Assignment submitted by students of 5EEE of batch 2012-16,Amity University. Members: Kanishk Shukla - A2324611033 Ahmad Abraz - A2324612063 Juhi Singh - A2324612050

1. -Juhi singh
-Ahmad abraz
-Kanishk shukla

2.  Almost 45% of time we spend in listening.
 An essential management and leadership skill.
 A process of receiving, interpreting and reacting to
a message.
 Effective communication is a 2-way-depends
on speaking and listening.

3.  Hearing- physical process; natural; passive
 Listening- physical & mental process; active;
learned process; a skill
 Listening is hard!
You must choose to participate in the process of listening.

4.  Hearing
 Focusing on the message
 Comprehending and interpreting
 Analyzing and Evaluating
 Responding
 Remembering

5.  Appreciative listening
 Empathetic listening
 Comprehensive listening
 Critical listening

6. Understand the complexities of listening
Prepare to listen
Adjust to the situation
Focus on ideas or key points
Capitalize on the speed differential
Organize material for learning

7. Establish eye contact with the speaker
Take notes effectively
Be a physically involved listener
Avoid negative mannerisms
Exercise your listening muscles
Follow the Golden Rule

8.  Effective listening is active participation in
a conversation.
 The listener must actually hear and not
assume what is said.
 Active listeners sit or stand alertly,
maintain eye contact with the speaker,
concentrate on the speaker’s words, make
verbal responses, and summarize parts of
what has been said when clarity is
needed.

9.  Criticizing the subject or the speaker
 Getting over-stimulated
 Listening only for facts
 Not taking notes OR outlining everything
 Tolerating or creating distraction
 Letting emotional words block message
 Wasting time difference between speed of
speech and speed of thought

10.  To be recognized and remembered
 To feel valued
 To feel appreciated
 To feel respected
 To feel understood
 To feel comfortable about a want or need

11.  Listening comprehension is the act of
understanding an oral message.
 It involves speech decoding and
comprehending.

12.  Sound Perception and Recognition
 Word recognition
 Accent recognition

13. Comprehending a verbal message involves the ability to:
• Identify the central theme, main ideas and supporting
details;
• Concentrate and understand long speeches
• Identify the level of formality
• Deduce incomplete information
• Deduce unfamiliar vocabulary

14.  You do not listen with just your ears, you listen with
your mind, your heart, your imagination.
 A good conversationalist is popular, a good listener
even more so.
 That is why god gave us two ears and one mouth!!