This document discusses communication challenges in organizations. It defines communication as the exchange of information between a sender and receiver with the goal of understanding. Effective communication is important as it helps perform management functions, promotes motivation, and controls processes. Some common challenges include lack of standards, communication barriers, mixing personal and work communication, misinterpretations, poor listening skills, lack of factual information, failure to disseminate communication widely, and lack of follow through. Tips for improving communication include respecting cultural differences, giving employees what they want, trusting people, listening actively, and providing good feedback.