SlideShare a Scribd company logo
What’s the future 
for SharePoint? 
www.clearbox.co.uk 
@sammarshall
Is there a future for 
SharePoint?
Yes! 
…possibly…
…it depends, you see…
We won’t worry about wearables
Or Internet of Things
We will worry about 
— SharePoint adoption levels 
— Changing work expections 
— The evolution of the digital workplace
62% of organisations disillusioned with ROI from 
their SharePoint intranets 
-- Mando Group survey 2014 
Only a fraction of SharePoint gets used
“Whenever somebody tells me that the answer is on 
SharePoint my heart sinks. I know I’ll never find it” 
-- Employee survey response [Anon] 
In some companies, SharePoint is seen as the last resort
Drivers • Global markets 
• Dispersed teams vs. silos 
• Recruitment flexibility 
• Employee engagement 
• Floor / Field workers 
• Innovation 
• Connection to customer 
Strategy 
• Knowledge work 
• Work-life 
balance 
• Work 
autonomy / 
productivity 
• Freelancing 
• Consumer UX 
Employees 
• Social tools 
• Cloud 
• Mobile 
• Fast internet everywhere 
• Search 
• Big data 
Technology
Communicate & Engage Collaborate Find & Share Business Applications Agile Working 
ClearBox CONSULTING 
INTRANETS | C O LLA BORA TI ON | SHAREPO INT 
Strategy Governance & Operations Adoption User Experience Technology & Security
Strategy Governance & 
Operation Adoption User 
Experience 
Technology & 
Security 
Communicate & 
Engage Collaborate Find & Share Business 
Applications Agile Working 
Services 
Typical Potential
What technology wants
Wants… 
— What does Microsoft want? 
— What does SharePoint want? 
— What do companies want? 
— What do employees want?
What does Microsoft want?
Microsoft’s strength is collaboration 
Gartner Magic 
Quadrant – 
Workplace Social 
Software 2014 
2008
Microsoft REALLY likes the cloud 
— Office 365 
— Office Online 
— Yammer 
— Delve 
— OneDrive 
Image: Kurdistann CC-BY-SA-3.0
“I think we can do a better job 
in the cloud…cloud is key” 
--Jeff Teper, SharePoint 2014 Conf
Are we with Microsoft? 
If SP2013 was the last on-premises 
version would you: 
a) Move to Office 365/already there 
b) Stay on your current version as 
long as you could 
c) Look for an alternative to 
SharePoint?
Are we with Microsoft? 
60 
50 
40 
30 
20 
10 
0 
Office 365 SP 2013 SP 2010 SP 2007 SP 2003 
Dec-13 
May-14 
% on platform 
N=988 / 
941 
From SharePoint-Community.net by kind permission of Mark Jones @MarkQJones
SharePoint isn’t dead 
There will be another on-premises 
SharePoint release in 2015 
“We have a large on-premises 
installed base that’s important to us, 
and we’re committed to future 
releases of the server.” 
– Jared Spataro, MS General Manager
What does SharePoint want?
What does SharePoint want? 
“Microsoft is not an intranet vendor. It 
sells an information management 
platform that has CMS and search” 
-- Martin White
SharePoint wants documents, lists and team autonomy
Information Cultures 
Sharing 
People Relationships 
“It’s not written down 
Go and ask Joe” 
Integration Differentiation 
Control 
Innovation 
“Here’s 5 untested 
ideas” 
Market Advantage 
“Here’s the PowerPoint 
with our USPs” 
Hierarchy 
Here’s the 
approved process 
v3.2.1 
Adapted from Cameron & Quinn 
Competing Values Framework (2011)
SharePoint Fit 
People Relationships 
“It’s not written down 
Go and ask Joe” 
Innovation 
“Here’s 5 untested 
ideas” 
Integration Differentiation 
Market Advantage 
“Here’s the PowerPoint 
with our USPs” 
Hierarchy 
Here’s the 
approved process 
v3.2.1 
Adapted from Cameron & Quinn 
Competing Values Framework (2011) 
Sharing 
Control
Is SharePoint getting squeezed out?
SharePoint 
Newsfeed 
Delve Office Graph 
Is anything left for Newsfeed? 
Yammer 
Social 
Information 
Documents 
Tags 
Birthdays
The end of Team Sites as we know them 
http://officeblogswest.blob.core.windows.net/wp-content/2014/03/evo_email_17.png
The end of Team Sites as we know them 
Files 
http://blogs.office.com/2014/03/31/the-evolution-of-email/
What do companies want?
What do companies Want? 
IT 
— Simple technology landscape 
— Low cost of ownership 
Business 
— Usable features out of the box 
— High adoption levels 
— To work like a network?
Can we buy not build?
— Where’s the ‘publish 
news’ button? 
— News management 
— For sale and wanted 
— ‘Internal You Tube’* 
— Training management 
— eLearning 
If only SharePoint did more OOTB 
*coming on 365! 
— Resource booking 
— Quiz 
— Events calendar 
— Absence manager 
— FAQ 
— Knowledge base
All templates should 
be mobile-friendly 
Image: Unily.com
Networks will free 
us from power-crazed 
leaders! 
Work like a network 
Step 1: ensure you 
have leadership 
buy-in
Does ‘work like a network’ work? 
— Yes: free flow of information 
— Flexibility 
— Innovation 
— No: hierarchies will continue 
— Organisations are a designed structure around the 
work that matters 
— Networks can be cliques of hidden power 
— Networks don’t do the dull stuff
What do employees want?
What do employees want? 
“Enterprise IT has been on 
hold, while Consumer IT 
has been on fire” 
- Geoffrey Moore
What do employees want? 
— Fluidity – an integrated digital workplace 
— Simplicity – good user experience 
— Progress – a productive digital workplace 
— Meaning – engagement with people and work
Fluidity
Fluidity : Remove the friction of context-shifting
Microsoft want to blur the boundaries 
"In 3 years if you care about whether 
you're using Exchange or Yammer 
then we've failed. You should just be 
communicating”. 
-- Jeff Teper – Microsoft 
SP2014 Conference
OWA and Web apps are getting there
Slack: Everything in one place
Simplicity
SharePoint is like a Swiss army knife...
...but if only it was that simple
What's the future for SharePoint?
What's the future for SharePoint?
SharePoint UX needs to be much simpler
Progress
Do happy people work harder? 
“we analyzed the 64,000 specific workday events 
reported in the diaries: of all the events that 
engage people at work, the single most important 
— by far — is simply making progress in 
meaningful work.” 
Amabile & Kramer in “The Progress Principle”
“I just can’t find stuff” 
SharePoint 
precious content
Delve will help – but only on Office 365
Is BYOS a good idea? 
— Trello, WhatsApp etc. 
Example: trello.com
Meaning
Employee Communication Model 
Adapted from D’Aprix www.roico.com 
What’s 
my work? 
How am I 
doing? 
Does 
anyone 
care? 
How can I 
help? 
Community 
Team 
Customer connection? 
Where are 
How is my 
team 
doing? 
we 
heading? 
Messaging; 
Activity stream 
Feedback 
Strategic 
comms 
Team Social interaction 
Activity stream
What decisions do you need 
to make?
…even if you have just launched SharePoint 2013
Should you move to Yammer? 
— Yammer has a bright future 
— Cloud can be an issue 
— Look at Beezy, Sitrion and Jive 
— SharePoint 2013 may be good enough 
— Integration with on-prem may never be 
fixed
Are people moving to Yammer?
Don’t feel obliged to upgrade 
— If your needs are around documents, even 2010 
may be fine 
— Expand social and mobile capability outside 
SharePoint 
— Use search to span technology islands
SharePoint will have a gradual retirement
…though sometimes it’s best to let go
Incremental improvements not big launches
Keep experimenting 
— 80:20 landscape 
— Some of that 20% may be non-Microsoft
Conclusion
Communicate & Engage Collaborate Find & Share Business Applications Agile Working 
ClearBox CONSULTING 
INTRANETS | C O LLA BORA TI ON | SHAREPO INT 
Strategy Governance & Operations Adoption User Experience Technology & Security
Strategy Governance & 
www.clearbox.co.uk 
Operation Adoption User 
Experience 
Technology & 
Security 
Communicate & 
Engage Collaborate Find & Share Business 
Applications Agile Working 
Services 
Typical Potential
Strategy Governance & 
www.clearbox.co.uk 
Operation Adoption User 
Experience 
Technology & 
Security 
Communicate & 
Engage Collaborate Find & Share Business 
Applications Agile Working 
Services 
Typical Potential O365
Don’t think of ‘SharePoint’ in the middle of 
your Digital Workplace….
…think of how it enables the flow between 
people and content 
@
TL;DR 
1. SharePoint will never be a 
complete digital workplace 
2. Microsoft understands this and 
their answer is Office 365 
3. You don’t have to go to Office 
365… 
4. …but it will be hard to stay on 
SharePoint alone
Is there a future for 
SharePoint?
Yes! 
…but it may be 
harder to see
Intranet, SharePoint & digital workplace 
— Strategy 
— Governance 
— Implementation 
— Collaboration 
— Training 
www.clearbox.co.uk 
thank you 
@sammarshall 
sam@clearbox.co.uk

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What's the future for SharePoint?

  • 1. What’s the future for SharePoint? www.clearbox.co.uk @sammarshall
  • 2. Is there a future for SharePoint?
  • 5. We won’t worry about wearables
  • 6. Or Internet of Things
  • 7. We will worry about — SharePoint adoption levels — Changing work expections — The evolution of the digital workplace
  • 8. 62% of organisations disillusioned with ROI from their SharePoint intranets -- Mando Group survey 2014 Only a fraction of SharePoint gets used
  • 9. “Whenever somebody tells me that the answer is on SharePoint my heart sinks. I know I’ll never find it” -- Employee survey response [Anon] In some companies, SharePoint is seen as the last resort
  • 10. Drivers • Global markets • Dispersed teams vs. silos • Recruitment flexibility • Employee engagement • Floor / Field workers • Innovation • Connection to customer Strategy • Knowledge work • Work-life balance • Work autonomy / productivity • Freelancing • Consumer UX Employees • Social tools • Cloud • Mobile • Fast internet everywhere • Search • Big data Technology
  • 11. Communicate & Engage Collaborate Find & Share Business Applications Agile Working ClearBox CONSULTING INTRANETS | C O LLA BORA TI ON | SHAREPO INT Strategy Governance & Operations Adoption User Experience Technology & Security
  • 12. Strategy Governance & Operation Adoption User Experience Technology & Security Communicate & Engage Collaborate Find & Share Business Applications Agile Working Services Typical Potential
  • 14. Wants… — What does Microsoft want? — What does SharePoint want? — What do companies want? — What do employees want?
  • 16. Microsoft’s strength is collaboration Gartner Magic Quadrant – Workplace Social Software 2014 2008
  • 17. Microsoft REALLY likes the cloud — Office 365 — Office Online — Yammer — Delve — OneDrive Image: Kurdistann CC-BY-SA-3.0
  • 18. “I think we can do a better job in the cloud…cloud is key” --Jeff Teper, SharePoint 2014 Conf
  • 19. Are we with Microsoft? If SP2013 was the last on-premises version would you: a) Move to Office 365/already there b) Stay on your current version as long as you could c) Look for an alternative to SharePoint?
  • 20. Are we with Microsoft? 60 50 40 30 20 10 0 Office 365 SP 2013 SP 2010 SP 2007 SP 2003 Dec-13 May-14 % on platform N=988 / 941 From SharePoint-Community.net by kind permission of Mark Jones @MarkQJones
  • 21. SharePoint isn’t dead There will be another on-premises SharePoint release in 2015 “We have a large on-premises installed base that’s important to us, and we’re committed to future releases of the server.” – Jared Spataro, MS General Manager
  • 23. What does SharePoint want? “Microsoft is not an intranet vendor. It sells an information management platform that has CMS and search” -- Martin White
  • 24. SharePoint wants documents, lists and team autonomy
  • 25. Information Cultures Sharing People Relationships “It’s not written down Go and ask Joe” Integration Differentiation Control Innovation “Here’s 5 untested ideas” Market Advantage “Here’s the PowerPoint with our USPs” Hierarchy Here’s the approved process v3.2.1 Adapted from Cameron & Quinn Competing Values Framework (2011)
  • 26. SharePoint Fit People Relationships “It’s not written down Go and ask Joe” Innovation “Here’s 5 untested ideas” Integration Differentiation Market Advantage “Here’s the PowerPoint with our USPs” Hierarchy Here’s the approved process v3.2.1 Adapted from Cameron & Quinn Competing Values Framework (2011) Sharing Control
  • 27. Is SharePoint getting squeezed out?
  • 28. SharePoint Newsfeed Delve Office Graph Is anything left for Newsfeed? Yammer Social Information Documents Tags Birthdays
  • 29. The end of Team Sites as we know them http://officeblogswest.blob.core.windows.net/wp-content/2014/03/evo_email_17.png
  • 30. The end of Team Sites as we know them Files http://blogs.office.com/2014/03/31/the-evolution-of-email/
  • 32. What do companies Want? IT — Simple technology landscape — Low cost of ownership Business — Usable features out of the box — High adoption levels — To work like a network?
  • 33. Can we buy not build?
  • 34. — Where’s the ‘publish news’ button? — News management — For sale and wanted — ‘Internal You Tube’* — Training management — eLearning If only SharePoint did more OOTB *coming on 365! — Resource booking — Quiz — Events calendar — Absence manager — FAQ — Knowledge base
  • 35. All templates should be mobile-friendly Image: Unily.com
  • 36. Networks will free us from power-crazed leaders! Work like a network Step 1: ensure you have leadership buy-in
  • 37. Does ‘work like a network’ work? — Yes: free flow of information — Flexibility — Innovation — No: hierarchies will continue — Organisations are a designed structure around the work that matters — Networks can be cliques of hidden power — Networks don’t do the dull stuff
  • 39. What do employees want? “Enterprise IT has been on hold, while Consumer IT has been on fire” - Geoffrey Moore
  • 40. What do employees want? — Fluidity – an integrated digital workplace — Simplicity – good user experience — Progress – a productive digital workplace — Meaning – engagement with people and work
  • 42. Fluidity : Remove the friction of context-shifting
  • 43. Microsoft want to blur the boundaries "In 3 years if you care about whether you're using Exchange or Yammer then we've failed. You should just be communicating”. -- Jeff Teper – Microsoft SP2014 Conference
  • 44. OWA and Web apps are getting there
  • 45. Slack: Everything in one place
  • 47. SharePoint is like a Swiss army knife...
  • 48. ...but if only it was that simple
  • 51. SharePoint UX needs to be much simpler
  • 53. Do happy people work harder? “we analyzed the 64,000 specific workday events reported in the diaries: of all the events that engage people at work, the single most important — by far — is simply making progress in meaningful work.” Amabile & Kramer in “The Progress Principle”
  • 54. “I just can’t find stuff” SharePoint precious content
  • 55. Delve will help – but only on Office 365
  • 56. Is BYOS a good idea? — Trello, WhatsApp etc. Example: trello.com
  • 58. Employee Communication Model Adapted from D’Aprix www.roico.com What’s my work? How am I doing? Does anyone care? How can I help? Community Team Customer connection? Where are How is my team doing? we heading? Messaging; Activity stream Feedback Strategic comms Team Social interaction Activity stream
  • 59. What decisions do you need to make?
  • 60. …even if you have just launched SharePoint 2013
  • 61. Should you move to Yammer? — Yammer has a bright future — Cloud can be an issue — Look at Beezy, Sitrion and Jive — SharePoint 2013 may be good enough — Integration with on-prem may never be fixed
  • 62. Are people moving to Yammer?
  • 63. Don’t feel obliged to upgrade — If your needs are around documents, even 2010 may be fine — Expand social and mobile capability outside SharePoint — Use search to span technology islands
  • 64. SharePoint will have a gradual retirement
  • 65. …though sometimes it’s best to let go
  • 67. Keep experimenting — 80:20 landscape — Some of that 20% may be non-Microsoft
  • 69. Communicate & Engage Collaborate Find & Share Business Applications Agile Working ClearBox CONSULTING INTRANETS | C O LLA BORA TI ON | SHAREPO INT Strategy Governance & Operations Adoption User Experience Technology & Security
  • 70. Strategy Governance & www.clearbox.co.uk Operation Adoption User Experience Technology & Security Communicate & Engage Collaborate Find & Share Business Applications Agile Working Services Typical Potential
  • 71. Strategy Governance & www.clearbox.co.uk Operation Adoption User Experience Technology & Security Communicate & Engage Collaborate Find & Share Business Applications Agile Working Services Typical Potential O365
  • 72. Don’t think of ‘SharePoint’ in the middle of your Digital Workplace….
  • 73. …think of how it enables the flow between people and content @
  • 74. TL;DR 1. SharePoint will never be a complete digital workplace 2. Microsoft understands this and their answer is Office 365 3. You don’t have to go to Office 365… 4. …but it will be hard to stay on SharePoint alone
  • 75. Is there a future for SharePoint?
  • 76. Yes! …but it may be harder to see
  • 77. Intranet, SharePoint & digital workplace — Strategy — Governance — Implementation — Collaboration — Training www.clearbox.co.uk thank you @sammarshall sam@clearbox.co.uk