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Information management in
Information management in MSF
• Médecins Sans Frontières is a private international
association that provides assistance to populations in
distress, to victims of natural or man-made disasters and
to victims of armed conflict. They do so irrespective of
race, religion, creed or political convictions.
How are we organised
• The MSF Movement
• MSF associations
• Operational structure
• Where are we working?
• 256 projects in Africa
• 81 projects in Asia
• 44 projects in Middle East
• 38 projects in Europe
• 5 projects in Pacific
• As you can see MSF is a complex organization, also in
terms of information management.
• There is a huge amount of information repository. In a
mapping we did last year we identified 75 different
• Standardization and coherence is a long term objective.
Information management: Projects
Oops (Online-Offline publication system)
Problem: provide/distribute relevant, updated information
Context: limited connectivity in time and bandwidth, location, etc
OOPS: The idea - a web architecture
Médecins Sans Frontières
• Made with
• Downlodable and easy to update
• Mobile and flexible
• Technically friendly for field users
The case of the International office, the “Pamoja” project
• The reasons for Pamoja
• Objectives of the project:
– Provide a unique repository for all International Office documents.
– Provide an IO wide communication channel.
– Support straightforward communication with the whole Movement
– Enable the creation of virtual collaborative spaces where information
can be shared in the context of operational processes.
– Collaborative workspaces must have the potential to support
business processes and not only be document libraries.
The three stages
• Stage 1
– The first stage focuses on the common areas to all users.
Together with the development of the new site elements there
will be some training sessions for the Champions network and the
rest of the users.
• Stage 2
– The second stage will start after Stage 1 release. Following the
Agile principles it this developments will be organized as a series
of small sprints.
• Stage 3
– The third stage will be similar to the second but opening the site
to other users from outside the International Office.
• The platform
development will be
done in three Phases: