The document presents a webinar on 'Enterprise Excellence is Inclusive Excellence' hosted by Mark Graban featuring Dr. William Harvey, who discusses the importance of engaging every individual daily to achieve better business outcomes. It emphasizes the role of diversity, equity, inclusion, and belonging (DEIA) in enhancing performance and innovation within organizations. The presentation highlights practical strategies for fostering an inclusive environment at work.

1. Enterprise
Excellence is
Inclusive
Excellence
Hosted by
Host: Mark Graban
Senior Advisor, KaiNexus
Mark@KaiNexus.com
Presenter: Dr. William Harvey
williamharvey83@gmail.com

2. 4
KaiNexus.com

3. About Dr. William Harvey
• Plant Manager
• U.S. Marine
• Adjunct Assistant Professor,
University of Cincinnati
• Marketing, finance, and management
• Doctor of Education (Ed.D.),
Educational Leadership

4. Enterprise Excellence
is
Inclusive Excellence
May 2024
William Harvey
on how to engage
every one every day

6. 2X
Financial Targets
1X
Lack of DEIA
3X
High Performing
6X
Innovative &
Agile
8X
Better
Business
Outcomes
Adapted from
Bourke and Dillon (2018)

7. Right thing to do
Fair thing to do
Good for business
beats
beats
Adapted from
Georgeac and Rattan (2022)
Compared to fairness case
Compared to neutral case
11%
belonging stereotyped
16% 10%
interchangeable
27% 21%
6%
stereotyped interchangeable less
committed
to diversity

13. 24-year-old Marine First Lieutenant
Marina Hierl is first woman to ever
lead an infantry platoon.

14. Certification
systems
create
unnecessary
division.

15. Company
Lean Team
Tee shirts and… unintentional exclusion

16. 1 in 5
are
not
okay

17. “We are talking about
the important holidays.”

18. That is
so...
No one here
is disabled.
Just look.
That is
r-word.
I know you
have kids to
care for.
T
H
I
N
K
Is it true?
Is it helpful?
Is it inspiring?
Is it necessary?
Is it kind?

19. Adapted from Kahn (1990)
Is this work meaningful
for me to complete?
Is it safe to be my real self
or will I face consequences?
Do I have the availability
and health to do this work?

20. Deliberate
Inclusion
Setclearobjectives
Focus
Getfeedbackearlyandoften
Makeconsequencesknown

21. Include me simply
for being human.
Include me
Just like you, I want
to get better.
Help me learn
Start
I want to make a
difference too.
Invite me to
contribute
When it is safe, you will
hear disagreement.
Help me feel safe
Adapted from Clark (2020)

22. Scan here to connect with
Dr. William Harvey, CMQ/OE

23. Register or get notified of future webinars: www.KaiNexus.com/webinars
NEXT WEBINAR:
TBD

24. blog.kainexus.com

25. The KaiNexus Podcast
• www.KaiNexus.com/podcasts
• Subscribe via:
• Apple Podcasts
• Google Podcasts
• Overcast
• Spotify
• Other apps & services

26. Your Feedback Matters!
CLICK!

27. Q&A
• Web:
• www.kainexus.com
• blog.kainexus.com
– Webinars on Demand:
• www.kainexus.com/webinars
• Social Media:
• www.linkedin.com/company/kainexus
• www.facebook.com/kainexus
Host: Mark Graban
Senior Advisor, KaiNexus
Mark@KaiNexus.com
Presenter: Dr. William Harvey
williamharvey83@gmail.com