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1. Management, Leadership And Communication

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Indian Police Management, Leadership and Communication

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1. Management, Leadership And Communication

  1. 1. Management, Leadership and Communication Indian Police: Trends – Current Patterns and Options – Policy and Choices Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U - and Department of Political Science University of Jammu Anurag Gangal Professor University of Jammu
  2. 2. MLC RELATIONS: Interactive, Mutual, Professional Leadership Communication Management
  3. 3. <ul><li>Existing Management Trends in Indian Police - I </li></ul><ul><li>Hierarchical </li></ul><ul><li>Top to Bottom – Vertical </li></ul><ul><li>Not to Question Why but to Do and Die </li></ul><ul><li>Superior is THE BOSS </li></ul><ul><li>Subordinate=Inferior </li></ul>and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U - Top Person Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate
  4. 4. Existing Management Chart of Indian Police – II and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U - Top Person Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate
  5. 5. <ul><li>Existing Management’s Impact on Indian Police </li></ul><ul><li>Stress </li></ul><ul><li>Frustration </li></ul><ul><li>Low Paid Uncertain Hours of Job </li></ul><ul><li>Generally Shabby Work Conditions </li></ul><ul><li>Recurring Public Instances of Indiscipline </li></ul><ul><li>Suicidal Tendencies and Cruel Orientation </li></ul><ul><li>Human Rights Violations Occur Then </li></ul><ul><li>Corruption </li></ul><ul><li>Poor Work Culture and Ethos </li></ul><ul><li>Ineffective Accountability </li></ul>and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U -
  6. 6. <ul><li>Existing Leadership Trends in Indian Police </li></ul><ul><li>Authoritarian </li></ul><ul><li>Single Line Vertically Downwards </li></ul><ul><li>Too Commanding </li></ul><ul><li>Not so Human Face </li></ul><ul><li>Workforce Instead of Service Orientation </li></ul><ul><li>Overworked and Stressed and Irritated </li></ul><ul><li>Distance and Inequality Between Leader and Led </li></ul>and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U -
  7. 7. <ul><li>Existing Communication Trends in Indian Police </li></ul><ul><li>Weak Feedback System </li></ul><ul><li>More of Drill and Routine Upgradation </li></ul><ul><li>Weak Complaint Redressal System </li></ul><ul><li>People Opt to Opt Away from Police </li></ul><ul><li>Widespread Image Based on Criminalisation of Police </li></ul><ul><li>Weak Communication Network </li></ul><ul><li>Weak Public Relations </li></ul><ul><li>Obsolete Technology </li></ul>and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U -
  8. 8. <ul><li>Latest Management Options for Indian Police - I </li></ul><ul><li>Preserving Organisation Paradigmatically; </li></ul><ul><li>State-of-the-art Learning and Working; </li></ul><ul><li>Impartiality; </li></ul><ul><li>Setting Examples; </li></ul><ul><li>Being Just, Kind and Firm; </li></ul><ul><li>Providing Security and Cover; </li></ul>and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U -
  9. 9. <ul><li>Latest Management Options for Indian Police - II </li></ul><ul><li>Ensuring Humanly Possible Work Hours; </li></ul><ul><li>Creating Healthy and Happy Work Culture and Climate; </li></ul><ul><li>Caring for All Workmates; </li></ul><ul><li>Maintaining, Observing and Institutionalising Organisational Discipline; </li></ul><ul><li>Encouraging, Rewarding and Punishing According to Quality of Performance and Work; </li></ul><ul><li>Ensuring Efficiency and Due Process; </li></ul>and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U -
  10. 10. <ul><li>Latest Management Options for Indian Police - III </li></ul><ul><li>Discerning Ability Anent an Emergency Situation versus Routine Processes; </li></ul><ul><li>Judicious Easy Accessibility; </li></ul><ul><li>Democratic Decision Making with Efficiency; </li></ul><ul><li>Strengthening Organisational and Human Resources Endurance in Health, Psychology and Cultural Unity; </li></ul><ul><li>Combining Accountability, Quality, Autonomy and Efficiency; </li></ul><ul><li>Encouraging Creativity, Initiative and Enthusiasm in Work and Performance; </li></ul>and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U -
  11. 11. <ul><li>Latest Management Options for Indian Police – IV </li></ul><ul><li>Showing Special Respect to Overall In-service Institutional Hierarchy, Seniority and Experience. </li></ul><ul><li>Every Decision Must Benefit Everyone Within the Organisational, Institutional and Work-Performance Jurisdiction of the Larger Establishment from the Top Management to Lowest Paid Rand and File Personnel and Clients/Citizens. </li></ul><ul><li>Human Face Organisational Image and Work Ethos. </li></ul><ul><li>Police as a Public Service and Not as a Workforce. </li></ul>and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U -
  12. 12. <ul><li>Latest Leadership Options for Indian Police </li></ul><ul><li>Listening, </li></ul><ul><li>Conceiving; </li></ul><ul><li>Assuaging; </li></ul><ul><li>Resolving; </li></ul><ul><li>Honesty; </li></ul><ul><li>Motivation </li></ul><ul><li>Impartiality </li></ul><ul><li>Professionalism </li></ul><ul><li>Accessibility. </li></ul>and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U -
  13. 13. <ul><li>Latest Communication Options for Indian Police - I </li></ul><ul><li>Continuous 24 Hours Feedback System; </li></ul><ul><li>Continuous System of Information and Knowledge Upgradation for Every Employee; </li></ul><ul><li>Efficient Complaint and Frustration Rectification System; </li></ul><ul><li>Intent and Spirit of Work to be Given Top Priority Alongwith Actual Work Performance; </li></ul>and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U -
  14. 14. <ul><li>Latest Communication Options for Indian Police - II </li></ul><ul><li>Showing Human Face, Professional Outlook and Efficient Disposal of Work to the Public; </li></ul><ul><li>Enhancing the Human Face Image in the Eyes of the Public; </li></ul><ul><li>Police Academies Must Become Certificates, Diplomas and Degrees Awarding Higher Institutions of Learning like Universities. </li></ul>and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U -
  15. 15. and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U - Select Bibliography: This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon -- I Asian Human Rights Commission, http://www.ahrchk.net/pub/mainfile.php/rol_hr_asia/218/ Bedi, Kiran, Leadership and Governance: As I See It , Sterling Publishers, New Delhi: 2008. Bedi, Kiran, “Revive the Indian Police Leadership”, Economic Times , 08 December 2008, New Delhi. Bedi Kiran, What Went Wrong? & Continues , UBS Publishers, New Delhi: 2003.
  16. 16. and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U - Select Bibliography: This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon -- II Chandra, Kumar Rajesh, “ Training Strategy to Affect Behavioral and Attitudinal Change in the Police Personnel”, http://www.bprd.gov.in/writereaddata/linkimages/All%20India%20Police%20Science%20Congress-Rajesh%20Chandra5488176921.pdf Danske, Lone Lindholt, Human Rights and the Police in Transitional Countries , Martinus Nijhoff Publishers, Hague: 2003. Gupta, K.N., The Indian Police and Vigilance in the Twenty-first Century , Anmol Publications, New Delhi 2002. Greene, Jack R. (Editor), The Encyclopaedia of Police Science , Third Edition, Volume 1- A-I, Index, CRC Press, Routledge: 2007.
  17. 17. and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U - Select Bibliography: This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon -- III Jagdish, Angadi, “Police Behaviour Inhuman”, Deccan Herald , 10 March 2008, Bangalore. Mukerjee, Doel, “Police Reform Initiatives India”, http://www.humanrightsinitiative.org/publications/police/policereforminitiativeindia.pdf Commonwealth Human Rights Publication, 2003. Reddy, Mahendar, M., “IT Vision for Indian Police 2020”, http://bprd.gov.in/writereaddata/mainlinkFile/File1534.pdf Saxena, Anil, K., Professionalism in Indian Police , APH Publishing, New Delhi: 1997.
  18. 18. and Department of Political Science University of Jammu Gandhian Centre for Peace and Conflict Studies (GCPCS) G C P C S - J U - Select Bibliography: This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon -- IV Stevens, Dennis J., An Introduction to American Policing , Jones & Bartlett Publishers, London:2009. Vadackumchery, James, Indian Police 2001: What Went Wrong Here? , APH Publishing, New Delhi: 1998. Verma, Arvind, The Indian Police : A Critical Evaluation , Daya Books, New Delhi: 2005.

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