Presented at CO13 by
Ms. Dolly Bhasin
MD, SPH Consultancy & eServices Pvt. Ltd.
Using Knowledge as an enabler for
work & performance improvements
What is WORKPLACE LEARNING?
› lessons or training that people receive while they
are at work and that are paid for by their employer
› a period of time during which a student works for
an organization in order to gain knowledge & experience
(Cambridge Business Dictionary)
HISTORY OF WORKPLACE LEARNING
STAGE 1
Classroom
Learning
STAGE 2
eLearning
STAGE 3
Blended
Learning
STAGE 4
Social
Learning
STAGE 5
Collaborative
Learning
FORMAL IN FORMAL
Learning Approach
“education, training, communication, collaboration and knowledge sharing”
CISCO's definition of eLearning
“delivering learning using a variety of different media, formats and approaches”.
Blended Learning
Social Learning
“learning that occurs as a function of observing, retaining and replicating behavior
observed in social context”.
“an educational approach to teaching and learning that involves groups of students
working together to solve a problem, complete a task, or create a product”.
Collaborative Learning
Workplace learning has to cater to
all Stakeholders
Workplace Learning
has to cater to improvement in all aspects of work
Service
Providers
Employees
SME
Suppliers
Students/Apprentice
Value Chain Members
Managers Shareholders
Workplace Learning
is seen as a flexible form of learning which enables employees to engage in the
regular processes of up-dating and continuing professional development
which have been increasingly emphasised.
Moreover, insofar as the learning is work-based it is also seen as facilitating
forms of learning, and types of knowledge which are of particular relevance to
the work in which the learners are engaged.
Increasing globalisation of the economy together with rapid technological
development and a growing emphasis on a ‘knowledge economy’, ‘have
helped to give rise to a discourse of competitiveness in which a key element is
the level and skill of the workforce’
- Reeve & Gallacher
Workplace Learning and Knowledge relationship
The workplace has become a site of learning associated with
two quite different purposes …
The first is the development of the enterprise through contributing to
production, effectiveness and innovation;
The second is the development of individuals through contributing to
knowledge, skills and the capacity to further their own learning both as
employees and citizens in the wider society.
- Boud and Garrick (1999)
Workplace Learning Purpose
Workplace Learning Change Factors
Workplace Learning - Shift in Skills required
Workplace Learning - Shift in state of workplace
Workplace – Learning Opportunity Imbalance
WHAT IS REQUIRED TO BE DONE ?
Develop Workplace Learning with
Key Pillars of Workplace Learning
should be CONTENT and CONTEXT
To specially addresses
Business Development
And Promotion
Customer Management
Resting on Pillars of 4C’s
Context + Collaboration +
Community + Commerce
Should take care of
Should Follow a Competency Model
Learning with Multimodal Texts
to suit all learning styles
Class RoomClass Room
Video Based LearningPod Casts
Self Learning
…..learn on ANY device seamlessly
AnyTIME + ANYwhere Learning
on the job, on the run, at home, at an internet café, while traveling, or at the roadside
YOUTH WOMEN
Entrepreneurs
Small Biz
How can we achieve these?
Workplace Learning Choices
Workplace Learning – Embrace Semantic Web
Workplace Learning – Achieve Strategic Positioning
Workplace Learning – Making Connections
Workplace Learning – Making Connections
Workplace Learning – Integrated Work & Learn Env.

Workplace learning

  • 1.
    Presented at CO13by Ms. Dolly Bhasin MD, SPH Consultancy & eServices Pvt. Ltd. Using Knowledge as an enabler for work & performance improvements
  • 2.
    What is WORKPLACELEARNING? › lessons or training that people receive while they are at work and that are paid for by their employer › a period of time during which a student works for an organization in order to gain knowledge & experience (Cambridge Business Dictionary)
  • 3.
    HISTORY OF WORKPLACELEARNING STAGE 1 Classroom Learning STAGE 2 eLearning STAGE 3 Blended Learning STAGE 4 Social Learning STAGE 5 Collaborative Learning FORMAL IN FORMAL Learning Approach “education, training, communication, collaboration and knowledge sharing” CISCO's definition of eLearning “delivering learning using a variety of different media, formats and approaches”. Blended Learning Social Learning “learning that occurs as a function of observing, retaining and replicating behavior observed in social context”. “an educational approach to teaching and learning that involves groups of students working together to solve a problem, complete a task, or create a product”. Collaborative Learning
  • 4.
    Workplace learning hasto cater to all Stakeholders Workplace Learning has to cater to improvement in all aspects of work Service Providers Employees SME Suppliers Students/Apprentice Value Chain Members Managers Shareholders
  • 5.
    Workplace Learning is seenas a flexible form of learning which enables employees to engage in the regular processes of up-dating and continuing professional development which have been increasingly emphasised. Moreover, insofar as the learning is work-based it is also seen as facilitating forms of learning, and types of knowledge which are of particular relevance to the work in which the learners are engaged. Increasing globalisation of the economy together with rapid technological development and a growing emphasis on a ‘knowledge economy’, ‘have helped to give rise to a discourse of competitiveness in which a key element is the level and skill of the workforce’ - Reeve & Gallacher Workplace Learning and Knowledge relationship
  • 6.
    The workplace hasbecome a site of learning associated with two quite different purposes … The first is the development of the enterprise through contributing to production, effectiveness and innovation; The second is the development of individuals through contributing to knowledge, skills and the capacity to further their own learning both as employees and citizens in the wider society. - Boud and Garrick (1999) Workplace Learning Purpose
  • 7.
  • 8.
    Workplace Learning -Shift in Skills required
  • 9.
    Workplace Learning -Shift in state of workplace
  • 10.
    Workplace – LearningOpportunity Imbalance
  • 11.
    WHAT IS REQUIREDTO BE DONE ?
  • 12.
  • 13.
    Key Pillars ofWorkplace Learning should be CONTENT and CONTEXT To specially addresses Business Development And Promotion Customer Management
  • 14.
    Resting on Pillarsof 4C’s Context + Collaboration + Community + Commerce
  • 15.
  • 16.
    Should Follow aCompetency Model
  • 17.
    Learning with MultimodalTexts to suit all learning styles Class RoomClass Room Video Based LearningPod Casts Self Learning
  • 18.
    …..learn on ANYdevice seamlessly
  • 19.
    AnyTIME + ANYwhereLearning on the job, on the run, at home, at an internet café, while traveling, or at the roadside YOUTH WOMEN Entrepreneurs Small Biz
  • 20.
    How can weachieve these?
  • 21.
  • 22.
    Workplace Learning –Embrace Semantic Web
  • 23.
    Workplace Learning –Achieve Strategic Positioning
  • 24.
    Workplace Learning –Making Connections
  • 25.
    Workplace Learning –Making Connections
  • 26.
    Workplace Learning –Integrated Work & Learn Env.