This document provides an overview of communication skills and the communication process. It defines communication and explains that communication involves transmitting meaning from a sender to a receiver. There are various components of the communication process, including the context, sender, message, medium, receiver, and feedback. Effective communication requires understanding these components and how they interact. The document also discusses intercultural communication and some considerations for communicating successfully across cultural differences.
At the end of this presentation the learner will be able to:
Define communication.
Discuss the elements of communication.
Enlist characteristics of effective verbal communication.
The most basic form of communication is a process in which two or more persons attempt to consciously or unconsciously influence each other through the use of symbols or words to satisfy their respective needs.
This presentation provides an overview of communication and introduces you to themain elements in the communication process. It also highlights the importance ofwriting clear, positive messages and offers you some basic tips and guidelines onthis form of communication so that you may become more proficient in the kindof writing needed at home as well as in the college and workplace. You will alsolearn about some of the common pitfalls which may impede the effectiveness ofwritten communication.
At the end of this presentation the learner will be able to:
Define communication.
Discuss the elements of communication.
Enlist characteristics of effective verbal communication.
The most basic form of communication is a process in which two or more persons attempt to consciously or unconsciously influence each other through the use of symbols or words to satisfy their respective needs.
This presentation provides an overview of communication and introduces you to themain elements in the communication process. It also highlights the importance ofwriting clear, positive messages and offers you some basic tips and guidelines onthis form of communication so that you may become more proficient in the kindof writing needed at home as well as in the college and workplace. You will alsolearn about some of the common pitfalls which may impede the effectiveness ofwritten communication.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
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Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
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The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
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Bio-prospecting tools for drug discovery,
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Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
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How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
1. Title of Course: Communication Skills
UNIT 1: The Communication Process
By
SHAH JEHAN
2. 1.1 Definition of Communication
Communication comes from the Latin word communicare, which means “to
make common” or “to share.” Communication is the process of transmitting
information and meaning from one individual or organisation to another by
means of mutually understandable symbols. The crucial element is meaning.
Communication has as its central objective the transmission of meaning. The
process of communication is successful only when the receiver understands
an idea as the sender intended it. Both parties must agree not only on the
information transmitted but also on the meaning of that information.
3. Communication is simply the act of transferring information from one place to
another. This may be vocally (using voice), written (using printed or digital media
such as books, magazines, websites or emails), visually (using logos, maps,
charts or graphs) or non-verbally (using body language, gestures and the tone
and pitch of voice). How well this information is transmitted and received is a
measure of whether your communication skills are good.
4. ROLE/ PURPOSE OF COMMUNICATION IN AN ORGANISATION
1. Managing the human resource.
2. Communication is central to the success of everything that we do in an
organisations (objectives); our family, school/college, office, hobby group,
community group, our city/town are the organisations in which we live and act.
Our activities succeed or fail, and our goals are achieved or not achieved,
according to our ability to communicate effectively with other
members.
3. Building positive interpersonal relation.
4. Communication is the glue that holds an organisation together, whatever its
business or its size (creates unity and harmony).
5. 5. Communication enables an individual to express ideas thoughts and feelings
effectively in writing and in speech.
6. Communication helps in team building and team-work.
8. Delegation of work horizontally and vertically.
9. Handling business: through internal and external communication.
10. Building positive public relations
6. The different categories of communication are:
• Spoken or Verbal Communication: face-to-face, telephone, radio or television and other edia.
• Non-Verbal Communication: body language, gestures, how we dress or act.
• Written Communication: letters, e-mails, books, magazines, the Internet or via other media.
• Visualizations: graphs and charts, maps, logos and other visualizations can communicate messages.
7. 1.2 Components of Communication
(Context, Sender, Message Medium, Receiver, Feedback)
8. Context - Communication is affected by the context in which it takes
place.
Sender/Encoder - Sender/Encoder is a person who sends the message.
Message - Message is a key idea that the sender wants to
communicate.
Medium - Medium is a means used to exchange/transmit the message.
The Receiver: The person to whom a message is directed is called the
receiver or the interpreter.
Feedback: The communication process reaches its final point when the
message has been successfully transmitted, received, and understood.
9. Context
Every message (Oral or written), begins with context. Context is a very
broad field that consists different aspects. One aspect is country,
culture and organization. Every organization, culture and country
communicate information in their own way.
Another aspect of context is external stimulus. The sources of external
stimulus includes; meeting, letter, memo, telephone call, fax, note,
email and even a casual conversation. This external stimuli motivates
you to respond and this response may be oral or written.
Internal stimuli is another aspect of communication. Internal Stimuli
includes; You opinion, attitude, likes, dis-likes, emotions, experience,
education and confidence. These all have multifaceted influence on the
way you communicate you ideas.
10. Sender/Encoder
Encoder is the person who sends message. In oral communication the
encoder is speaker, and in written communication writer is the
encoder. An encoder uses combination of symbols, words, graphs and
pictures understandable by the receiver, to best convey his message
in order to achieve his desired response.
Message
Message is the information that is exchanged between sender and
receiver. The first task is to decide what you want to communicate
and what would be the content of your message; what are the main
points of your message and what other information to include. The
central idea of the message must be clear. While writing the
message, encoder should keep in mind all aspects of context and the
receiver (How he will interpret the message).
Messages can be intentional and unintentional.
11. Medium
Medium is the channel through which encoder will communicate
his message. How the message gets there. Your medium to send a
message, may be print, electronic, or sound. Medium may be a
person as postman. The choice of medium totally depends on the
nature of you message and contextual factors discussed above.
Choice of medium is also influence by the relationship between the
sender and receiver.
The oral medium, to convey your message, is effective when your
message is urgent, personal or when immediate feedback is
desired. While, when your message is ling, technical and needs to
be documented, then written medium should be preferred that is
formal in nature. These guidelines may change while
communicating internationally where complex situations are dealt
orally and communicated in writing later on.
12. Receiver/Decoder
The person to whom the message is being sent is called
‘receiver’/’decoder’. Receiver may be a listener or a reader depending
on the choice of medium by sender to transmit the message. Receiver
is also influenced by the context, internal and external stimuli.
Receiver is the person who interprets the message, so higher the
chances are of mis-communication because of receivers perception,
opinion, attitude and personality. There will be minor deviation in
transmitting the exact idea only if your receiver is educated and have
communication skills.
Feedback
Response or reaction of the receiver, to a message, is called
‘feedback’. Feedback may be written or oral message, an action or
simply, silence may also be a feedback to a message.
Feedback is the most important component of communication in
business. Communication is said to be effective only when it receives
some feedback. Feedback, actually, completes the loop of
communication.
13. Intercultural communication
Intercultural communication refers to the process of communicating
and exchanging information between people from different cultural
backgrounds. It involves understanding and negotiating cultural
differences to ensure effective communication and mutual
understanding.
Effective intercultural communication requires individuals to be
aware of their own cultural biases and assumptions, as well as the
cultural norms, values, beliefs, and communication styles of others.
It also involves being able to adapt to different cultural contexts and
use appropriate language and nonverbal communication.
14. Some key considerations for successful intercultural communication
include:
1. Avoiding assumptions and stereotypes (labels) about other cultures.
2. Recognizing and respecting cultural differences, including
differences in communication styles and nonverbal cues.
3. Listening actively and asking questions to clarify understanding.
4. Using clear and simple language and avoiding idioms, slang, or other
language that may be difficult for non-native speakers to
understand.
5. Being patient and willing to adapt to different cultural contexts and
communication styles.
Effective intercultural communication is important in a globalized
world where people from different cultures interact and work together.
It can help to promote mutual understanding, respect, and
cooperation, while reducing misunderstandings, conflicts, and cultural
barriers.