Active listening is a structured way of listening and responding to others that focuses on communicating objectively by paying attention to the meaning of what is said rather than subjective views or passive expressions. It is especially useful when the message is important or emotionally charged. Active listening involves rephrasing what the speaker said to show you understand, asking informed questions to gain more information, and watching body language cues for additional meaning beyond the words. The benefits of active listening include better understanding between people and improved luck through attentive listening according to Kevin Murphy.

1. “Active Listening”
Presented By: Tahreem Mehmood

4. “Active Listening”
Active listening is
a structured way
of listening and
responding to
others, focusing
attention on the
"function" of
communicating
objectively as
opposed to
focusing on
"forms", passive
expression or
subjectivity.

5. What Is the Difference
between Hearing and Listening?
• Hearing is the process of perceiving
sound produced by any sound source in
the environment while listening is the
process of deriving meaning from
organized sounds.
• Hearing = Physiological
• Listening = Psychological

6. Dr. Julie said:
• “You never listen” is not just the
complaint of a problematic
relationship; the richness of life
doesn’t lie in the loudness and the
beat, but in the timbres and the
variations that you can discern if
you simply pay attention.

7. When and How to use ACTIVE
LISTENING:
Active listening is especially useful in two
general situations:
• When you are not certain you understand
what the other person means.
• When an important or emotionally charged
message is being sent. Senders will often
cue you to the fact that they are saying
something particularly significant.

8. Example
• CLOE: I'll never get a transfer.
MARIE: You're feeling really frustrated.
aren't you? (Active Listening.)
CLOE: Yeah. Everyplace I go they tell me
to leave a resume. And then they never
call.
MARIE: You think you're getting the
runaround. (Active Listening.)
CLOE: Exactly. If they haven't got any
jobs, why don't they just say so?

10. “Importance of Active
Listening”

16. m

19. “Barriers Of Active Listening”

20. Noise

21. Note Taking

22. Thinking about Responses

23. s

24. OF ACTIVE LISTENING
and

25. Listen & Rephrase
• Rephrasing a message shows the
speaker you are listening to her
message.
• Listen carefully to a speaker's
message, mentally culling the most
important facts.

26. Ask informed Questions
• Active listeners ask questions strictly to
gain important information about a
speaker's message.
• These questions are direct, to the point
and show the listener you are listening,
while giving you important information.

27. Listen & Watch
• People speak with words, but they also
speak through body language.
• Active listeners look for body language cues
as a source of information.

28. Conclusion

29. Kevin Murphy says:
“The better you listen, the luckier you will get”

30. “Thank You”