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The document provides an overview of business communication and report writing. It discusses various topics related to business communication including the communication process, organizational communication structures, and types of business letters. It also describes common letter styles and formatting elements used in business correspondence.

EducationTechnologyBusiness
1 of 182
Project in Internet and Web page Development Prepared By: Banao, Leo D. Caquilala, Leizel C. BOA IV-1
Course Code EN 214
Course Description: BUSINESS COMMUNICATION AND REPORT WRITING .
Course Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CHAPTER 1 ,[object Object]
[object Object]
[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
Upward communications ,[object Object]
1. Informal discussion . ,[object Object]
2. Reports . ,[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Downward communications ,[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Horizontal Communications ,[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Writing in business ,[object Object],[object Object]
A. Letters to or from potential customer and suppliers: ,[object Object],[object Object]
B. Letters to or from established customers and suppliers: ,[object Object],[object Object],[object Object],[object Object]
C. Letters from prospective employees and employers: ,[object Object],[object Object]
CHAPTER 2 ,[object Object]
[object Object]
The Attractive Letter Appearance ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],1 1 1 ½
Business Letter Styles ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EXAMPLE OF AN INDENTED LETTER STYLE ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
EXAMPLE OF SEMI-BLOCKED LETTER STYLE ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EXAMPLE OF FULL-BLOCKED LETER STYLE ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EXAMPLE OF SIMPLIFIE LETTER STYLE ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
EXAMPLE OF HANGING-INDENTED LETER STYLE ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
CHAPTER 3 ,[object Object]
Qualities of Effective Business Letter ,[object Object],[object Object],[object Object],[object Object],[object Object]
Business writing style possesses the following qualities: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
CHAPTER 4 ,[object Object]
Request, Inquiry, Reply, Order, Acknowledgement, and Remittance Letters ,[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CHAPTER 5 ,[object Object]
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
CHAPTER 6 EMPLOYMENT LETTERS
[object Object],[object Object]
The Application Letter as a Sales Letter ,[object Object],[object Object],[object Object]
Selling Principles for an Effective Application Letter ,[object Object],[object Object],[object Object]
Kinds of Application Letters ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Examples: ,[object Object],[object Object]
Blind Advertisement ,[object Object],[object Object]
a. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
b. WANTED IMMEDIATELY ECONOMIST ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Writing the Application Letter ,[object Object],[object Object],[object Object]
Outline of an Application Letter ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
The Introductory paragraph ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Body . ,[object Object]
The Conclusion. ,[object Object]
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Data Sheet ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Filling out an Application Form ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
The Letter of Acceptance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example: ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Example: ,[object Object],[object Object],[object Object],[object Object]
Accepting a Resignation ,[object Object]
Example: ,[object Object],[object Object],[object Object],[object Object],[object Object]
CHAPTER 7 ,[object Object]
[object Object],[object Object]
Types of Claims ,[object Object],[object Object],[object Object]
Rules for Writing Claim Letters ,[object Object],[object Object],[object Object],[object Object]
Example of Merchandise Claim ,[object Object],[object Object],[object Object],[object Object],[object Object]
Example of Amount of Money Claim ,[object Object],[object Object],[object Object],[object Object]
Example of Service Claim ,[object Object],[object Object],[object Object],[object Object],[object Object]
Rules for Writing Adjustment letter ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
CHAPTER 8 ,[object Object]
[object Object]
Six types of Credit Letter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3. Letters Granting Credit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example of Letter Granting Credit : ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Collection Letters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CHAPTER 9 ,[object Object]
Pointers: ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
CHAPTER 10 ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CHAPTER 11 ,[object Object]
The Importance of Report ,[object Object],[object Object]
The Definition of Report ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Research Report ,[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]

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