Listening Models

2. What is listening?
•Lis-ten-ing “the process of
receiving, constructing meaning
from, and responding to spoken
and/or nonverbal messages.” “to
hear something with thoughtful
attention”

3. L - LOOK INTERESTED/GET INTERESTED
I - INVOLVEYOURSELF BY RESPONDING
S - STAY ONTARGET
T -TESTYOUR UNDERSTANDING
E - EVALUATETHE MESSAGE
N - NEUTRALIZEYOUR FEELING

4. Why Be A Good Listener?
• To be recognized and remembered
• To feel valued
• To feel appreciated
• To feel respected
• To feel understood
• To feel comfortable about a want or need

5. Listening vs. Hearing
•Hearing- physical process; natural;
passive
•Listening- physical & mental
process; active; learned process; a
skill

6. Habits of theWorst Listeners
•Call the subject uninteresting
•Criticize the speaker’s delivery
•Listen only for facts
•Take no notes or note everything

7. Percentage of Communication
Mode of
Communication
Percentage of Time
Used
Reading 16%
Listening 45%
Speaking 30%
Writing 9%

8. Habits of the Best Listeners
• Search,sort and store information
• Concentrate on the message being delivered
• Get the main ideas
• Pay attention to the speaker
• Obtain the principles and ideas and write them
down.

9. What kind of listener are you?
❖ Active listener – The listener participates fully in the
communication process. You listen attentively, provide
feedback, and strive to understand and remember
messages.
❖ Passive listener – The listener does not actively participate
in interactions. They think they can absorb information
even when they do not contribute to the interaction. They
place the responsibility for successful communication on the
speaker.

10. Steps in the listening process
• Hearing - The reception of sound.
• Choosing - The act of choosing to focus attention
on the message. (needs,interests,attitude)
• Understanding - Deciding what the message
means to you. (knowledge,values and beliefs)
• Responding - Your reaction to the message. It
can be emotional and intellectual.

11. Active Listening (4 Steps)
1. Listen
2. Question
3. Reflect-Paraphrase
4. Agree

12. Step 1: Listen
• To Feelings AsWell AsWords
• Words – Emotions -- Implications
• Focus on Speaker
• Don’t plan, speak, or get distracted
• What Is SpeakerTalking About?
• Topic? Speaker? Listener? Others?
• Look At Speaker
• UseVerbal & Non-Verbal Encouragers

13. Step 2: Question
• 3 Purposes
• Demonstrates you are listening
• Gather information
• Clarification
• Open-ended
• Tell me more?
• How did you feel?
• Then what happened?

14. Step 3: Reflect-Paraphrase
• ReflectWhat Is Said (In your words)
• Reflect Feelings
• Reframe
• Capture the essence of the communication
• Remove negative framing
• Move toward problem solving

15. Step 4: Agree
• Get Speaker’s Consent toYour Reframing
• Speaker Has Been Heard and Knows It!
• Solution Is Near!

16. Kinds of Listening
Listening to understand,
participate and enhance a
relationship.
Usually used in interactions
between two people or a small
group.
Goal is to develop understanding and
appreciation of the meanings & feelings of
sender.
You try to put yourself in another
person’s place, but not necessarily
agree with them.
Listening to understand, analyze,
and evaluate messages.
Used when receiving and
evaluating persuasive messages.
It should make you think.
Listening to comprehend ideas and information in
order to achieve a specific purpose or goal.
Use when you must make
decisions.
Used when listening to
lectures in class.
Used when listening to
announcements or getting
directions.
Used when you need to remember
something important.
Listening to enjoy or appreciate a
speaker’s message or
performance.
Goal is enjoyment and helps a
person to relax.
Used in social situations like
concerts, plays or sporting
events.
Listening for fun.

17. A barrier is anything that gets in the
way of clear communication.

18. 3 MAJOR CATEGORIES OF
BARRIERSTO GOOD LISTENING
consist of any sound
that prevents a person from being heard.
Physical noise interferes with a speaker’s ability
to send messages and with an audience’s ability
to receive them.
: whispers, cheers, passing cars or
intercom interruptions

19. consist of thoughts
and feelings that distract people from listening to
what is said are called psychological. The noise
interferes with the audience’s concentration and
ability to hear a speaker’s presentation.
: people not paying attention because they
are absorbed in their own thoughts, jumping to
conclusions, faking attention, yielding to
distractions, overreacting to emotional words and
tuning out topics that one considers to be dull.

20. are interferences that are
caused by words that trigger strong negative
feelings against the speaker or the content of the
speech is called semantic noise. Semantic noise
leads to misunderstanding, as well as unpleasant
and distracting nonverbal feedback from the
audience.
: A group of students might agree with you
if you called rap music “confusing.” However, they
might stop listening if you began calling rap music
“garbage.”

21. MODELS OF
LISTENING

25. REMEDIAL IN
LISTENING

26. Listening is an exercise in thinking.
A student listens, gathers
information through the auditory
"input" , and continuously selects
and organizes what is heard into
pattern or structure of closely
related thought.
Listening is not a passive skill, but an active
receptive skill

27. Listening and Comprehension:
• a) Grasping the gist
• b) Identifying the specific & extracting relevant
information
• c) Following Stress/Volume/Tone/Pace of speaker
• d) Correcting the pronunciation
• e) Understanding instructions
• f) Answering oral questions
• g) Note- making skill / Dictation
• h) Reproducing / transforming short aural and oral texts
• i) Comprehending interviews / Report /Articles
• j) Reading Handout / Describing Pictures

28. Psychosocial Dimensions of Listening
(3 modes)
•Bidirectional (two-way) listening mode
•Unidirectional (one-way) listening mode
•Autodirectional listening mode

29. FACTORS
AFFECTING
LISTENING
COMPREHENSION

30. • INTERNAL FACTORS
• refer to the learner
• characteristics, language proficiency, memory,
• age, gender, background knowledge as well as
• aptitude, motivation, and psychological and
• physiological factors
• EXTERNAL FACTORS
• are mainly related to the type of language input
and tasks and the
• context in which listening occurs

31. LISTENING
INSTRUCTIONAL
MODELS