To make the most of a social intranet, the technology itself only takes us part of the way. This presentation focuses on Personal Knowledge Mastery (PKM) by Harold Jarche, which helps you take control of your professional development and stay connected in the digital workplace. When employees apply the Seek > Sense > Share model in the workplace, the content employees share on a social intranet might be even more valuable. Presented by Patrik Bergman from Axis Communications at Intranätverk 2014: Malmö, 30 September 2014.

1. Personal Knowledge
Mastery (PKM) and
the social intranet.
Patrik Bergman, Global Intranet Editor, Axis Communications
www.axis.com

2. Let’s do this together
www.axis.com
http://seriouspony.com/blog/

3. About Axis
founded
as IT company
*Year-end result 2013
www.axis.com
USD
. million
Own offices in
more than
countries
employees*
Total sales**
SEK
,
billion
partnerships in
countries

4. Our intranet and its users
- SharePoint 2013 on premise
- 50% of staff outside Lund
- 20% field-sales
- 25% Linux developers
www.axis.com

5. Social intranets: A brand new world!
They will love it!
“Engagement
increases ROI”
You will be
www.axis.com
a hero!
Show what you
are working on!
Ask questions
to all!
But why should
I use it?

6. From noise to signal: Personal Knowledge Mastery
A set of processes,
individually
constructed,
to help each of us
make sense of our
world and work
more effectively.
www.axis.com

7. PKM applied to a social intranet
- Seek: Pull and push.
- Sense: Make personal
via reflection
- Share: Add value via
new ideas.
Goal: Create a better
workplace
www.axis.com

8. Social or intelligent intranets?
Create better
workplaces via
intelligent intranets
Social intranets
www.axis.com

9. Intranet potential: Increasing insights.
Reducing errors is
one thing.
Increasing insights
another.
Here, PKM
could help.
www.axis.com
PKM

10. 70:20:10 - how learning occurs in organizations
- 70% via tough jobs
- 20% via feedback,
and communities
- 10% via courses
and formal learning
- How do we support
the informal 90%?
www.axis.com

11. Step one: Support Seek
- Integrate Seek via tools
people already use.
- Examples: Feedly,
Evernote, Twitter,
OneNote, external
search.
- Many Sense tools.
www.axis.com

12. Vision: A more humane workplace
- Based on people’s
interests and how
they learn at work.
- Increased insights.
- Better companies.
www.axis.com

13. “Above all, don't lie to yourself. The man who
lies to himself and listens to his own lie
comes to a point that he cannot distinguish
the truth within him, or around him, and so
loses all respect for himself and for others.
And having no respect he ceases to love.”
― Fyodor Dostoyevsky, The Brothers
Karamazov
www.axis.com

14. Follow the work
- www.patrikbergman.com
- @patrikbergman
- http://www.jarche.com/pkm/
www.axis.com

15. Questions before coming here today
How do I create an
intranet people will use?
- Set a vision.
- Business plan based
on people’s needs.
- Long, hard journey.
- Do your best at work.
Relax at home.
www.axis.com

16. www.axis.com