basic elements of communication. Soumit Ranjan Jena
communication process, verbal & non verbal communication, oral & written communication, importance of communication, communication flow, communication barrier, 7 C's of communication, listening skills, types of listening, 7 ways to improve ur listening, barriers of listening
Meaning of Communication
Characteristics of Communication
Process of Communication
Types of Communication
Levels of Communication
Barriers of Communication
Communication is a two-way process and continuous process ie.sender to the receiver. Importance of communication.Sender, message, medium, receiver, and feedback etc.
Communication is a process of passing information and understanding from one person to another. Watch this presentation on basic elements of communication. Soumit Ranjan Jena
communication process, verbal & non verbal communication, oral & written communication, importance of communication, communication flow, communication barrier, 7 C's of communication, listening skills, types of listening, 7 ways to improve ur listening, barriers of listening
Meaning of Communication
Characteristics of Communication
Process of Communication
Types of Communication
Levels of Communication
Barriers of Communication
Communication is a two-way process and continuous process ie.sender to the receiver. Importance of communication.Sender, message, medium, receiver, and feedback etc.
What are communication skills? Communication skills are abilities you use when giving and receiving different kinds of information. Some examples include communicating ideas, feelings or what's happening around you. Communication skills involve listening, speaking, observing and empathizing....
The office grapevine & management communicationBablu Chakma
The dictionary gives us a definition for the grapevine which says it is "the informal transmission of information, gossip or rumor from person to person” The grapevine is the informal and unsanctioned information network within every organization.
Understanding Social Communication at Workplacepallavi75
Communication is a two way process instead of what most people make of it, that is outgoing for the extroverts and the incoming for the introverts and the workplace consists of both types of personality types. Hence , the effective communication should involve the maximum participation between everyone. It should have an optimum balance of the downward communication with the usual formality as well as the informal nature to formulate a friendly environment and equal proprtion of the upward communication which should be a feedback indicator. Transsmission of messages should be flawless and the problems encountered in the process should be effectively managed at the grassroot level.The subordinates should be instructed properly about the procedures without any excess overload that may hamper the progression.In the same way there should be upward transmission of the problems as well as accurate evaluation of the performance and encouragement should be done to boost productivity and build loyalty.
The effective communicable environment is an important asset of a company and the benefits are manifold and ever increasing , this concludes the very importance and the basic need of communication at any workplace.
Market Research: Consumer Behavior and Satisfaction Level on use of Digital W...Prinson Rodrigues
Digital Wallet Vs. traditional mode of payment
Consumer preference
Survey to know the consumer behavior and satisfaction level of digital wallet over other modes
Digital wallet companies Paytm, Phonepe, Jio, M-pesa, Tez, Freecharge, Mobikwik
Security concerns on digital wallet system
Hindrances and benefits of digital wallet
Market Research: Personal Selling for Online Food BusinessPrinson Rodrigues
Personal Selling for Online Food Business (Zomato Pvt. Ltd.)
Increasing Competition in Online Food Business UberEats, Swiggy, Foodpanda, Zomato
Impact of advertisement on restaurants in Zomato with graph
Impact of GST
Survey on restaurants to work with Zomato
Concept of motivation
Features of Motivation
Importance of motivation
Abraham Maslow’s “Need Hierarchy Theory”
Mayo’s Theory of motivation
Frederick Herzberg’s motivation-hygiene theory
Meaning of co-ordination
Follett’s Four Principles of co-ordination
Additional principles of co-ordination
Importance of co-ordination
Meaning of communication
Five W's of Communication Management
Types of communication
Importance of communication
Barriers to communication
Co-ordination & Follet’s four principles of Co-ordinationPrinson Rodrigues
Co-ordination
Meaning
Features
Follet’s four principles of Co-ordination
Importance
Management control
Characteristics
Process
Importance
Techniques
Behavioural aspects
What is motivation? Significance
How to motivate employees in an Organization?
Theories of motivation
Maslow hierarchy of needs theory.
ERG motivation theory Alderfer.
McClelland achievement and acquired needs theory.
Stacey Adams equity theory.
Hertzberg hygiene factors and motivators theory.
Vroom expectancy motivation theory.
Hackman and Oldham job characteristics model.
Recent Trends & Concerns (Sound IR, Dual Career Couples, Flexi Working Hours,...Prinson Rodrigues
1. Recent Trends in HRM
2. Increased Concern for HRM:
Sound IR
Dual Career Couples
Flexi Working Hours
Work from Home Facility
3. Work Life Integration
4. Big Data Trend
Financial Ratio Analysis of Samsung for the year 2013-2014Prinson Rodrigues
Financial Ratio Analysis of Samsung For the year 2013-2014
Current ratio
Quick ratio
Debt equity ratio
Capital turnover ratio
Fixed Assets Turnover ratio
Working capital turnover ratio
Stock turnover ratio
inventory conversion period
Debtors turnover ratio
Gross profit ratio
net profit ratio
etc
Content:
Greenhouse effect: Effects
Global Warming & Climate Change: causes and impact
Air Quality Standard
Ambient Air Quality Standard: effects of poor air quality
Steps taken to control Air Pollution by Indian Government
Climate Change Case Study in Uttarakhand, India
Multiplier effect and its process, How does multiplier effect work, Assumptions, Types of Multiplier effect: Static Multiplier and Dynamic Multiplier; Derivation and limitation of Multiplier Effect.
What is problem and solving process: Define the problem, Problem analysis, Generating possible solutions, analyse the solutions and selecting the best, plan of action.
Brainstorming, Convergent and Divergent Thinking.
Plan of Action: 3 Parts (Constructing, Monitoring & Reviewing the outcome) Case study: Ganga Cleanup Action Plan, Format, elements & effective steps to create plan of action.
What is thinking and difference between thinking and critical thinking, Characteristics, How critical thinking can be used for problem solving and the steps included, Attitude of Critical thinkers.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
2. What is Communication?
Communication is the process of conveying information between two or
more people. The communication process is the STEPS THAT WE TAKE
in order to achieve a successful communication.
Examples and Observations:-
Sender and Receiver
Context in the communication process
Feedback
3. Lets put all the components together…
Sender
Encodes
Selects a
channel
Sends
Receiver
receives
Receiver
decodes
Receiver
provides
a
Feedback
4. Organizational Communication
A process by which activities of a society are collected and coordinated
to reach the goals of both individuals and the collective group. It is a
subfield of general communications studies and is often
a component to effective management in a workplace environment.
Its main function is to inform, persuade and promote goodwill.
The flow of communication could be either formal or informal.
12. Formal Communication
A formal communication channel transmits
information such as the goals, policies and
procedures of an organization.
Messages in this type of communication
channel follow a chain of command.
This means information flows from a manager
to his subordinates and they in turn pass on
the information to the next level of staff.
13. Oral Communication
• Between two individuals.
• Exchange ideas through oral words either in face to face or mechanical or electrical device such as
telephone, teleconference etc.
• Can ask questions or explanations or sometimes when not properly understood.
• Meetings and conferences, lectures and interviews.
Written Communication
• When the communication is reduced to black and white (writing), it is called written
communication.
• Extensively used in organisations.
• Constructed over a longer period of time.
• Multiple people can contribute to one document before that document is sent to the intended
audience.
14. Informal Communication
When an organization does not follow any official rules of the organization is called informal
communication.
So, grapevine or informal communication is the process of spontaneous exchange of
information between two or more person at different status without following any prescribed
or official rules, formalities and chain of command in the organizational structure.
Characteristics of grapevine or informal communication:
• Un-official channel of communication
• Not controlled by management
• More reliable information
• Oral way of communication
• Spontaneous
• Multidirectional
15. Directions of Communication
Downward Communication
• Flows from the superiors to subordinates.
• Accepts a hierarchical structure and is based on the assumption that people at the
higher level have the ability and authority to direct the employees.
• Downward communication, if practised without complementing it with upward
communication, will fail because it accepts the premise ” The boss is always right”.
• But it helps in creating an awareness among employees of the objectives, targets and
goals.
• In the armed forces and police department, mostly, only downward communication
exists.
16. Upward Communication
• In an upward communication, the persons from the lower level are expected to have
communication with those who are above them.
• Includes reactions and suggestions from workers, their grievances etc.
• Contents of upward communication are reports, reaction, suggestion statements and
proposals prepared for the submission to the boss.
• Upward communication may cause ego problems to persons in higher hierarchical positions.
• But on the whole, modern management recognises the need for healthy upward
communication to make the organization responsive to suggestions and ideas.
• For example the HRD section take steps to see that a healthy and acceptable upward
communication system is adopted by organizations.
17. Horizontal / Lateral Communication
• The interaction among peer groups is called horizontal communication. Inter departmental
communication is also horizontal communication.
• Constant communication between sales department, production department, quality control
department
• Horizontal communication leads to a better understanding among individuals and
departments, cooperation and coordination.
Diagonal or multi-directional Communication
• Diagonal communication means the use of upward, downward and horizontal communication.
• Diagonal communication leads to better feedback at all levels.
• But such communication should not be allowed to degenerate to a meaningless criss-cross
communication which will lead to chaos and confusion.
