Diversity In Organizations, Chapter-2, Organizational Behavior
This PPT is based on the Organizational Behavior Book Written By Stephen P. Robbins & Timothy A. Judge, Edition -17th, Publisher Pearson
It shows basic information about Personality and values chapter 5 slide to do a presentation. It happens to create one to generate new slides. or it could help one do one study as well.
This chapter is very essential for those who are studying OB and as well has a huge importance for everyone else. Attitude is what makes someone successful and someone else unsuccessful. attitude is defined as evaluative statements- either favorable or unfavorable- concerning people, things, objects etc.while job satisfaction is a positive feeling about one's job.
In this chapter we will learn about the grounds of diversity, what kind if workforce will be needed for particular tasks, what pros diversity can bring to an organization and how to manage such a diverse workforce. In the end we will also learn about the current trends and global importance and implications of diversity.
It shows basic information about Personality and values chapter 5 slide to do a presentation. It happens to create one to generate new slides. or it could help one do one study as well.
This chapter is very essential for those who are studying OB and as well has a huge importance for everyone else. Attitude is what makes someone successful and someone else unsuccessful. attitude is defined as evaluative statements- either favorable or unfavorable- concerning people, things, objects etc.while job satisfaction is a positive feeling about one's job.
In this chapter we will learn about the grounds of diversity, what kind if workforce will be needed for particular tasks, what pros diversity can bring to an organization and how to manage such a diverse workforce. In the end we will also learn about the current trends and global importance and implications of diversity.
Robbins Coulter Leach and Kilfoil Management 12Ce Chapt.pdfadaacollections
Robbins, Coulter, Leach, and Kilfoil, Management, 12Ce Chapter 3 Minicase: Managing Diversity
Andre, manager of human resources at his organization, has been tasked with putting a plan
together that would assist in managing diversity in the organization. He is aware that the
companys president believes strongly in the benefits of a diverse workplace. However, there is
some evidence that diversity is indeed an issue in the organization that is hindering the
effectiveness of employees, particularly when they are working in a team environment. By
extension, this issue has the potential to hinder the effectiveness of the organization. Thus, the
effective management of diversity has become a top priority in the organization. To date, Andre
has done some research on diversity in the workplace, and he has asked employees to complete
an anonymous questionnaire about their perspectives on diversity. His research has brought to
light the following: The demographic characteristics that we tend to think of when we think of
diversity age, race, gender, ethnicity, and so onare just the tip of the iceberg. Differences in
values, personality, and work preferences can affect the way people view organizational work
rewards, communicate, react to leaders, negotiate, and generally behave at work. Work teams
with diverse backgrounds often bring different and unique perspectives to discussions, which can
result in more creative ideas and solutions. Andre has also made note of some key findings from
his questionnaire: One issue with older workers is the perceptions people have of those workers.
These include perceptions that theyre sick more often and they cant work as hard or as fast as
younger employees. Misconceptions, mistaken beliefs, and unsupported opinions still exist about
whether women perform their jobs as well as men do. There exist among employees
preconceived beliefs, opinions, or judgments toward a people individually or a group of people.
Some employees believe that married persons are more stable employees than single persons.
Some employees admit to acting out their prejudicial attitudes toward people who are the targets
of their prejudice. Andre is fully aware that the benefits of effectively managing diversity in the
workplace are considerable, and include: better use of employee talent; increased quality of team
problem(cid:2)solving efforts; the ability to attract and retain employees of diverse backgrounds; reduced
costs associated with high turnover, absenteeism, and lawsuits; and enhanced problem-solving
ability. In addition to diversity skills training programs and encouraging senior management to
visibly support diversity, some of the initiatives that he intends to propose in his report are having
experienced organizational members provide advice and guidance to less-experienced members,
and encouraging employees to form groups made up of employees connected by some common
dimension of diversity and supporting such groups.
Discussion.
This presentation based from Jennifer M. George and Gareth R. Jones book, with title "Understanding and Managing Organizational Behavior".
Use Ms. Power Point 2013.
Answer questions separately in 2 pages single spaced 12 font size..docxSHIVA101531
Answer questions separately in 2 pages single spaced 12 font size.
Can put questions in and increase font size for questions to 25 and make it to two pages.
Questions are listed on the bottom of this page. There are 5 questions in total.
What is the role of an organization in Diversity?
Organizations that are committed to equality and inclusion must take steps to combat the examples of discrimination and harassment that have been covered in this chapter. And they must take steps to make diversity a goal in the pre-employment stages as well as in the post-employment stages. Anyone with managerial or supervisory responsibilities should pay careful attention to hiring and performance-rewarding practices, and make sure to rely on relevant information for making decisions and ignore race-based stereotypes. The following are examples of what leaders and organizations can do make sure employees feel valued.
Interview Selection Process
To ensure fairness for all applicants, organizations should use
highly structured interviews
during the selection process to avoid bias based on race or gender Highly structured interviews consists of the following 15 characteristics: “(1) job analysis, (2) same questions, (3) limited prompting, (4) better questions, (5) longer interviews, (6) control of ancillary information, (7) limited questions from candidates, (8) multiple rating scales, (9) anchored rating scales, (10) detailed notes, (11) multiple interviewers, (12) consistent interviewers, (13) no discussion between interviews, (14) training, and (15) statistical prediction.” Similarity bias can occur when interviewers prefer interviewees with whom they share similar traits. Organizations can mitigate this challenge if all 15 characteristics of a structured interview are used consistently with each job applicant.
Diversified Mentoring Relationships
Thanks to the rapid growth of international travel and globalization, managers are often called upon to manage a workforce that is increasingly diverse. Research has shown that racially and ethnically diverse firms have better financial performance than more homogeneous firms, because, as mentioned, employees from different backgrounds and with different experiences can give the firm a competitive advantage in various ways. It is necessary, however, that managers and those in positions of power are adequately equipped to manage diverse workforces in ways that are beneficial to all.
Diversified mentoring relationships
are relationships in which the mentor and the mentee differ in terms of their status within the company and within larger society. The differences could be in terms of race, gender, class, disability, sexual orientation, or other status. Research has found that these types of relationships are mutually beneficial and that the mentor and the mentee both have positive outcomes in terms of knowledge, empathy, and skills related to interactions with people from different power groups.
MANAGERI.
This PPT is based on workforce diversity which i gave in my college , hope you guys like it , you can also change the layouts of the slides because in the layouts my college name is mentioned , if your good then bang on . Thank you
Fons Trompenaars, a globally acclaimed cross cultural coach and consultant, provides his insights on how to coach across cultural boundaries
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Diversity In Organizations, Chapter-2, Organizational Behavior
1. PSYCOLOGY FOR MANAGERS
Chapter-2
Diversity in Organization
Dr.Amrinder Singh
Assistant Professor
Govt. College of Commerce & Business Administration,
Sector-50,Chandigarh
2. In this chapter, we look at how organizations should work to
maximize the potential contributions of a diverse workforce. Because
each of us is different from others in myriad ways, we consider
diversity in many different forms. We also show how individual
differences in abilities affect employee behavior and effectiveness in
organizations.
Diversity in Organization
3. 21-3
We are, each of us, unique. This is obvious enough, but managers
sometimes forget they need to recognize and capitalize on individual
differences to get the most from their employees. In this chapter,
we’ll learn how individual characteristics like age, gender, race,
ethnicity, and abilities can influence employee performance. We’ll
also see how managers can develop awareness about these
characteristics and manage a diverse workforce effectively. But first,
let’s take an overview perspective of the changing workforce.
Diversity
5. Levels of Diversity
Surface-level Diversity:- Differences in easily perceived
characteristics, such as gender, race, ethnicity, age, or disability, that
do not necessarily reflect the ways people think or feel but that may
activate certain stereotypes.
Deep-level Diversity:- Differences in values, personality, and
work preferences that become progressively more important for
determining similarity as people get to know one another better.
6. Discrimination
Noting of a difference between things; often we refer to unfair
discrimination, which means making judgments about
individuals based on stereotypes regarding their demographic
group.
Stereotyping:- Judging someone on the basis of our
perception of the group to which that person belongs.
an EthicalChoice
7. 21-7
Stereotype Threat describes the degree to which we
internally agree with the generally negative stereotyped
perceptions of our groups. Along with that comes a fear of
being judged when we are identified with the negative
connotations of that group.
Stereotype Threat
8. P I A
To review, rather than looking at individual characteristics, unfair
discrimination assumes everyone in a group is the same. This
discrimination is often very harmful for employees, as we’ve just
discussed, and for organizations.
Exhibit 2-1
Discrimination in the Workplace
10. Biographical Characteristics
Age
Sex
Race and Ethnicity
Disabilities
Hidden Disabilities
Biographical Characteristics Personal characteristics—such as
age, gender, race, and length of tenure—that are objective and
easily obtained from personnel records. These characteristics are
representative of surface- level diversity.
11. Other Differentiating
Characteristics
The last set of characteristics we’ll look at includes tenure,
religion, sexual orientation and gender identity, and cultural
identity. These characteristics illustrate deep-level differences
that provide opportunities for workplace diversity, as long as
discrimination can be overcome.
12. 21-12
Tenure
Religion
Sexual Orientation And Gender Identity
Cultural Identity
Intellectual Abilities
Diversity In Groups
Physical Abilities
Other Differentiating
Characteristics
13. Ability
an individual’s capacity to perform the various tasks in a job.
Intellectual Abilities
The capacity to do mental activities—thinking, reasoning, and
problem solving.
General Mental Ability (GMA) an overall factor of
intelligence, as suggested by the positive correlations among
specific intellectual ability dimensions.
16. Implementing Diversity
Management Strategies
Having discussed a variety of ways in which people differ, we now
look at how a manager can and should manage these differences.
Diversity management makes everyone more aware of and
sensitive to the needs and differences of others. This definition
highlights the fact that diversity programs include and are meant for
everyone. Diversity is much more likely to be successful when we
see it as everyone’s business than when we believe it helps only
certain groups of employees.
17. 21-17
Attracting, Selecting, Developing, and Retaining
Diverse Employees
Diversity in Groups
Effective Diversity programs