This document discusses formal and informal communication networks. Formal networks follow rigid vertical authority chains, are task-focused, and structure most modern organizations. Informal networks are free-flowing, can skip levels, satisfy social needs, and are more trusted by employees. Both network types are important for groups to function, with informal networks existing alongside and within formal structures. Understanding different network types facilitates effective communication within organizations.

1. COMMUNICATION NETWORKS

2. Importance of Networks Systems of interconnected units to structure information exchange All groups function as networks understanding of how networks function Important to understand and use to work within and manage networks

3. Formal vs. Informal Formal Networks Informal Networks

4. FORMAL NETWORKS

5. Characteristics of Formal Networks Typically vertical Follow the authority chain Limited to task-related communications

6. Formal Networks The chain rigidly follows the formal chain of command.

7. Formal Networks The wheel relies on the leader to act as the central conduit for all the group’s communication.

8. Formal Networks The all-channel network permits all group members to communicate actively with each other.

9. Example of a Formal Network Formal networks structure is a base for most modern organizations.

10. Example of a Formal Network Governments are structured according to formal networks principles.

11. Let’s give it a try… F ormal chain of command R elies on the leader behind the wheel G roup members to communicate actively

12. INFORMAL NETWORKS

13. Example of an Informal Network

14. Characteristics of Informal Networks Free to move in any direction Able to skip authority levels Satisfy group members’ social needs Helps with task accomplishments

15. Example of an Informal Network Grapevine N ot controlled by the management Trusted more by employees Is u sed to serve self-interest of members

16. Example of an Informal Network Social Networking External rather than internal Distribute and find information Share and discuss Connecting and growing

17. Social Networks Examples Online

18. INTER RELATIONS

19. Comparing the two http://www.mckinseyquarterly.com/article_page.aspx?ar=2051

20. Example of an Interrelated Network Multi-level marketing structures include both formal and informal networks.

21. Summary of Finding Every formal includes an informal Not all informal include formal Knowing types of networks is great Understanding the correlation is great Using this knowledge to facilitate communication in your company is huge Growing vs. making stronger networks

22. Alex should be over 10 minutes by now. Somebody, please stop him. Questions?

23. Informal Networks

24. References http://www.soc.iastate.edu/ruralnetworks/transforminformal_6.pdf http://www.iusb.edu/~sbres/randd/frgsample.PDF http://www.corporatemeetings.com/displayarticle.asp?id=4661 http:// www.mckinseyquarterly.com /article_page.aspx?ar=2051

25. References http://en.wikipedia.org/wiki/List_of_social_networking_websites

26. Types of Formal Networks The chain rigidly follows the formal chain of command. The wheel relies on the leader to act as the central conduit for all the group’s communication. The all-channel network permits all group members to communicate actively with each other.

27. Activities performed in IN Rumors T o structure and reduce anxiety T o make sense of limited information T o serve as a vehicle to organize group members, and possibly outsiders, into coalitions T o signal a sender’s status