The document discusses different types of communication that occur in business. It defines communication and explains that it is a two-way process involving a sender, receiver, message, and feedback. There are three main types of communication in business: internal operational communication between employees, external operational communication with customers and the public, and personal communication between employees. Effective communication is essential for businesses to function and achieve their goals.

1. A Presentation by Rajiv Bajaj Business Communication: An Introduction

2. What is Communication ? Dictionary Meaning – Source – www.dictionary.com com·mu·ni·ca·tion (noun) Pronunciation Key - [kuh-myoo-ni-kay-shun] 1. the act or process of communicating; fact of being communicated. 2. the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs. 3. something imparted, interchanged, or transmitted. 4. a document or message imparting news, views, information, etc. 5. passage, or an opportunity or means of passage, between places.

5. Communication: A Two-Way Process

8. Role of Communication In Business

16. Why Business Needs to Communicate

22. Main forms of Communication In Business

40. Based On Excerpts From the Book “ Basic Business Communication” By R V Lesikar & M E Flatley