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Organisational
Change and
Development –
an African
perspective
Dr Rica Viljoen
Dr Rica Viljoen
08:30–08:40 Welcoming and introduction
08:40–09:30 Organisational change and transformation in the new world of work - Dr Rica Viljoen, Managing Director, Mandala Consulting
09:30–10:30 Spiral dynamics for Africa Dr Loraine Laubscher specializes in integrating First and Third World cultures in the global workplace
10:30–11:00 MORNING BREAK
11:00–11:45 Organisational development in practice Doctrine Loshnee Naidoo, Specialist in socio-economic development
11:45–12:30 Alternative OD modalities - Doctrine Tonja Blom, Specialist in the field of organisational change
12:30–13:30 LUNCH – FEED YOUR BRAIN TO ENHANCE THINKING PERFORMANCE
13:30–14:45 Strategy and organisational change and development Dr Adri Drotskie, MBA Director of Henley Business School South Africa
14:45–15:00 The link between organisational change and development and consulting psychology Dr Anna-Rosa le Roux, Head of
Organisational Effectiveness at Woolworths Financial Services
15:00–15:15 RECHARGE BREAK
15:15–16:15 World Café exercise – conceptualizing the future of OCD in Africa
Facilitated by Joyce Toendepi and Rica Viljoen from Mandala Consulting
Please join us for the BOOK LAUNCH afterwards
Intent – boundary for the day
Not a conference – an OCD Event
Whoever comes is the right people.
Whatever happens is the only thing that could have.
Whenever it starts is the right time.
When it is over it is over.
The Law of Two Feet:
"If you find yourself in a situation where you aren't learning
or contributing, go somewhere else.”
Boundary management – checking in phones ringing to be
interpreted
Content of the day
OCD not CDO
Optimising social systems
Making it functional on different levels /domains:
I, We, IT,
Philosophical under-pinnning
• Phenomenological, social constructivistic ontology
• Ethnographic and interprevistic epistemology
• Integral methodological assumptions
3890
393
302
136
122
2237
2907
239 1693
1997
2540
894
223
Total: More than 60000
Multicultural work in 42 countries
Saying what they want us to hear
Understanding the underlying beliefs in a system
Becoming authentic
The Age of Authenticity
• Bringing spirit (anima) back into organisations
• In males and females
• Extended definition of organisations
• Becoming authentic and real
Theoretical framework
• Inclusivity theory – Viljoen
• Spiral Dynamics – Graves, Beck, Beck
• Human Niches – Laubscher
• Jung – normal psychology, James Hollis
• Freud, Bion – groups are not normal
• Consolation work - Hammilton
• Integral Theory - Wilber
• Appreciative Inquiry = Cooperrider, Sharmar,
Wheatly, Hamilton
• Body, Mind and Soul work – Paula Reeves, Marion
Woodman
• Auto-ethnographical – Ellis, Plummer
So what is the one pager
solution?
Sustainability thorough Inclusivity - energy on all dimensions
Alternative ways
New
world of
work
Nature of the world
Why we change Essence of Change
New
Sciences
We change differently
Consciousness
The
Individual
The
Team The
Organisation
How individuals
change
How groups
change
The What
Context:
Industry
South Africa
Africa
Global
Leadership
Doing
Being Disconnect
Apathy
Engagement
Inclusivity
Organisation
Group
IndividualEQ Journey
Dialoguing
World CafeStorytelling
Appreciative
Inquiry
Organisational Leadership
Trust
Leadership
Work attributes
State Engagement
Trait Engagement
Behavioral Engagement
How organisations
change
The way: How we change
The landscape of Organisational Change and Development
H
U
M
A
N
N
I
C
H
E
S
C
O
N
G
R
U
E
N
C
E
E
N
E
R
G
Y
Inclusivity as radical OCD methodology
Definition of Inclusivity will be used:
“A radical organisational transformational methodology which
aligns the doing and the being side of the organisation around
commonly defined principles and values, co-created by all.”
“It is a systemic approach that focuses on underlying beliefs
and assumptions, and challenges patterns within the
individual, group and organisational psyche to spend energy
and engage in a sustainable, inclusive manner with the
purpose of achieving a shared consciousness.”
Viljoen (2008) defined Engagement as
“Engagement, the systemic result of the interplay between the
individual potential, group potential and organisational potential
in the context of the specific industry or national culture”.
“as the output of the energy in the system to perform.”
Engagement Defined
"The darkest thing about Africa has
always been our ignorance of it.”
-George Kimble
Constellation Activity
Family
Relations
Rules of
Behaviour
Ceremonial/
Ritual
Time
Orientation
Stories
Ancestor
White/Blac
k MagicLand
Sky
Animals
People
Relations
Human
Domain
Physical
Domain
Sacred/Spirit
ual Domain
Interrelatedness of African Purple
Secrecy
Social Structure
Copying
Relationships
Elders
Old ways
Drumming,
Dancing, Art,
Storytelling
Exists outside past
or future
Storytelling and
Metaphors
Honoring and
Protection
Sangomas
Foresight
HealingGift of gods
Sacred earth
Sun, Moon, Stars
and Wind
Animal Spirit
Consultation
Communication
Harmony
Laubscher (2014)
Marikana 16 August 2012
34 Mineworkers killed by police
“Treat us with respect”, “long sleeve
shirts for the sun please”, “basic rights”,
“treat us with dignity”. Solve
PURPLE
problems
with
PURPLE
thinking
Xenophobia
• On 12 April 2015 shops in Umlazi and KwaMashu, outside Durban, were
torched. Almost 2,000 foreign nationals from Malawi, Zimbabwe, Mozambique
and Burundi have been displaced as a result of the violence.
• Five people have been killed.
• On 14 April 2015, Looting of foreign shops spread to Verulam, north of Durban
following a day of clashes between locals, foreigners, and police in the city centre,
KwaZulu-Natal.
• About 300 local people looted foreign-owned shops, and only two people have
been arrested.
• A 14-year-old boy became the latest fatality. He was shot dead during looting in
KwaNdlanzi, allegedly by two security guards.
• In Durban's Central Business District (CBD), a car was set alight and police fired
rubber bullets, stun grenades and teargas canisters in clashes between looters and
foreigners
`ovrOvr
Over-culture congruence
Thinking structures Viljoen, 2015
Over culture
`ovrOvr
Over-culture congruence
Viljoen, 2015
Over culture
NORTH
Nature &
Community
Culture &
Spirituality
Science &
Technology
Economics &
Politics
RED
SOUTH
PURPLE
YELLOW
BLUE
WEST EAST
Doing
Being
Knowing
Thinking
Viljoen (2015)
An integral approach
ORANGE
BLUE
Green
BEIGE
“When father
Germany
(Europe)
and mother Africa
marry,
the divine child
called
TRANSFORMATI
ON
is born.”
-Jung 1953Dossey
“You cannot help but learn more as
you take the world into your hands.
Take it up reverently, for it is an old
piece of clay, with millions of
thumbprints on it.”
-John Updike
There is no shame in looking back
and fixing something!
Akan Adrinka Symbol
West Africa
We locked up our wisdom into our bones
And swallowed the keys
They sank in our rivers of blood
And we forgot the maps
Because we had to forget the mysteries To keep them safe. We wove our hair into
ms And swept over our paths And then burned the earth with our rage We didn't teach
ildren It was the only way to protect them, we thought But in them we planted seeds,
ds and keys And told them stories and riddles and songs With no roots, just tangled
s That would take years to unwind Just enough time For the rains to fall again and put
t the fires For the dams to break For the rivers to flood For the paths to be walked
For the soil to breathe And as the old bones crumble Deep beneath the rubble We find
always had the keys Our stories and our maps Our paths are revealed to some And the
seeds grow again The threads are unspun
And woven again~ Amara Bronwyn Hollow Bones
Unique contribution
• Scientific-practitioners approach
• Academically written yet practical
• Remembering organisational development
• Incorporate CHANGE in OCD
• Integral and systemic
• Multi-disciplinary approach
• Alternative modalities
• Deeply rooted in consulting psychology and ethics
• Multi-cultural integral approach
• Interdisciplinary inquiry into the ecology of social
systems
If a old person dies, a library burns
down . . .
Reflections…
?
www:mandalaconsulting.co.za
rica@mandalaconsulting.co.za

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Organisational change and development - an African perspective - Rica Viljoen

  • 1. Organisational Change and Development – an African perspective Dr Rica Viljoen
  • 2. Dr Rica Viljoen 08:30–08:40 Welcoming and introduction 08:40–09:30 Organisational change and transformation in the new world of work - Dr Rica Viljoen, Managing Director, Mandala Consulting 09:30–10:30 Spiral dynamics for Africa Dr Loraine Laubscher specializes in integrating First and Third World cultures in the global workplace 10:30–11:00 MORNING BREAK 11:00–11:45 Organisational development in practice Doctrine Loshnee Naidoo, Specialist in socio-economic development 11:45–12:30 Alternative OD modalities - Doctrine Tonja Blom, Specialist in the field of organisational change 12:30–13:30 LUNCH – FEED YOUR BRAIN TO ENHANCE THINKING PERFORMANCE 13:30–14:45 Strategy and organisational change and development Dr Adri Drotskie, MBA Director of Henley Business School South Africa 14:45–15:00 The link between organisational change and development and consulting psychology Dr Anna-Rosa le Roux, Head of Organisational Effectiveness at Woolworths Financial Services 15:00–15:15 RECHARGE BREAK 15:15–16:15 World Café exercise – conceptualizing the future of OCD in Africa Facilitated by Joyce Toendepi and Rica Viljoen from Mandala Consulting Please join us for the BOOK LAUNCH afterwards
  • 3. Intent – boundary for the day Not a conference – an OCD Event Whoever comes is the right people. Whatever happens is the only thing that could have. Whenever it starts is the right time. When it is over it is over. The Law of Two Feet: "If you find yourself in a situation where you aren't learning or contributing, go somewhere else.” Boundary management – checking in phones ringing to be interpreted
  • 4. Content of the day OCD not CDO Optimising social systems Making it functional on different levels /domains: I, We, IT,
  • 5. Philosophical under-pinnning • Phenomenological, social constructivistic ontology • Ethnographic and interprevistic epistemology • Integral methodological assumptions
  • 6. 3890 393 302 136 122 2237 2907 239 1693 1997 2540 894 223 Total: More than 60000 Multicultural work in 42 countries
  • 7.
  • 8. Saying what they want us to hear
  • 9. Understanding the underlying beliefs in a system
  • 11. The Age of Authenticity • Bringing spirit (anima) back into organisations • In males and females • Extended definition of organisations • Becoming authentic and real
  • 12.
  • 13. Theoretical framework • Inclusivity theory – Viljoen • Spiral Dynamics – Graves, Beck, Beck • Human Niches – Laubscher • Jung – normal psychology, James Hollis • Freud, Bion – groups are not normal • Consolation work - Hammilton • Integral Theory - Wilber • Appreciative Inquiry = Cooperrider, Sharmar, Wheatly, Hamilton • Body, Mind and Soul work – Paula Reeves, Marion Woodman • Auto-ethnographical – Ellis, Plummer
  • 14.
  • 15. So what is the one pager solution?
  • 16. Sustainability thorough Inclusivity - energy on all dimensions Alternative ways New world of work Nature of the world Why we change Essence of Change New Sciences We change differently Consciousness The Individual The Team The Organisation How individuals change How groups change The What Context: Industry South Africa Africa Global Leadership Doing Being Disconnect Apathy Engagement Inclusivity Organisation Group IndividualEQ Journey Dialoguing World CafeStorytelling Appreciative Inquiry Organisational Leadership Trust Leadership Work attributes State Engagement Trait Engagement Behavioral Engagement How organisations change The way: How we change The landscape of Organisational Change and Development H U M A N N I C H E S C O N G R U E N C E E N E R G Y
  • 17. Inclusivity as radical OCD methodology Definition of Inclusivity will be used: “A radical organisational transformational methodology which aligns the doing and the being side of the organisation around commonly defined principles and values, co-created by all.” “It is a systemic approach that focuses on underlying beliefs and assumptions, and challenges patterns within the individual, group and organisational psyche to spend energy and engage in a sustainable, inclusive manner with the purpose of achieving a shared consciousness.”
  • 18. Viljoen (2008) defined Engagement as “Engagement, the systemic result of the interplay between the individual potential, group potential and organisational potential in the context of the specific industry or national culture”. “as the output of the energy in the system to perform.” Engagement Defined
  • 19.
  • 20. "The darkest thing about Africa has always been our ignorance of it.” -George Kimble
  • 22.
  • 23. Family Relations Rules of Behaviour Ceremonial/ Ritual Time Orientation Stories Ancestor White/Blac k MagicLand Sky Animals People Relations Human Domain Physical Domain Sacred/Spirit ual Domain Interrelatedness of African Purple Secrecy Social Structure Copying Relationships Elders Old ways Drumming, Dancing, Art, Storytelling Exists outside past or future Storytelling and Metaphors Honoring and Protection Sangomas Foresight HealingGift of gods Sacred earth Sun, Moon, Stars and Wind Animal Spirit Consultation Communication Harmony Laubscher (2014)
  • 24.
  • 25.
  • 26. Marikana 16 August 2012 34 Mineworkers killed by police “Treat us with respect”, “long sleeve shirts for the sun please”, “basic rights”, “treat us with dignity”. Solve PURPLE problems with PURPLE thinking
  • 27.
  • 28. Xenophobia • On 12 April 2015 shops in Umlazi and KwaMashu, outside Durban, were torched. Almost 2,000 foreign nationals from Malawi, Zimbabwe, Mozambique and Burundi have been displaced as a result of the violence. • Five people have been killed. • On 14 April 2015, Looting of foreign shops spread to Verulam, north of Durban following a day of clashes between locals, foreigners, and police in the city centre, KwaZulu-Natal. • About 300 local people looted foreign-owned shops, and only two people have been arrested. • A 14-year-old boy became the latest fatality. He was shot dead during looting in KwaNdlanzi, allegedly by two security guards. • In Durban's Central Business District (CBD), a car was set alight and police fired rubber bullets, stun grenades and teargas canisters in clashes between looters and foreigners
  • 29.
  • 32. NORTH Nature & Community Culture & Spirituality Science & Technology Economics & Politics RED SOUTH PURPLE YELLOW BLUE WEST EAST Doing Being Knowing Thinking Viljoen (2015) An integral approach ORANGE BLUE Green BEIGE
  • 33. “When father Germany (Europe) and mother Africa marry, the divine child called TRANSFORMATI ON is born.” -Jung 1953Dossey
  • 34. “You cannot help but learn more as you take the world into your hands. Take it up reverently, for it is an old piece of clay, with millions of thumbprints on it.” -John Updike
  • 35. There is no shame in looking back and fixing something! Akan Adrinka Symbol West Africa
  • 36. We locked up our wisdom into our bones And swallowed the keys They sank in our rivers of blood And we forgot the maps Because we had to forget the mysteries To keep them safe. We wove our hair into ms And swept over our paths And then burned the earth with our rage We didn't teach ildren It was the only way to protect them, we thought But in them we planted seeds, ds and keys And told them stories and riddles and songs With no roots, just tangled s That would take years to unwind Just enough time For the rains to fall again and put t the fires For the dams to break For the rivers to flood For the paths to be walked For the soil to breathe And as the old bones crumble Deep beneath the rubble We find always had the keys Our stories and our maps Our paths are revealed to some And the seeds grow again The threads are unspun And woven again~ Amara Bronwyn Hollow Bones
  • 37. Unique contribution • Scientific-practitioners approach • Academically written yet practical • Remembering organisational development • Incorporate CHANGE in OCD • Integral and systemic • Multi-disciplinary approach • Alternative modalities • Deeply rooted in consulting psychology and ethics • Multi-cultural integral approach • Interdisciplinary inquiry into the ecology of social systems
  • 38.
  • 39. If a old person dies, a library burns down . . .