Listening is an active process that requires concentration and effort. It involves understanding and responding to oral communication rather than just passively hearing sounds. Some key ways to improve listening skills include preparing to listen with an open mind, avoiding distractions, understanding the content, and listening with eyes as well as ears. There are different types of listening like active listening, passive listening, positive listening and negative listening. While hearing is a passive reception of sounds, listening is an active process that involves comprehending and evaluating what is being communicated. Regular practice is important to enhance listening skills over time.