Where Form Meets Function: Understanding Collaboration's Cultural Fit

1,888 views

Published on

Keynote presentation by Christian Buckley, Beezy and Benjamin Niaulin, Sharegate at the European SharePoint Conference 2016 in Vienna, Austria.

Published in: Technology
  • Be the first to comment

Where Form Meets Function: Understanding Collaboration's Cultural Fit

  1. 1. Where Form Meets Function: Understanding Collaboration’s Cultural Fit Benjamin Niaulin Sharegate Christian Buckley Beezy
  2. 2. HAVE YOU EVER GONE AROUND I.T.? Take the quick poll! https://i.engage.ms/bniaulin/
  3. 3. << INSERT MILDLY ENTERTAINING VIDEO HERE >>
  4. 4. “I KNOW! WE HAVE SHAREPOINT LICENSES, WE SHOULD USE THEM FOR <INSERT ANY PROBLEM I HAVE HERE>”
  5. 5. UNFORTUNATELY SOME HAVE BEEN USING IT LIKE A HAMMER looking for any nail they could find
  6. 6. SMALL TEAM ON A PROJECT?
  7. 7. SHAREPOINT!
  8. 8. LARGE TEAM ON A PROJECT?
  9. 9. SHAREPOINT!
  10. 10. NEED A CRM?
  11. 11. SHAREPOINT!
  12. 12. RELATIONAL DATABASE?
  13. 13. SHAREPOINT!
  14. 14. NEW WEBSITE?
  15. 15. SHAREPOINT!
  16. 16. WEB DEV FROM SCRATCH?
  17. 17. SHAREPOINT!
  18. 18. HUNGRY FOR A HAM SANDWICH?
  19. 19. SHAREPOINT?
  20. 20. WE WILL TURN EVERYTHING INTO SHAREPOINT
  21. 21. “It’s the end of the Department of No” -John White Organizations have many choices
  22. 22. Brought to you by
  23. 23. WHAT IS THE STATE OF COLLABORATION IN YOUR ORG?
  24. 24. THERE ARE FOUR COLLABORATION“TRUTHS” • The traditional intranet has failed • The standalone ESN is dead • Real work happens between the workloads • Culture directs communication
  25. 25. How do you define Success? #MeasureCollabSuccess Take the quick survey! http://bit.ly/2eZXM2p
  26. 26. What is your collaboration culture?
  27. 27. Scenario 1 • Meet Stephanie • Web developer, millennial • Personalization is important • Lives on her mobile device • Very collaborative, in constant contact with her team, sharing ideas and discussing the state of customer projects • Values real-time interactions, having fun while working, and is very passionate about her work
  28. 28. Scenario 2 • Meet Tasha • Program Manager • Responsible for several key business processes • Has worked to develop several form and workflow-based sites to help automate and ensure that her team is compliant • Her team includes a number of attorneys and financial analysts, who prefer in-person meetings • She spends a lot of time working in email, and manages a number of vendors and parallel projects
  29. 29. Scenario 3 • Meet Hugo • Customer Success Manager, business development • Manages a number of projects and events with large teams of external vendors and partners • Very involved in the customer community • Helps drive their partner and customer portals, provides online and in-person product training • Also manages his company’s social profiles, interacts with customers and partners wherever they congregate
  30. 30. • Real-time • Team-based • Persistent chat • In-person • Process-based • Email • Mix • Community-based • Social
  31. 31. The reality is that most organizations have all three With differences across your business – or even within a single team or business unit
  32. 32. Which tool to use when?
  33. 33. bringing it all together for a “group of people” or team
  34. 34. HOME MADE INFOGRAPHIC What one Office 365 Group looks like
  35. 35. • Microsoft Teams? • SharePoint? • Outlook Groups? • Yammer? • OneDrive? WHAT IS THE RIGHT USER EXPERIENCE?
  36. 36. It But you knew that, didn’t you? Depends. Say it with us:
  37. 37. Know your business requirements and goals Expand on your feedback loops Have a strong governance model Be clear on your change management model
  38. 38. CULTURE IS KEY
  39. 39. GIVE THEM CHOICES
  40. 40. BUT IT DOESN’T MEAN WITHOUT CONTROL OR GUIDANCE
  41. 41. Throw in a matrix animation • Maybe close with “Welcome to the Matrix, people”
  42. 42. Christian Buckley Beezy cbuck@beezy.net @buckleyplanet Benjamin Niaulin Sharegate benjamin.niaulin@share-gate.com @bniaulin Aaaah Choo!

×