SlideShare a Scribd company logo
1 of 47
KM Expo – Social Media 101
Social Learning & Working Smarter Through Social Media 	Please go to this web site and follow instructions. http://www.mindmeister.com/85414738/km-workshop-social-media-101
What I Do  	Through my company, Social Media Tools for Work and Learning, I help organizations and staff improve how they learn socially, collaborate and assume leadership through social media.   Through my seminars, I provide employees with the tools and understanding to implement an efficient social media program that helps individuals and the organization achieve:  Improved performance and financial results;  Stronger relationships inside and outside the organization;   Increased innovation and collaboration;  Dynamic community participation and networks.
Goals   	How Social Media Enables -  	1. Working Smarter Culture 	2. Collaboration and Social Learning
Working Smarter Through Social Media  ,[object Object]
  Client work (online communications etc);
  Client access to services;
  Marketing/Membership/Funding;
   Working Smarter (Learning) Culture;
  Governance (policy, guidelines, training & support;
   Web site performance
  Staff peer work;
  Team work & performance;
  Staff performance;
  Supervision;
  Professional development;
  Program collaboration;
  Partner collaboration;
  Relationships in and outside the organization;,[object Object]
Social Media Revolution Video (Refreshed)
Social Media Groundswell
Definitions Knowledge: the capacity for effective action. “Know how” is the only aspect of knowledge that really matters in life. Practitioner: someone who is accountable for producing results. Peter Senge Social Learning: participating with others to make sense out of new ideas; Social Media: technology used to engage 3 or more people; Marcia Conner
Some Tool Boxes Jane Hart - Top 100 Tools for Learning 2010 100 Examples of Using Social Media in Learning Marcia Conner on Transforming Organizations through Social Media & Social Learning Jane Hart – Social Learning Examples in the Workplace
New Challenges for Non Profits
Work is in a state of transformationThree Converging Workforce Trends: Source: The New Social Learning – Bingham and Conner 2010
New Challenges
Work Performance Challenges for Nonprofits(that social learning practices & media could address)
Work Performance Challenges for Nonprofits(that social learning practices & media could address)
Work Performance Challenges for Nonprofits(that social learning practices & media could address)
Social Non Profit/Business Working Smarter Culture
Social Media + Social Learning
Work has Changed Kelsey Ruger
Work has Changed
Work has Changed
Example - Twitter
Informal Learning

More Related Content

What's hot

Social Networking
Social NetworkingSocial Networking
Social Networking
kelsto811
 
Social Strategy: Getting Your Company Ready
Social Strategy: Getting Your Company ReadySocial Strategy: Getting Your Company Ready
Social Strategy: Getting Your Company Ready
Jeremiah Owyang
 

What's hot (20)

Team D Self Guided Social Media Training Manual Presentation
Team D Self Guided Social Media Training Manual Presentation Team D Self Guided Social Media Training Manual Presentation
Team D Self Guided Social Media Training Manual Presentation
 
Project
ProjectProject
Project
 
Social Networking
Social NetworkingSocial Networking
Social Networking
 
Impacts of media on society
Impacts of media on societyImpacts of media on society
Impacts of media on society
 
Impact of social media
Impact of social mediaImpact of social media
Impact of social media
 
Lecture 10
Lecture 10Lecture 10
Lecture 10
 
Toward Global Social Marketing Network 13 March 09
Toward Global Social Marketing Network   13 March 09Toward Global Social Marketing Network   13 March 09
Toward Global Social Marketing Network 13 March 09
 
Social Media In Higher Education
Social Media In Higher EducationSocial Media In Higher Education
Social Media In Higher Education
 
Social Strategy: Getting Your Company Ready
Social Strategy: Getting Your Company ReadySocial Strategy: Getting Your Company Ready
Social Strategy: Getting Your Company Ready
 
Crowdsourcing for Social Change
Crowdsourcing for Social ChangeCrowdsourcing for Social Change
Crowdsourcing for Social Change
 
Social Integration - Social Recruiting Summit 2010
Social Integration - Social Recruiting Summit 2010Social Integration - Social Recruiting Summit 2010
Social Integration - Social Recruiting Summit 2010
 
Social media impact on recruitment process
Social media impact on recruitment processSocial media impact on recruitment process
Social media impact on recruitment process
 
Iaccm emea presentation your right relationship with social jennie vickers pdf
Iaccm emea presentation  your right relationship with social jennie vickers pdfIaccm emea presentation  your right relationship with social jennie vickers pdf
Iaccm emea presentation your right relationship with social jennie vickers pdf
 
Top tips to network like a pro
Top tips to network like a proTop tips to network like a pro
Top tips to network like a pro
 
BlogWell DC Social Media Case Study: UnitedHealth Group, presented by Heather...
BlogWell DC Social Media Case Study: UnitedHealth Group, presented by Heather...BlogWell DC Social Media Case Study: UnitedHealth Group, presented by Heather...
BlogWell DC Social Media Case Study: UnitedHealth Group, presented by Heather...
 
Academically Social: The Social Business and Digital Revolution of Higher Edu...
Academically Social:The Social Business and Digital Revolution of Higher Edu...Academically Social:The Social Business and Digital Revolution of Higher Edu...
Academically Social: The Social Business and Digital Revolution of Higher Edu...
 
Social media - A boon
Social media - A boonSocial media - A boon
Social media - A boon
 
Connecting to Youth: Leveraging social media for work with young communities
Connecting to Youth: Leveraging social media for work with young communitiesConnecting to Youth: Leveraging social media for work with young communities
Connecting to Youth: Leveraging social media for work with young communities
 
The Role of Social Media in Corporate Social Responsibility
The Role of Social Media in Corporate Social ResponsibilityThe Role of Social Media in Corporate Social Responsibility
The Role of Social Media in Corporate Social Responsibility
 
Kinship of tomahawk
Kinship of tomahawkKinship of tomahawk
Kinship of tomahawk
 

Similar to Social learning and working smarter km expo

Social Learning & Working Smarter Framework Through Social Media
Social Learning & Working Smarter Framework Through Social MediaSocial Learning & Working Smarter Framework Through Social Media
Social Learning & Working Smarter Framework Through Social Media
Brent MacKinnon
 
Beyond tweeting slideshare
Beyond tweeting slideshareBeyond tweeting slideshare
Beyond tweeting slideshare
Beth Kanter
 
Social Media Briefing- FINAL
Social Media Briefing- FINALSocial Media Briefing- FINAL
Social Media Briefing- FINAL
Alexis Green
 
Smacad smm-intro-2011
Smacad smm-intro-2011Smacad smm-intro-2011
Smacad smm-intro-2011
Axel Schultze
 
Society for Nonprofit Organizations
Society for Nonprofit OrganizationsSociety for Nonprofit Organizations
Society for Nonprofit Organizations
Beth Kanter
 
Managing Risk and Opportunity: Volunteers and Social Media
Managing Risk and Opportunity: Volunteers and Social MediaManaging Risk and Opportunity: Volunteers and Social Media
Managing Risk and Opportunity: Volunteers and Social Media
Volunteer Toronto
 

Similar to Social learning and working smarter km expo (20)

Social Learning & Working Smarter Framework Through Social Media
Social Learning & Working Smarter Framework Through Social MediaSocial Learning & Working Smarter Framework Through Social Media
Social Learning & Working Smarter Framework Through Social Media
 
Team c social media training manual presentation
Team c social media training manual presentationTeam c social media training manual presentation
Team c social media training manual presentation
 
Social media in recruiting
Social media in recruiting Social media in recruiting
Social media in recruiting
 
Beyond tweeting slideshare
Beyond tweeting slideshareBeyond tweeting slideshare
Beyond tweeting slideshare
 
Stress Caused by Social Networking in Organisations
Stress Caused by Social Networking in Organisations Stress Caused by Social Networking in Organisations
Stress Caused by Social Networking in Organisations
 
Corporate Social Media Education – Social Media Academy
Corporate Social Media Education – Social Media AcademyCorporate Social Media Education – Social Media Academy
Corporate Social Media Education – Social Media Academy
 
Social Learning Training Manual
Social Learning Training ManualSocial Learning Training Manual
Social Learning Training Manual
 
Social Media Briefing- FINAL
Social Media Briefing- FINALSocial Media Briefing- FINAL
Social Media Briefing- FINAL
 
Social media communications strategy by Robin Gurney
Social media communications strategy by Robin GurneySocial media communications strategy by Robin Gurney
Social media communications strategy by Robin Gurney
 
Smacad smm-intro-2011
Smacad smm-intro-2011Smacad smm-intro-2011
Smacad smm-intro-2011
 
Becoming A Networked Nonprofit
Becoming A Networked NonprofitBecoming A Networked Nonprofit
Becoming A Networked Nonprofit
 
Initial Findings of CASE-Huron-mStoner Survey of Social Media in Advancement ...
Initial Findings of CASE-Huron-mStoner Survey of Social Media in Advancement ...Initial Findings of CASE-Huron-mStoner Survey of Social Media in Advancement ...
Initial Findings of CASE-Huron-mStoner Survey of Social Media in Advancement ...
 
Society for Nonprofit Organizations
Society for Nonprofit OrganizationsSociety for Nonprofit Organizations
Society for Nonprofit Organizations
 
Social Strategies for Successful Student Engagement
Social Strategies for Successful Student EngagementSocial Strategies for Successful Student Engagement
Social Strategies for Successful Student Engagement
 
Learning Team B- Self Guided Training Manual
Learning Team B- Self Guided Training ManualLearning Team B- Self Guided Training Manual
Learning Team B- Self Guided Training Manual
 
Arts Master Class
Arts Master ClassArts Master Class
Arts Master Class
 
SASUG April - Building Social Networks and the Social Journey
SASUG April - Building Social Networks and the Social JourneySASUG April - Building Social Networks and the Social Journey
SASUG April - Building Social Networks and the Social Journey
 
How Human Resources can help craft social business
How Human Resources can help craft social businessHow Human Resources can help craft social business
How Human Resources can help craft social business
 
Entrepreneurs & Social Media
Entrepreneurs & Social MediaEntrepreneurs & Social Media
Entrepreneurs & Social Media
 
Managing Risk and Opportunity: Volunteers and Social Media
Managing Risk and Opportunity: Volunteers and Social MediaManaging Risk and Opportunity: Volunteers and Social Media
Managing Risk and Opportunity: Volunteers and Social Media
 

More from Brent MacKinnon

Executive Directors & Non Profit Leaders: Overcoming Your Anxiety about Shari...
Executive Directors & Non Profit Leaders: Overcoming Your Anxiety about Shari...Executive Directors & Non Profit Leaders: Overcoming Your Anxiety about Shari...
Executive Directors & Non Profit Leaders: Overcoming Your Anxiety about Shari...
Brent MacKinnon
 
A Different Way - Part 2
A Different Way - Part 2A Different Way - Part 2
A Different Way - Part 2
Brent MacKinnon
 
A Different Way - Part 1
A Different Way - Part 1A Different Way - Part 1
A Different Way - Part 1
Brent MacKinnon
 

More from Brent MacKinnon (20)

Unionville Presbyterian Church
Unionville Presbyterian Church Unionville Presbyterian Church
Unionville Presbyterian Church
 
Brent Mackinnon Services
Brent Mackinnon  Services Brent Mackinnon  Services
Brent Mackinnon Services
 
Goverance as leadership
Goverance as leadershipGoverance as leadership
Goverance as leadership
 
Generative thinking the boards highest purpose (pdf)
Generative thinking the boards highest purpose (pdf)Generative thinking the boards highest purpose (pdf)
Generative thinking the boards highest purpose (pdf)
 
Duna making-sense-of-generative-governance (1)
Duna making-sense-of-generative-governance (1)Duna making-sense-of-generative-governance (1)
Duna making-sense-of-generative-governance (1)
 
Youth Profit
Youth ProfitYouth Profit
Youth Profit
 
Slides illustrations
Slides   illustrationsSlides   illustrations
Slides illustrations
 
Social Media for Improved Performance & Collaboration
Social Media for Improved Performance & CollaborationSocial Media for Improved Performance & Collaboration
Social Media for Improved Performance & Collaboration
 
Community hub presentation june 22nd 2012 harm reduction coalition
Community hub presentation june 22nd 2012 harm reduction coalitionCommunity hub presentation june 22nd 2012 harm reduction coalition
Community hub presentation june 22nd 2012 harm reduction coalition
 
Workplace Learning & Collaboration With OA+
Workplace Learning & Collaboration With OA+ Workplace Learning & Collaboration With OA+
Workplace Learning & Collaboration With OA+
 
Tami Tool Kit Slide Presentation
Tami Tool Kit Slide PresentationTami Tool Kit Slide Presentation
Tami Tool Kit Slide Presentation
 
Harm Reduction Coalition of York Region
Harm Reduction Coalition of York RegionHarm Reduction Coalition of York Region
Harm Reduction Coalition of York Region
 
Executive Directors & Non Profit Leaders: Overcoming Your Anxiety about Shari...
Executive Directors & Non Profit Leaders: Overcoming Your Anxiety about Shari...Executive Directors & Non Profit Leaders: Overcoming Your Anxiety about Shari...
Executive Directors & Non Profit Leaders: Overcoming Your Anxiety about Shari...
 
Actc year round tennis vision
Actc year round tennis visionActc year round tennis vision
Actc year round tennis vision
 
A Different Way - Part 2
A Different Way - Part 2A Different Way - Part 2
A Different Way - Part 2
 
A Different Way - Part 1
A Different Way - Part 1A Different Way - Part 1
A Different Way - Part 1
 
Recovery - Unexpected
Recovery - Unexpected Recovery - Unexpected
Recovery - Unexpected
 
Hots overview & guide
Hots overview & guideHots overview & guide
Hots overview & guide
 
Social Media Tools For Stronger Practice
Social Media Tools For Stronger PracticeSocial Media Tools For Stronger Practice
Social Media Tools For Stronger Practice
 
Pathways For Children Youth & Families Slideshare
Pathways For Children Youth & Families SlidesharePathways For Children Youth & Families Slideshare
Pathways For Children Youth & Families Slideshare
 

Recently uploaded

Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di PasuruanObat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
Obat Aborsi Jakarta Wa 085176963835 Apotek Jual Obat Cytotec Di Jakarta
 
Contact +971581248768 for 100% original and safe abortion pills available for...
Contact +971581248768 for 100% original and safe abortion pills available for...Contact +971581248768 for 100% original and safe abortion pills available for...
Contact +971581248768 for 100% original and safe abortion pills available for...
DUBAI (+971)581248768 BUY ABORTION PILLS IN ABU dhabi...Qatar
 
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg PfizerJual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
Pusat Herbal
 
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
ogawka
 
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
yulianti213969
 
Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
CaitlinCummins3
 
Powerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metricsPowerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metrics
CaitlinCummins3
 

Recently uploaded (20)

Moradia Isolada com Logradouro; Detached house with patio in Penacova
Moradia Isolada com Logradouro; Detached house with patio in PenacovaMoradia Isolada com Logradouro; Detached house with patio in Penacova
Moradia Isolada com Logradouro; Detached house with patio in Penacova
 
Mastering The Art Of 'Closing The Sale'.
Mastering The Art Of 'Closing The Sale'.Mastering The Art Of 'Closing The Sale'.
Mastering The Art Of 'Closing The Sale'.
 
SCI9-Q4-MOD8.1.pdfjttstwjwetw55k5wwtwrjw
SCI9-Q4-MOD8.1.pdfjttstwjwetw55k5wwtwrjwSCI9-Q4-MOD8.1.pdfjttstwjwetw55k5wwtwrjw
SCI9-Q4-MOD8.1.pdfjttstwjwetw55k5wwtwrjw
 
Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di PasuruanObat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
 
Elevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO ServicesElevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO Services
 
Contact +971581248768 for 100% original and safe abortion pills available for...
Contact +971581248768 for 100% original and safe abortion pills available for...Contact +971581248768 for 100% original and safe abortion pills available for...
Contact +971581248768 for 100% original and safe abortion pills available for...
 
SCI9-Q4-MOD9.pdfetiwtitw3i3uu45w5wtitwjt
SCI9-Q4-MOD9.pdfetiwtitw3i3uu45w5wtitwjtSCI9-Q4-MOD9.pdfetiwtitw3i3uu45w5wtitwjt
SCI9-Q4-MOD9.pdfetiwtitw3i3uu45w5wtitwjt
 
A DAY IN THE LIFE OF A SALESPERSON .pptx
A DAY IN THE LIFE OF A SALESPERSON .pptxA DAY IN THE LIFE OF A SALESPERSON .pptx
A DAY IN THE LIFE OF A SALESPERSON .pptx
 
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg PfizerJual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
 
WAM Corporate Presentation May 2024_w.pdf
WAM Corporate Presentation May 2024_w.pdfWAM Corporate Presentation May 2024_w.pdf
WAM Corporate Presentation May 2024_w.pdf
 
Chapter 2 Organization Structure of a Treasury
Chapter 2 Organization Structure of a TreasuryChapter 2 Organization Structure of a Treasury
Chapter 2 Organization Structure of a Treasury
 
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
 
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
 
First Time Home Buyer's Guide - KM Realty Group LLC
First Time Home Buyer's Guide - KM Realty Group LLCFirst Time Home Buyer's Guide - KM Realty Group LLC
First Time Home Buyer's Guide - KM Realty Group LLC
 
Thompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptx
Thompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptxThompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptx
Thompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptx
 
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptx
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptxGoal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptx
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptx
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 
Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
 
Most Visionary Leaders in Cloud Revolution, Shaping Tech’s Next Era - 2024 (2...
Most Visionary Leaders in Cloud Revolution, Shaping Tech’s Next Era - 2024 (2...Most Visionary Leaders in Cloud Revolution, Shaping Tech’s Next Era - 2024 (2...
Most Visionary Leaders in Cloud Revolution, Shaping Tech’s Next Era - 2024 (2...
 
Powerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metricsPowerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metrics
 

Social learning and working smarter km expo

Editor's Notes

  1. Work and learning overlap to a degree that they are inseparable.Looking at changes in your own organization is preferred over knee jerk choices to “ I needa Facebook Page” or a Twitter account.Don’t fondle the hammer. Keep your eyes on the larger purpose of social media and what impacts you want from social media – The Why of Social Media
  2. Examples: United Breaks Guitars; Wikileaks; Ford Motor; Red Cross of AmericaShift – Groundswell – renaissance – a new epoch of work and learningSocial media is fundamentally a shift in the culture and the expectations of how people consume and, more importantly, participate in media. An audience that expects an opportunity to engage, expects that an organization will listen and converse, How we communicate is fundamentally different from the broadcast-driven, one-way silos we grew to accept over the latter part of the 20th century.Social media can help any organization create more meaningful relationships with the communities around them – employees, customers and partners. Fundamentally it isn’t about size of audience or opportunity, it’s really about what social media does to a company and what the organization is capable of that defines the different challenges. Engagement is always about a willingness to listen, telling compelling and authentic stories, and a genuine desire to participate.In the end the essential understanding is that participating in social spaces is about being more engaged, not appearing more engaged.
  3. Examples: United Breaks Guitars; Wikileaks; Ford Motor; Red Cross of AmericaShift – Groundswell – renaissance – a new epoch of work and learningSocial media is fundamentally a shift in the culture and the expectations of how people consume and, more importantly, participate in media. An audience that expects an opportunity to engage, expects that an organization will listen and converse, How we communicate is fundamentally different from the broadcast-driven, one-way silos we grew to accept over the latter part of the 20th century.Social media can help any organization create more meaningful relationships with the communities around them – employees, customers and partners. Fundamentally it isn’t about size of audience or opportunity, it’s really about what social media does to a company and what the organization is capable of that defines the different challenges. Engagement is always about a willingness to listen, telling compelling and authentic stories, and a genuine desire to participate.In the end the essential understanding is that participating in social spaces is about being more engaged, not appearing more engaged.
  4. Social Media is the infrastructure: The departments and the people in them are social learners, more connected, collaborative, creative through use of the social media infrastructure.With a framework and a broadened and deeper understanding of the context for social media to improve worker and organizational performance we can see social media in a more unified way. The monks are no long blind, they see the elephant for what it is and more importantly how working together they can use the elephant to further their shared purpose… a successful and prosperous business.
  5. The 9 in 10 adults block: Powerful reminder how all populations use social media for recommendations.
  6. Social Learning and working smarter is increasingly a requirement as higher valued complex work requires passion, creativity and initiative. Work is changing as we get more networked and people are not happy with the old structures, as 84% of workers in the US plan to change their jobs in 2011. These skills are not taught in some training program, but shared socially through modelled behaviour and over many conversations. Social media are the flagship of an inter-connected society, but every industrial discipline views them through their own filters, like blind monks examining an elephant. In this hyperlinked economy more of our work demands collaboration and we are seeing that work is learning.  
  7. Social Learning and working smarter is increasingly a requirement as higher valued complex work requires passion, creativity and initiative. Work is changing as we get more networked and people are not happy with the old structures, as 84% of workers in the US plan to change their jobs in 2011. These skills are not taught in some training program, but shared socially through modelled behaviour and over many conversations. Social media are the flagship of an inter-connected society, but every industrial discipline views them through their own filters, like blind monks examining an elephant. In this hyperlinked economy more of our work demands collaboration and we are seeing that work is learning.  
  8. Shift – Groundswell – renaissance – a new epoch of work and learningSocial media is fundamentally a shift in the culture and the expectations of how people consume and, more importantly, participate in media. In a world where communications must contend with an audience that expects an opportunity to engage, expects that an organization will listen and converse, and expect people’s voices to be amplified as loud or louder than those of media outlets, how we communicate is fundamentally different from the broadcast-driven, one-way silos we grew to accept over the latter part of the 20th century.Social media can help any organization create more meaningful relationships with the communities around them – employees, customers and partners. Fundamentally it isn’t about size of audience or opportunity, it’s really about what social media does to a company and what the organization is capable of that defines the different challenges. Engagement is always about a willingness to listen, telling compelling and authentic stories, and a genuine desire to participate.In the end the essential understanding is that participating in social spaces is about being more engaged, not appearing more engaged.
  9. From the New Social Learning - Bingham and ConnerExpanding Opportunities;Dramatic increase in our ability to connect, collective thinking, collaborations and our capacity to grow;Emerging Expectations:Organizations need to learn and do differently if they are to attract and keep staff; In 3 years, half the workforce will be Millenials or Gen. Y (born in 81-97) – high comfort level with technology; 60% will be females – higher value in connecting, relationships, social networks.Increasing Reach;Mashups; prosumer technology; change to a culture of co-production, co-design, co-development
  10. Shift – Groundswell – renaissance – a new epoch of work and learningSocial media is fundamentally a shift in the culture and the expectations of how people consume and, more importantly, participate in media. In a world where communications must contend with an audience that expects an opportunity to engage, expects that an organization will listen and converse, and expect people’s voices to be amplified as loud or louder than those of media outlets, how we communicate is fundamentally different from the broadcast-driven, one-way silos we grew to accept over the latter part of the 20th century.Social media can help any organization create more meaningful relationships with the communities around them – employees, customers and partners. Fundamentally it isn’t about size of audience or opportunity, it’s really about what social media does to a company and what the organization is capable of that defines the different challenges. Engagement is always about a willingness to listen, telling compelling and authentic stories, and a genuine desire to participate.In the end the essential understanding is that participating in social spaces is about being more engaged, not appearing more engaged.
  11. working smarter is a culture supported by social learning; collaborative work and a leadership framework. Technology enables this but the three pillars are more important than any technology platform. A workscape environment.We all can look at ourselves and our own organizations to reflect on these 3 pillars. How do we collaborate and learn together to get the results we need for the organization and for ourselves. What type of leadership is in place to support such work.
  12. If a culture is focused on service, the most pressing question is, "How can I help you?" How can I help you succeed? How can I help you ask strong questions, take wise risks and deliver great content? How can I help you prosper? Most importantly, how can I help you learn and make new connections? How can I help you serve the larger group, of which we are both a part?Nor have we dismantled the myth that fear and embarrassment somehow motivates people to learn. By choosing wisely where we place our attention, we have more attention and enthusiasm to give. Or as Clay Shirky put it at Web 2.0 Expo NY, "It's not information overload. It's filter failure.“Scarcity thinking by leaders and boards plus operating in a climate that fosters this mindset results in a culture that does not encourage or support learning.The emphasise is on social media improving individual and organizational performance. Doing better at their jobs, communication in and outside the organization. Social learning is amplified by Social media and and extends the ability of individuals and organizations to learn to be better;Social learning through social media is a connected, collaborative and continuous process. It can and does occur in formal, informal and social ways every day in and out of your job.Social Media + Social Learning improves performance & communication for individuals and organizations. Social learning + Social media amplifies & extends the ability of individuals and organizations to learn to be better;
  13. Social Learning and working smarter is increasingly a requirement as higher valued complex work requires passion, creativity and initiative. Work is changing as we get more networked and people are not happy with the old structures, as 84% of workers in the US plan to change their jobs in 2011. These skills are not taught in some training program, but shared socially through modelled behaviour and over many conversations. Social media are the flagship of an inter-connected society, but every industrial discipline views them through their own filters, like blind monks examining an elephant. In this hyperlinked economy more of our work demands collaboration and we are seeing that work is learning.  
  14. Social Learning and working smarter is increasingly a requirement as higher valued complex work requires passion, creativity and initiative. Work is changing as we get more networked and people are not happy with the old structures, as 84% of workers in the US plan to change their jobs in 2011. These skills are not taught in some training program, but shared socially through modelled behaviour and over many conversations. Social media are the flagship of an inter-connected society, but every industrial discipline views them through their own filters, like blind monks examining an elephant. In this hyperlinked economy more of our work demands collaboration and we are seeing that work is learning.  
  15. On the left, old model; on the right – as we are experiencing now in our complex adaptive environment. Work and learning have become 2 sides of the same coin or the yin and the yang of the organization.
  16. This process applies to the trades as well as conceptual workers involved in creative, innovative and experimental activities. You start as an apprentice, when you get your papers – your real training begins as an official and approved tradesman or women. By working in diverse sectors you learn to collaborate and build your expertise network and the recognition and respect for your talents is sought out. Those that don’t move to the collaboration level stay on as useful but not sought out tradesman.
  17. Grey’s Anatomy – The interns teach the Master the value of Twitter and networkingNetwork Learning – Harold Jarche (also called Personal Knowledge Management or personal learning networks) is an individual, disciplined process by which we make sense of information, observations and ideas. In the past it may have been keeping a journal, writing letters or having conversations. These are still valid, but with digital media we can add context by categorizing, commenting or even remixing it. We can also store digital media for easy retrieval.The Web has given us more ways to connect with others in our learning but many people only see the information overload aspect of our digital society. Engaging others can actually make it easier to learn and not become overwhelmed. Effective networked learning is the difference between surfing the waves or being drowned by them. It also helps us to work smarter.
  18. Cubicle nation and Always On work – where are you, somewhereinbetween?
  19. Hierarchies squash collaboration.
  20. 21st century skills : conceptual age (follows information age, industrial age, agricultural age): Daniel Pink author of Drive: the surprising truth about what motivates us;Carrots & sticks don’t work: When it comes to motivation, there’s a gap between what science knows and what business does. Our current business operating system which is built around external carrot and stick motivators – doesn’t work and often does harm. We need an upgrade. And the science shows the way. This new approach has 3 essential elements: (1) Autonomy, the desire to direct our own lives; (2) Mastery – the urge to get better and better at something that matters; and (3) Purpose – the yearning to do what we do in the service of something larger than ourselves.
  21. One way to look at network learning is as a continuous process of seeking, sensing and sharing.Seeking is finding things out and keeping up to date. Building a network of colleagues is helpful in this regard—it not only allows us to “pull” information, but also have it “pushed” to us by trusted sources.Sensing is how we personalize information and use it. Sensing includes reflection and putting into practice what we have learned. Often it requires experimentation, as we learn best by doing.Sharing includes exchanging resources, ideas and experiences with our networks and collaborating with our colleagues. My workshops and focus is about helping you and your organization be better at what it does. It’s not for idle play or wasted time on tools without purpose. It is to give you better purpose and outcomes for your organization.
  22. Other examples are the HOTS network; Harm Reduction Exchange; EdLink
  23. This tool was used to engage visitors immediately after viewing photo exhibit. They left comments about poverty in their community. Raise awareness about the issue and promote the work of the YRAEH.
  24. Other examples are the HOTS network; Harm Reduction Exchange; EdLink
  25. On the left, old model; on the right – as we are experiencing now in our complex adaptive environment. Work and learning have become 2 sides of the same coin or the yin and the yang of the organization.