N4 Communication - Organisational Communication for students at TVET Colleges...Varsity College
Organisational Communication, Module 3 for N4 students studying Communication at TVET Colleges in South Africa. This slideshow can be used as notes for this module.
N4 Communication - Basic Communication Principles for N4 students at TVET Col...Varsity College
This module lays the foundation for all communication studies. The Basic Communication Principles is Module 1 for N4 students at TVET Colleges in South Africa. These notes can be used as background for students' studies.
N4 Communication - Interviews for students at TVET Colleges in South Africa.Varsity College
Interviews is Module 4 for the theory paper for students at TVET Colleges in South Africa. It also links with the module in N6 Communication, also about interviews. This slideshow can be used as notes to understand the module better.
N4 Communication & Management Communication - Module 1 case studyFuture Managers
This PowerPoint presentation accompanies N4 Communication & Management Communication published by Future Managers Pty Ltd. Its content relates to page 23 of the above named book.
N4 Communication - Interpersonal relationships and social interaction. A modu...Varsity College
Module 2 covers interpersonal relationships and social interaction and all you need to know as a student to understand this module. Especially for TVET College students studying in South Africa.
These Slides covers the whole communication process including:
*Communication Process
*Components of Communication Process
*Importance of Communication Process
*Types of Communication Process
*Barriers in communication process
*Principles of Effective communication
*7 C's of Communication
N4 Interpersonal relationships and social interaction, FET Colleges, South Af...Suzaan Oltmann
Interpersonal relationships and social interaction. This N4 Module for Communication in FET Colleges, South Africa, is explained on a slideshow. For all N4 students studying at FET Colleges in South Africa.
N4 Communication - Organisational Communication for students at TVET Colleges...Varsity College
Organisational Communication, Module 3 for N4 students studying Communication at TVET Colleges in South Africa. This slideshow can be used as notes for this module.
N4 Communication - Basic Communication Principles for N4 students at TVET Col...Varsity College
This module lays the foundation for all communication studies. The Basic Communication Principles is Module 1 for N4 students at TVET Colleges in South Africa. These notes can be used as background for students' studies.
N4 Communication - Interviews for students at TVET Colleges in South Africa.Varsity College
Interviews is Module 4 for the theory paper for students at TVET Colleges in South Africa. It also links with the module in N6 Communication, also about interviews. This slideshow can be used as notes to understand the module better.
N4 Communication & Management Communication - Module 1 case studyFuture Managers
This PowerPoint presentation accompanies N4 Communication & Management Communication published by Future Managers Pty Ltd. Its content relates to page 23 of the above named book.
N4 Communication - Interpersonal relationships and social interaction. A modu...Varsity College
Module 2 covers interpersonal relationships and social interaction and all you need to know as a student to understand this module. Especially for TVET College students studying in South Africa.
These Slides covers the whole communication process including:
*Communication Process
*Components of Communication Process
*Importance of Communication Process
*Types of Communication Process
*Barriers in communication process
*Principles of Effective communication
*7 C's of Communication
N4 Interpersonal relationships and social interaction, FET Colleges, South Af...Suzaan Oltmann
Interpersonal relationships and social interaction. This N4 Module for Communication in FET Colleges, South Africa, is explained on a slideshow. For all N4 students studying at FET Colleges in South Africa.
Communication plays a vital role is every profession it needs to be perfect from every side of view.
The following presentation gives an overview of communication and its types and uses.
Please go through the slides and learn to communicate best.
Please share your views too.
IntraPersonal Communication : How It Works and Its ImportanceAmal Rafeeq
Intrapersonal Communication is the process of communicating withing oneself. What are the skills it holds and how it helps. Presentation with examples and interaction.
Powered by http://www.TeenageHack.com
,
business communication
,
formal communication
,
informal communication
,
verbal communication
,
non verbal communication
,
communication
,
methods of communication
,
barriers to communication
This topic topic focuses on speech act which is a major tenet of Oral Communication subject for Senio High School students. It contains straight-to-the-point explanations of locutioary, illocutionary (with its 5 classification) and perlocutionary.
A speech act is an utterance that a speaker makes to achieve an intended effect. Some of the functions which are carried out using speech acts are offering an apology, greeting, request, complaint, invitation, compliment, or refusal.
3 Types of Speech Act
Locutionary
Illocutionary
Perlocutionary
Classifications of Speech Act (Illocutionary)
Assertive – a type of illocutionary act in which the speaker expresses belief about the truth of a proposition.
Examples:
suggesting, putting forward, swearing, boasting, and concluding.
2. Directive – a type of illocutionary act in which the speaker tries to make the addressee perform an action.
Examples:
asking, ordering, requesting, inviting, advising, and begging.
3. Commissive – a type of illocutionary act which commits the speaker to doing something in the future.
Examples:
promising, planning, vowing, and betting.
4. Expressive – a type of illocutionary act in which the speaker expresses his/her feelings or emotional reactions.
Examples:
thanking, apologizing, welcoming, and deploring.
5. Declaration – a type of illocutionary act which brings a change in the external situation. Simply put, declarations bring into existence or cause the state of affairs which they refer to.
Examples:
blessing, firing, baptizing, bidding, passing a sentence, and excommunicating.
Communication is an important aspect of our lives. It is hard to imagine a life where there is absolutely no communication, In fact; maybe it is not even possible to lead a life without communication. Communication can be of different types such as verbal communication, non verbal communication and written communication. In case of verbal communication, it is merely by using speech and language that the communication takes place. In case of non verbal communication, there is no exchange of words, but it may be gestures or signs or facial expressions that are used for communication, a letter is used to express oneself. This could again either be a hand written letter or a typed letter. Communication is important in the 21st century because it allows people to share ideas, interests, and develop relationships. Without communication the world could not work together to promote common interests and advancements in society. Communication in the 21st century is very important aspect of the human life, since it is the communication that helps human beings to connect with each other as individuals and as independent groups.
Communication plays a vital role is every profession it needs to be perfect from every side of view.
The following presentation gives an overview of communication and its types and uses.
Please go through the slides and learn to communicate best.
Please share your views too.
IntraPersonal Communication : How It Works and Its ImportanceAmal Rafeeq
Intrapersonal Communication is the process of communicating withing oneself. What are the skills it holds and how it helps. Presentation with examples and interaction.
Powered by http://www.TeenageHack.com
,
business communication
,
formal communication
,
informal communication
,
verbal communication
,
non verbal communication
,
communication
,
methods of communication
,
barriers to communication
This topic topic focuses on speech act which is a major tenet of Oral Communication subject for Senio High School students. It contains straight-to-the-point explanations of locutioary, illocutionary (with its 5 classification) and perlocutionary.
A speech act is an utterance that a speaker makes to achieve an intended effect. Some of the functions which are carried out using speech acts are offering an apology, greeting, request, complaint, invitation, compliment, or refusal.
3 Types of Speech Act
Locutionary
Illocutionary
Perlocutionary
Classifications of Speech Act (Illocutionary)
Assertive – a type of illocutionary act in which the speaker expresses belief about the truth of a proposition.
Examples:
suggesting, putting forward, swearing, boasting, and concluding.
2. Directive – a type of illocutionary act in which the speaker tries to make the addressee perform an action.
Examples:
asking, ordering, requesting, inviting, advising, and begging.
3. Commissive – a type of illocutionary act which commits the speaker to doing something in the future.
Examples:
promising, planning, vowing, and betting.
4. Expressive – a type of illocutionary act in which the speaker expresses his/her feelings or emotional reactions.
Examples:
thanking, apologizing, welcoming, and deploring.
5. Declaration – a type of illocutionary act which brings a change in the external situation. Simply put, declarations bring into existence or cause the state of affairs which they refer to.
Examples:
blessing, firing, baptizing, bidding, passing a sentence, and excommunicating.
Communication is an important aspect of our lives. It is hard to imagine a life where there is absolutely no communication, In fact; maybe it is not even possible to lead a life without communication. Communication can be of different types such as verbal communication, non verbal communication and written communication. In case of verbal communication, it is merely by using speech and language that the communication takes place. In case of non verbal communication, there is no exchange of words, but it may be gestures or signs or facial expressions that are used for communication, a letter is used to express oneself. This could again either be a hand written letter or a typed letter. Communication is important in the 21st century because it allows people to share ideas, interests, and develop relationships. Without communication the world could not work together to promote common interests and advancements in society. Communication in the 21st century is very important aspect of the human life, since it is the communication that helps human beings to connect with each other as individuals and as independent groups.
The Précis or Summary, for N4, N5 or N6 Communication students studying at FE...Suzaan Oltmann
The summary is important in the N4, N5 and N6 Communication Module. Use this short presentation to get you to write more effectively. Especially for students studying Communication at FET Colleges in South Africa.
N5 Media Communication and Advertising, FET Colleges, South AfricaSuzaan Oltmann
This module in the N5 Communication group called Media Communication and Advertising is for FET students studying Communication at FET Colleges in South Africa. Management Assistant as well as Marketing and Business Studies students may find this helpful.
How to write a notice on a notice board (Communication students at FET Colleges)Suzaan Oltmann
How to write a notice on a notice board. This short presentation shows you just that. Specifically for N4, N5 and N6 Communication students studying at FET Colleges in South Africa
Teaching Generation Y and Z in FET CollegesSuzaan Oltmann
Teaching generation y and z, tips for teachers and lecturers on how to approach these students. Also get information on creative teaching and how to arrange your classroom. An inspirational presentation shown to Mthashana FET College Lecturers in March 2014.
Bcom 275 final exam guide 14) Audience analysis should occur at what point in...kishorekuttan
14) Audience analysis should occur at what point in the creation of a message?
A. Before the message is sent
B. Once feedback is received
C. After selecting the channel
D. Before the message is created
Bcom 275 final exam guide 33) What is the belief that laws are justified if t...kishorekuttan
33) What is the belief that laws are justified if they prevent a person from harming him- or herself known as?
A. Offense principle
B. Harm principle
C. Legal paternalism
D. Legal moralism
N6 Communication - Coping with Conflict and Stress for N6 students at TVET Co...Varsity College
This module explains conflict and stress for N6 students studying at TVET Colleges in South Africa. It may be used as stand alone notes or just for background for this module.
Effective Communication is defined as the ability to convey information to another effectively and efficiently. Business managers with good verbal, nonverbal and written communication skills help facilitate the sharing of information between people within a company for its commercial benefit.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
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In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
3.
Speak effectively, express themselves and convey
information clearly
Listen well
Provide sensible feedback
Maintain sound interpersonal relationships
Motivate, encourage and persuade co-workers
towards achieving specific goals
Consider problems logically and solve them
adequately
Minimise and resolve conflict
Ensure effective team work and group
discussions
Increase productivity
Ensure objectives of the organisation are
achieved
Maintain good external public relations
3
4.
Communication is a two-way process during
which information is transmitted in a specific
code (eg. language) and by means of a
specific channel (or medium) from a sender
to a receiver, who reacts to the stimulus by
means of feedback.
4
6.
Transmitter (Tx): It is the source of the
comm, sender of the message or the
communicator. He uses his whole body to
encode the message.
Message via code and channel (or medium). It is
the information the sender intends to convey.
He uses a code (example English, morse code).
He transmits via a channel (telephone, letter)
Receiver (R): The destination of the
message, the respondent or the communicatee.
The person for whom the message is intended.
6
7.
Feedback: Reaction of the receiver to the
message of the sender. Feedback may be
conscious or subconscious, verbal or nonverbal. Indicates extent to which the message
has been understood.
Noise: also known as interference or barriers.
It can be caused by factors within either the
sender or the receiver of the message (known
as internal interference). It can be external
interference (like an aeroplane passing
overhead or excessive heat/cold).
7
9.
Communication within oneself, e.g.
◦
◦
◦
◦
◦
Thinking
Meditating
Dreaming
Planning conversations
Considering alternatives
9
10.
Communication between two individuals
Communication between individuals within
specific groups - 3 to 36 people
◦ Definitions to know: formal group, informal
group, roles, peer groups.
Communication between various groups
10
11. Virtually simultaneous communication of the
same message by a sender to many receivers.
All receive and interpret the message
individually.
Newspapers
Magazines
Radio
Television
Film
11
13.
This term refers to the channels of
communication in general. Also used as a
synonym for the term sender.
It also refers to the complete spectrum of
audio-visual aids used by communicators
Examples: charts, graphic representations,
notice boards, chalk boards, flip charts,
overhead projector, slides, films, videos
Choice is determined by
◦ The objective which the sender wants to achieve
◦ The needs and expectations of the target audience
13
14.
Personality
◦ Integrated organisation of an individual’s
psychological, social, moral and physical qualities, as
expressed in his interaction with his environment and
particularly in his interaction with other people.
Frame of reference
Reasoning
◦ Total context (background) within which an individual
perceives and judges matters.
◦ Logical, coherent process of thinking
Emotions
◦ Feelings such as
hatred, love, fear, happiness, anguish, etc. experienced
by a person
14
18. Spoken:
Direct:
sender and receiver has eye-contact
◦
Examples: interviews, discussions in groups
Indirect: no eye-contact can be maintained
Examples: telephone, radio or television address
Written
◦
Indirect: no eye contact
Examples: letters, books, magazines
Less indirect: A personal letter, addressed to a specific
individual
More indirect: Newspaper reports aimed at the public.
18
19.
Transmission of messages by means other
than language, e.g. gestures, facial
expressions, dress etc.
1. Visual semiology (depends on the sight of the
receiver of the message)
2. Acoustic semiology (depends on the hearing of
the receiver of the message)
3. Tacesics or communication by means of touch
(depends on the sense of touch of the receiver of
the message)
19
20.
Kinesics: comm of messages by
means of bodily movement
◦ e.g. nod, frown, other facial expressions.
Proxemics: How people use distance and space
to communicate their ideas
◦
◦
◦
◦
movement
Intimate zone: distance ½ meter (affectionate zone)
Personal zone: distance ½ - 1 meter
Social zone: 1 – 2 meters
Public zone: more than 2 meters
Graphics: use of different types of
lettering, photographs and illustrations to
convey messages.
◦ Examples: bar charts, pie charts, pictograms
Colour: red = danger, white = purity,
black = mourning
20
24. It involves “reading” messages from certain
sounds or auditive signals other than language.
Paralinguistics (i.e. semi-language)
1.
2.
3.
4.
Pitch
Tempo/Rhythm
Intensity
Accent
Filler sounds: interjections in the form of
sounds.
Music: soft music=soothing, loud=frighten
Silence: Strategic use of silence conveys
various messages.
24
25.
Pitch: a shrill voice might indicate fear or
emotional upheaval, whereas a deep voice
could indicate concern
Tempo and Rhythm: reflect a variation of
tempo and rhythm
◦ someone speaks slowly = a bore,
◦ someone speaks rapidly = nervous
Intensity: indicates how much emotion is
behind what is being said. “That’s pretty!”
Accent: One’s region of birth can be deduced
from the way one forms or emphasises words.
25
26. Cultural relativity of non-verbal comm p.17
1.
Cultural relativity: (definition): members of
different culture groups attach different meanings
to identical, non-verbal cues. (page 18)
◦
Examples:
Use of space: Western males feel uncomfortable
when sharing personal space. Arabs find it
acceptable.
Eye contact: Westerners look you in the eye. Africans
see it as a sign of disrespect.
Colour symbolism : purple shows mourning in some
cultures, in other it shows wealth
26
27. Purple: these officers are
mourning the death of a
fellow officer in Chicago,
June 2010. They salute
the purple cloth hanging
over the Chicago police
Dept signage.
These ladies wears
black, mourning the
death of family.
27
28.
An effective communicator uses non-verbal
comm to support/emphasise his verbal comm
◦ Using strategic use of gestures
◦ Dressing appropriately
Opposite is true: transmitting two
contradictory messages simultaneously – one
verbal, one non-verbal
◦ “Come inside, let’s discuss your problem”, the
manager says but he glances anxiously at his watch
whilst letting the employee into his office.
28
29.
The use of words in order to establish rapport
or indicate a particular interpersonal or social
relationship rather than to convey meaning.
Meta-communication: used to indicate mainly
non-verbal but also verbal clues which
indicate how a particular message should be
understood.
Both indicate the attitude of the sender of the
message, rather than specific factual
information.
29
31.
People listen for a variety of reasons:
◦ Promote social interaction and enjoyment
◦ Acquire information, insight and understanding
◦ Study effectively
31
32.
Thinking speed is 3 to 4 times faster than talking
speed (125 to 200 words per min.)
Man’s attention is distracted easily and his memory
span is limited.
Man’s motivation to listen – his interest and will to
listen – is often lacking
Receiver’s listening skills are impeded by a negative
attitude and prejudice
Listener ignores verbal context within which a
specific message is conveyed.
Listener ignores non-verbal cues which qualify the
accompanying verbal message.
People pretend they are listening.
External and internal barriers: noise, telephones (ext)
Exhaustion, lack of interest, prejudice, depression (int)
32
33.
Prepare yourself physically, psychologically
Listen actively and show interest in subject.
Coordinate your thoughts with those of the
speaker. Identify prejudices, resist temptation to
transfer them to the content matter discussed.
Distinguish between the main ideas and
supporting details. Listen selectively
Be alert for verbal clues indicating specific
emphasis or a twist in the sender’s message or
attitude.
Interpret meanings of expressions in terms of
the total context from within they are uttered.
33
34.
Enable the listener to broaden his basis of
knowledge
Lead to improved interpersonal relationships
They reduce the possibility of
misunderstandings
They improve personal efficiency
They result in grievances and problems being
identified timeously
They save time and money
They ensure goodwill and win clients
34
35. What can you do to improve your listening skills?
35
36.
You may be asked to illustrate a comm model
(like Jacobson p.4) after given a piece of text
to read. These are application questions. See
page 27-28 for more information and work
through old question papers.
36
37. The following small groups are operative in most
organisations:
Command (executive groups):
◦ Superior and his subordinates
Democratic groups
◦ Coordination of members and their expertise
Consensus groups
◦ Formed to solve problems
Buzz groups
◦ Used for brainstorming rather than decision-making
Information-sharing groups
◦ One member have info to share with rest of group
37
38.
Formal small groups evolve from one or more
(initially formal) structures or networks.
The ideal small group structure is the socalled open channel (every group member is
regarded as equal, irrespective of his position
in the formal hierarchy of the organisation).
Open channels
38