This document provides an overview of international human resource management. It discusses several cross-cultural theories including Globe Theory, Hofstede's Cultural Dimensions, and Trompenaars' Framework. Globe Theory identified nine cultural dimensions based on a large global study. Hofstede's model describes the effects of culture on values using six dimensions. Trompenaars' Framework identified seven dimensions of national culture differences. The document also covers international recruitment and selection processes, including sources of recruitment by country and selection criteria and approaches for international assignments. Culture and values are defined as guiding business practices and what is important within a society.
In this presentation, we will understand the challenges of international performance management, analyze the areas in terms of skill and other traits, understanding the conflicting role expectation and analyze the variety of appraisers in international performance appraisal.
To know more about Welingkar School’s Distance Learning Program and courses offered, visit:
http://www.welingkaronline.org/distance-learning/online-mba.html
In this presentation, we will understand the challenges of international performance management, analyze the areas in terms of skill and other traits, understanding the conflicting role expectation and analyze the variety of appraisers in international performance appraisal.
To know more about Welingkar School’s Distance Learning Program and courses offered, visit:
http://www.welingkaronline.org/distance-learning/online-mba.html
Staffing recruitment and selection of INTERNATIONAL HUMAN RESOURCES MANAGEMENTAparrajithaAriyadasa
In staffing in international business, HR managers must determine when or where to expatriation. Expatriate workers are frequently assigned to key positions in overseas operations. Human resource managers must also decide on the issue of compensation. The compensation of expatriate workers must be examined along with compensation of local workers and the compensation of workers in the home country. Differences in compensation packages have significant implications on staffing success, expatriate performance and business performance. HR managers must also address the issue of repatriation. Repatriation happens when the worker needs to come back to the home country, usually to continue working for the company. Repatriation also happens when the expatriate worker retires. These issues have significant effects on the perspectives and performance of expatriate workers and local workers, and the effectiveness of IHRM in staffing.
Cross administrative culture and valuesANWARUL WADUD
Global Culture and Values, revealing how values and beliefs typically impact administrative interactions and influence administrative behaviour. It poses three major arenas for cross culture administrative skills:the domestic work environment, the integration of organisational cultures and values and the international or cross border market place cultural values.
Staffing recruitment and selection of INTERNATIONAL HUMAN RESOURCES MANAGEMENTAparrajithaAriyadasa
In staffing in international business, HR managers must determine when or where to expatriation. Expatriate workers are frequently assigned to key positions in overseas operations. Human resource managers must also decide on the issue of compensation. The compensation of expatriate workers must be examined along with compensation of local workers and the compensation of workers in the home country. Differences in compensation packages have significant implications on staffing success, expatriate performance and business performance. HR managers must also address the issue of repatriation. Repatriation happens when the worker needs to come back to the home country, usually to continue working for the company. Repatriation also happens when the expatriate worker retires. These issues have significant effects on the perspectives and performance of expatriate workers and local workers, and the effectiveness of IHRM in staffing.
Cross administrative culture and valuesANWARUL WADUD
Global Culture and Values, revealing how values and beliefs typically impact administrative interactions and influence administrative behaviour. It poses three major arenas for cross culture administrative skills:the domestic work environment, the integration of organisational cultures and values and the international or cross border market place cultural values.
The very objective of this presentation is to give a detailed brief picture on how Culture plays a significant role especially in the context of Global HRM coupled with few other concepts regarding the context.
I hope this PPT will serve as good reference for aspiring HR learners.
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This topic introduces the cultural diversity in tourism and hospitality industry. it also discusses the types of culture and the advantages of cultural diversity in the hospitality industry.
this presentation describes the differences in the global cultures and how it might affect doing business with different cultures?
what should a global leader do when dealing with different cultures?
when is the return of these recommendations on him as a leader?
COURSE LEARNING OUTCOME :
Explain the concept of cultural diversity and workplace diversity in tourism and hospitality industry
Discuss about the management and issues of cultural diversity in tourism and hospitality industry
Study the impact on cultural diversity in tourism and hospitality industry
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY
•Globalization and internationalization is current trends.
•It makes people moving work and live with people with diverse backgrounds.
•Cultural diversity also can create conflict.
•In hospitality industry, has great dimension of cultural diversity from staff, guest and tourist.
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY PEOPLE TRAVEL AROUND THE WORLD
Advanced of computer technology efficient communication system Transportation (budget – high class) Easy to book accommodation.
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY
Tourism and hospitality organizations will work in very complex multicultural tourism environment.
•They must understand the perception of culture and the role of national culture and how impact to tourist behavior.
•The organization responsible to reduce gap of cultural distance in workplace.
5 EXAMPLES OF COMPANIES WITH FANTASTIC CULTURES
ZAPPOS
• Cultural fit interview
• Shoes that it sells online
• Zappos hires according to cultural fit first and foremost
• New employees are offered $2,000 to quit after the first week of training if they decide the job isn’t for them.
• This promotes the culture and happy employees, which ultimately leads to happy customers.
2. WARBY PARKER
• Has been making and selling prescription glasses online since 2010
• Designs its own glasses, and sells directly to customers, cutting out the middleman and keeping prices low.
• “Culture crushes,” - means that team have a positive culture is on the forefront, setting up fun lunches, events and programs • Make sure the entire team works well together by insisting everyone helps keep break areas clean or sending random employees out to lunch together.
TWITTER
• Culture- workers rave
• Rooftop meetings, friendly coworkers and a team-oriented environment
• Employees of twitter can also expect free meals at the san francisco headquarters,
• Along with yoga classes and unlimited vacations for some
• Twitter team decided that san francisco was to remain the place they call home, and moved into office space at 1355 market street, market square.
4. GOOGLE
•Free meals,
•Employee trips and parties,
•Financial bonuses,
• Open presentations by high-level executives,
•Gyms,
• A dog-friendly environment and so on.
Google office at London headquarters in Victoria
Google at Tokyo, Japan
AIR ASIA
• Air Asia is a huge company with a lot of employees
• Tony Fernandes, he wanted a company where people can pursue their dreams
• They advise openness and want people to be creative and passionate about what they do
• Employees can communicate directly with tony and
Working with colleagues, clients and business partners from diverse cultures is an increasing reality for managers and staff. This slideshow introduces the subject of intercultural and cross cultural working and the essential global business skill Intercultural Competence.
This ppt includes overview of cross cultural communication,
different values of different cultures and tips to improve cross cultural communication skill
Empowering on Entrepreneurship development program includes How to start a business, government schemes & loans, financial assistance schemes,
marketing tools, types of business opportunities in market for beginners & Experienced people.
Ihrm II Expatriate training II developing global managers II collective ba...Srilakshmi Angara
International human resource management includes expatriate training,developing global managers,negotiation and collective bargaining & cross cultural training
2. CONTENTS
❑ CROSS CULTURAL THEORIES
❑ INTERNATIONAL RECRUITMENT AND SELECTION
PROCESS
❑ CULTURE AND VALUES
3. CULTURE DEFINITION
• Culture is understood as the customs,beliefs,norms and values that guide the
behavior of people in a society and that are passed on from one generation to the
next.
• "Culture encompasses religion, food, what we wear, how we wear it, our language,
marriage, music, what we believe is right or wrong, how we sit at the table, how we
greet visitors, how we behave with loved ones, and a million other things,“
• Norms. Norms are informal, unwritten rules that govern social behaviors.
• Languages.
• Festivals.
• Rituals & Ceremony.
• Holidays.
• Pastimes.
• Food.
• Architecture
5. CROSS CULTURE
• Cross culture is a concept that recognizes the differences among
business people of different nations, backgrounds. and ethnicities,
and the importance of bridging them. With globalization, cross
culture education has become critically important to businesses.
6. THEORIES OF CROSS CULTURE
1 •GLOBE THEORY
2 •HOFSTEDE’S CULTURAL DIMENSIONS
3 •TROMPENAARS FRAMEWORK
7. GLOBE(GLOBAL LEADERSHIP & ORGANIZATIONAL
BEHAVIOUR EFFECTIVENESS) THEORY
❑Globe Project Team Comprises 170 Researchers Who have
Collected data over Seven Years on Cultural Values and
Practices and Leadership Attributes from 17,Ooo Managers in 62
Countries ,Covering as Many as 825 Organizations Spread
Across the Globe .The Research Team Identified Nine Cultural
Dimensions that Distinguish One Society from another and have
Important Managerial Implications
❑Globe’s Ranking is Highly helpful to International Managers
Who are Seeking to be Successful in Cross Cultural Settings.
8. NINE CULTURAL DIMENSIONS
❖ POWER DISTANCE
❖ UNCERTAINTY AVOIDANCE
❖ ASSERTIVENESS
❖ FUTURE ORIENTATIONAL
❖ PERFORMANCE ORIENTATION
❖ HUMAN ORIENTATION
❖ GENDER DIFFERENTIATION
❖ IN-GROUP COLLECTIVISM
❖ COLLECTIVISM/SOCIETAL
9. HOFSTEDE'S CULTURAL DIMENSIONS
• Psychologist Dr Geert Hofstede published his cultural dimensions model at the end of the 1970s,
based on a decade of research. Since then, it's become an internationally recognized standard for
understanding cultural differences.
• Hofstede studied people who worked for IBM in more than 50 countries. Initially, he identified four
dimensions that could distinguish one culture from another. Later, he added fifth and sixth
dimensions, in cooperation with Drs Michael H. Bond and Michael Minkov. These are:
• Hofstede’s cultural dimensions theory is a framework for cross-cultural communication, developed
by Geert Hofstede.
• lt describes the effects of a society’s culture on the values of its members, and how these values
relate to behavior, using a structure derived from factor analysis.
11. ❑ Trompenaars and Hampden-Turner developed the model after spending 10 years
researching the preferences and values of people in dozens of cultures around the world.
As part of this, they sent questionnaires to more than 46,000 managers in 40 countries.
❑ They found that people from different cultures aren't just randomly different from one
another; they differ in very specific, even predictable, ways. This is because each culture
has its own way of thinking, its own values and beliefs, and different preferences placed on
a variety of different factors.
❑ You can use the model to understand people from different cultural backgrounds better, so
that you can prevent misunderstandings and enjoy a better working relationship with them.
This is especially useful if you do business with people from around the world, or if you
manage a diverse group of people.
❑ Trompenaars and Hampden-Turner concluded that what distinguishes people from one
culture compared with another is where these preferences fall in one of the following
seven dimensions*:
TROMPENAARS FRAMEWORK
13. • Recruitment attracts a large number of qualified applicants who desire to work in a company.
• Recruitment means searching for prospective candidates and stimulating them to apply for jobs
• Dowling defined “ recruitment is searching for and obtaining potential job candidates in
sufficient number and quality so that the organization can select the most appropriate people to
fill its job needs”.
• Definition:
• Globalization has created the need for management talent with knowledge of local markets
• Sometimes the most qualified candidates are not found within the limits of one’s own country
• Beyond the wider applicant pool hiring outside of your own country is called global recruitment.
INTERNATIONAL RECRUITMENT
15. MODERN SOURCES OF RECRUITMENT
sources
Walk-in
Consult-in
Head-Hunting
Body
shopping
Business
alliance
Tele -
recruitment
16. SOURCES OF RECRUITMENT BY COUNTRY
NATIONALS
PCN
• Parent country
nationals are
employees who
are citizens of
country where
the company
headquarters
located
HCN
• HOST COUNTRY
NATIONALS are the
employees of the
company’s
subsidiary who are
the citizens of the
country where the
subsidiary is located
TCN
• THIRD COUNTRY
NATIONALS IS AN
employee of a
company’s
subsidiary located
in a country,which
is not his home
country
17. SELECTION APPROACHES
• Managers are
selected from
different countries
lying within the
geographic
region(NATIVES) of
business.
• MOST APPROPRIATE
CANDIDATES SELECTED
FOR JOBS FROM ANY PART
OF THE GLOBE
• HCN ARE
SELECTED FOR
SENIOR
MANAGEMENT
POSITIONS OF
SUBSIDIARIES
•PCN’S are selected
for key
management jobs
ETHNOCENTRIC
APPROACH
POLYCENTRIC
APPROACH
REGIOCENTRIC
APPROACH
GEOCENTRIC
APPROACH
18. SELECTION CRITERIA FOR INTERNATIONAL
ASSIGNMENTS/EXPATRIATES
SELECTION
DECISION
TECHNICAL
ABILITY
CROSS-
CULTURE
SUITABILITY
FAMILY
REQUIREM
ENTS
LANGUAGE
CULTURAL
REQUIREME
NTS
MULTINATIO
NAL
REQUIREMEN
TS
ADAPTABILITY TO CULTURAL
CHANGE
LEADERSHIP IN IHRM
MOTIVATION FOR FOREIGN
ASSIGNMENT
19. CULTURES AND VALUES
Values guide decision-making and a sense of what’s important
and what’s right. Culture is the collection of business practices,
processes, and interactions that make up the work environment.