The document discusses various types of listening and barriers to effective listening. It identifies marginal listening as daydreaming or inattention. Critical listening involves passing hasty judgments without proper evaluation. Active listening requires close attention to the speaker, head nods, and a willingness to listen without interruption. Barriers to listening mentioned include physical and psychological factors, the speaker's style, and cultural differences. Effective listening is presented as having several stages including selecting, interpreting, evaluating, responding, and memory. The document recommends being a willing listener by overcoming barriers and practicing good body language like note-taking. It claims active listening improves work environments and relationships.

1. By DAWLE A P

2.  LISTENING
REQUIRES MORE INTELLIGENCE
THAN SPEAKING
- TURKISH PROVERB

3.  Listening
hearing
is the same thing as

4.  Listening
breathing
is the same thing as

5.  All
listeners receive the same
message

6.  Hasty
Evaluation

7.  Closed
Mindedness

8.  Day
Dreaming

9.  Prejudice/envy/dislike/Jealousy

10.  Egoistic
attitude
attitude/self centered

11.  The
urge to debate or advise

12.  Physical
(Noise)

13.  Loud
Talking

14.  Visual
Barriers (Posters, Clothes,
Jewelry)

15.  Group
Identification

16.  Sad
Memories

17.  Fear

18.  Anxiety

19.  Anger

20.  Speakers
style of speaking and
mannerisms
 Difficult words and use of jargons
 Lag time
 Mispronounced words or words with
double meaning

21.  Different
Cultural Background

22.  Personal
and Public Space

23.  Sense
of Time

24.  Criticize
talking
the speakers manner of

25.  Declare
that the subject is
uninteresting
 Criticize the Content of the Speech
 Pretend to be attentive
 Take down excessive Notes
 Urge to argue or debate
 Jump to conclusion

26.  Marginal
Listening
day dreaming, inattention, poor listening

27.  Critical
Listening
Passing hasty judgments or unfounded
evaluation

28.  Selective
Listening

29.  Active
Listening/Attentive Listening
Close attention, head nods, appreciation,
willingness to listen

30.  Appreciative
Listening

31.  Selecting
Stage
 Interpreting
 Evaluating
Stage
 Responding
 Memory
Stage
Stage
Stage

32.  Be
a willing listener by controlling
all barriers
 Have a proper rest and food
 Control all type of psychological
barriers
 Take down brief notes
 Practicing good body language

33.  Improvement
in work environment
 Reduces tension
 Saves time
 Improves management-employee
relations
 Leads to early problem solving
 Increases sales and profit