A new approach to workplace learning

It’s time for A NEW APPROACH TO WORKPLACE LEARNING

For years this has been the model for learning

Today’s training is mostly …classroom‐based, e‐learning or blended EVENTS

BUTFilling heads with People forget most knowledge is of what they have inefficient and been taught very ineffective quickly

It takes time and effort to create (e‐)coursesMany are content‐rich and interaction poorOthers are costly solutions to problems that could Expensive systems track user have been solved in activity ‐ but not application cheaper ways of the learning in the job.

Meanwhile outside the classroom people are learning in other ways …… often without realising it … and continuously

Most “learning” takes place in conversations, and interactions with other people … in the flow of work This isinformal learning

In fact 70‐90% of a person’s learning happens sociallyand informally and yet L&D focus their attention on the 10‐30% ‐ formal(content‐based) training.

The emergence of social media has also turned the concept of “learning” upside down The easy availability of tools has meant ..

Individuals are using them for their own personal learning:‐ To search for and access all kinds of resources whenever they need them ‐ To create their own resources and share them with others

‐ To make connections with colleagues inside and outside the organization‐ With whom they can communicate and share ideas, resources and experiences

Groups are using them to “self‐organize”:‐ To collaborate and co‐create content and generally work and learn together

Even within training, social media tools are being used by students (as well as teachers) to provide a more participative, social and collaborative approach to learning.

ButLEARNING is not the end goal; but a means to an endIt’s about PERFORMANCE;people doing their jobs (better)In fact, it’s all about WORKING SMARTER

"Working smarter is the key to sustainability and continuous improvement. The accelerating rate of change forces everyone in every organization to make a choice: learn while you work or become obsolete. Jay Cross, Working Smarter Fieldbook, 2010

Social Learning = Working smarter with social media Social learning is not something you read or talk about; it’s Lead by examplesomething you DO Practice what you preach

10 step plan for working smarter1 – Re‐think definition of “learning” to include informal2 ‐ Focus efforts on informal, social, collaborative learning3 ‐ Let individuals drive their own learning; L&D can guide4 – Develop autonomous, self‐directed individuals & groups5 – Encourage effective and productive use of social media6 – Provide performance consulting services7 – Help teams build their own “solutions”8 – Embed “solutions” in the workflow 9 – Ensure technology enables not controls learning10 – Measure success in terms of performance outcomes

Want to find out more? http://C4LPT.co.uk/handbook/

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A new approach to workplace learning

by Jane Hart

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