A crisis management team (CMT) is responsible for managing organizational crises and restoring normal business operations. The CMT should establish what occurred, assess the impact, identify required actions, and retain control. Key roles include assessors who evaluate business interruptions, senior executives who provide guidance and approval, and communicators who inform internal and external stakeholders. Selecting an effective leader and training team members in crisis response is critical for the CMT to fulfill its responsibilities in managing crises and minimizing losses for the organization.