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Knowledge Resources presentation by dr Rica Viljoen and Henk van Zyl on Engagement during the book launch of the first Employee Engagement book in South Africa, edited by Profs Nico Maartins and Hester Nienaber. An unique interplay of the multi-displinary fields IR and OD show how an symbiotic relationship can lead to efficient co-determination implemented in Interstate Bus lines. Spiral dynamics and the Benchmark of Engagement were utilised as underlying theory. Three chapters in the book are authored by dr Rica Viljoen which uniquely describe multi-cultural dynamics in relation to the capacity of the individual to engage, how group dynamics impact employee engagement and how the organisational dynamics manifest in the organisational gestalt that is either conducive or not for inclusivity.