Interpersonal communication Effective in Community of your country. Listening in it. Assignment that was assigned by Prof. PUC have honor to do all that staff in order to learn more and get more knowledge from what they do. Interpersonal communication is about to know how to speak to act when you talk with other person.

1. Group Member: Professor: Diep Mournin
-Keo Song Interpersonal
Communication Class
-Keo Sovannary Room:
-Tang Porta Tues & Thurs 7:00pm-
8:30pm
- Ven. Suong Sothun 2016
Listening in Interpersonal
Communication

2.  The Importance of listening
 The Process of listening
 Styles of Effective Listening
 Culture, Gender , and Listening

3.  Professional benefits
 Personal benefits

4.  What is the process of listening?
 There are 5 Stages
 Receiving
 Understanding
 Remembering
 Evaluating
 Responding

5.  Stage one: Receiving
 Focus your attention
 Avoid distraction
 Maintain your role as listener

6.  Stage two: Understanding
 Avoid assuming you understand
 See the Speaker message
 Ask question for Clarification

7.  Stage three: Remembering
 Focus your attention on the central idea
 Organize what you hear
 Repeat

8.  Stage four: Evaluating
 Resist evaluation
 Distinguish
 Identify any biases
 Recognize fallacious forms of reasoning

9.  Stage Five: Responding
 Support the speaker
 Own your responses
 Resist responding to another’s feelings
 Focus on the other person
 Avoid being a thought-completing listener

10.  There are the five dimensions of listening
1. Empathic and Objective Listening
2. Nonjudgmental and Critical Listening
3. Surface and Depth Listening
4. Polite and Impolite Listening
5. Active and Inactive Listening

11.  Punctuate the message from the speaker’s point of
view
 Engage in equal, two-way conversation
 Seek to understand both thoughts and feeling
 Avoid “ offensive listening
 Strive to be objective

12.  Keep an open mind and avoid prejudging
 Avoid filtering out over simplifying complex messages
 Recognize your biases
 Avoid sharpening
 Recognize the fallacies of languages

13.  Focus on both verbal and nonverbal messages
 Listening for both content and relation messages
 Make special note of self-reflexive statements
 Don’t disregard the literal meaning

14. Polite and Impolite Listening
 Avoid interrupting the speaker
 Give supportive listening
 Show empathy with the speaker
 Maintain eye contact
 Give positive feedback

16.  Technique of Active listening
Paraphrases the Speaker’s meaning.
Express understanding of the
speaker’s felling
Ask questions

17.  Culture and listening
 Language and speech
 Nonverbal Behaviors
 Feedback

18.  Gender and listening
Rapport and report talk
Listening Cues
Amount and purposes of listening

19.  When you talk, you are only repeating what you
already know. But, if you listen you may learn
something new. –Dalai Lama