This document discusses emotions and moods in an organizational behavior context. It defines emotions and moods, identifies the six basic emotions as anger, fear, sadness, happiness, disgust, and surprise. It explores why emotions were previously ignored in OB due to beliefs they were irrational and disruptive. However, it is now understood that emotions cannot be separated from the workplace. The document outlines sources of emotions and moods, the concept of emotional labor, affective events theory and its implications. It also discusses emotional intelligence and applications of emotions and moods in areas like decision making, creativity, leadership and cross-cultural differences.